Company: EXL
Location: Manchester
Job Description:
EXL, a global data and AI company, is seeking a Team Manager to lead a Service Desk team in Manchester. You will drive performance, coach staff, manage incidents and escalations, and ensure high-quality IT support for internal users and suppliers.
The role requires ITIL awareness, strong governance, and regulatory compliance. The on-site position emphasizes collaboration across teams, continuous improvement, and superb service delivery in a fast-changing energy/IT environment.
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Posted: October 24th, 2026