Body Shop Concierge & Customer Experience Advisor

Company: Swansway Group
Apply for the Body Shop Concierge & Customer Experience Advisor
Location: Crewe
Job Description:

Blackburn Audi is seeking a motivated Body Shop Advisor to join our brand-new repair facility. You will be the main contact for customers from booking to collection, ensuring timely updates and a premium service experience.

You will handle enquiries by phone, email and walk-ins, greet customers, qualify work, and identify additional needs. You will drive high service standards and support ongoing customer satisfaction within the Swansway group.

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Posted: October 22nd, 2026