Guest Experience Floor Manager

Soho House seeks a Floor Manager to lead the floor team, uphold Soho House service standards, and create a welcoming yet elevated atmosphere for members, guests and staff. You’ll greet guests, take orders, make recommendations and ensure smooth payment flow, while driving service quality across shifts.

The role emphasizes running efficient floor operations, staff training, and maintaining brand standards in a fast-paced environment with focus on guest satisfaction and teamwork.

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