Overview
In this role you own and grow a portfolio of European accounts for Duco’s data automation platform. You’ll drive ARR growth, retention and expansion by aligning with senior stakeholders and shaping account plans. You’ll work cross-functionally with product and commercial teams to mitigate risks and demonstrate ROI to clients. The role combines strategic relationship management with proactive pipeline development in a fast‑growing fintech software company. This is a chance to influence how large financial institutions trust and leverage data across front‑to‑back processing.
Pay / Benefits
- competitive salary
- variable compensation plan with accelerators
- healthcare cashback scheme
- private medical insurance
- 4x salary life assurance
- unlimited annual holiday
Responsibilities
- Develop and execute strategic account plans to maximize revenue and client satisfaction
- Grow footprint and ACV through upsell/cross-sell opportunities and Salesforce pipeline management
- Own renewals and ensure retention across your portfolio
- Manage relationships with senior business stakeholders and conduct regular business reviews to measure ROI
- Identify expansion opportunities by engaging new stakeholders and areas within accounts
- Collaborate with Product leadership to influence the strategic roadmap
- Anticipate and mitigate risks impacting relationships or outcomes
- Maintain in-depth industry/product knowledge and communicate value to diverse audiences
Key requirements
- 5–8 years’ experience in software sales/account management in financial services technology
- Track record of retaining and growing revenue across complex, multi‑stakeholder accounts
- Solid understanding of capital markets or post‑trade technology
- Experience with relationship governance frameworks
- Awareness of MiFID II, SFTR, EMIR, MAS and Trade Reporting
- Experience with formal sales methodologies (Miller Heiman or SPIN advantageous)
- relationship management
- strategic thinking
- negotiation
- Salesforce
- account planning
- ROI analysis
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