Overview
In this role you will join Accenture Experience Design to shape user-centered digital services across public and private sector engagements. You will lead user research, translate business processes into user journeys via service design, and contribute to design systems and multi-disciplinary design work. You’ll craft blueprints, journeys, flows, prototypes, and specifications, while collaborating with engineers and stakeholders to deliver measurable value. The opportunity offers impactful work at scale within a global, inclusive culture.
Pay / Benefits
- up to 25 days vacation per year
- private medical insurance
- 3 extra days leave per year for charitable work
- flexibility and mobility to work onsite with clients
- extensive benefits package
Responsibilities
- Conduct user research and translate findings into actionable design decisions
- Transform business processes into user journeys and service blueprints
- Create lo-fi and hi-fi prototypes, interface designs, and component designs
- Produce design specifications, presentations, and pitches for stakeholders
- Lead workshops and inclusive design initiatives with cross-functional teams
- Collaborate with developers to implement designs and guide technical execution
- Support all fidelity levels from concept to final solution across discovery to delivery
- Translate user needs into measurable value with evidence-based design decisions
- Shaped by holistic thinking, identify patterns and workflows within larger systems
- Advocate for accessibility, branding, typography, color theory, and information hierarchy
Key requirements
- Minimum 3 years’ design experience in consumer-focused or government contexts
- Experience in Service Design/UX including user journeys, flows, and prototypes
- Portfolio demonstrating design process and thinking
- Experience with component-based UI or design systems and accessibility-focused design
- Knowledge of mobile, tablet, and desktop UI and branding considerations
- Ability to work across discovery to development with agile/lean practices
- Strong communication skills with diverse stakeholders
- Degree in Design, Psychology, HCI, or related field
- Experience with GDS framework is a plus
- Familiarity with working in multidisciplinary teams and workshops
- Collaborative
- Creative problem solving
- Clear communicator
- Service Design
- Interaction Design
- User Research
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