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We’re looking for a Seasonal Customer Care Assistant to join us on this exciting chapter. If you’re passionate about delivering exceptional service, thrive in fast-paced environments, and want to be part of a team that really cares, this could be your moment.
What You’ll Be Doing
- Providing outstanding customer care across phone, live chat, email, and social channels
- Becoming a product expert and delivering personalised shopping experiences
- Navigating multiple systems with confidence and precision
- Collaborating with a team that celebrates strength, spirit, and inclusion
What You’ll Bring
- 1+ year experience in customer care
- Working to stretched targets
- Strong communication
- A positive, adaptable attitude and attention to detail
- A love for fast-paced environments and empowering women
- Fluent in English Verbal and Written
- Detail Oriented and highly organised
- Excellent follow up and follow through
The Perks
- Generous clothing allowance + 60% off SB merchandise
- Flexible working, bonus scheme, and studio class discounts
- Inclusive policies for maternity, paternity, adoption, and childcare support
- A culture that stands up, speaks out, and celebrates diversity
Please note: this role requires flexibility to work days and weekends and is a 5-month fixed-term contract. Starting date for this role is from October 2025. We only accept full-time applications – you must be available to work 40 hours per week.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Retail Apparel and Fashion
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