Security Operations Manager

National Portrait Gallery, London Salary: £50,000 – £53,000 + Benefits

Leading Security and Safeguarding Heritage at One of London’s Most Prestigious Cultural Institutions

Are you an experienced security leader looking for an opportunity to make a real impact within a world-renowned cultural destination? We are seeking a dynamic and driven Security Operations Manager to lead the delivery of security services at the National Portrait Gallery.

Why Join Us?

• Lead a prestigious security operation
• Direct engagement with senior stakeholders
• Drive innovation and service improvement
• Lead and develop a high-performing team
• Support VIP events and exhibitions
• Excellent development opportunities

Key Responsibilities

• Strategic and operational leadership
• Manage client relationships and KPIs
• Lead recruitment, development and succession planning
• Manage incidents, investigations and risk
• Ensure compliance and service excellence
• Support events and VIP operations

About You

• Proven security operations management experience
• Strong stakeholder management skills
• Experience leading and developing teams
• SIA Door Supervisor License or willing to work towards one
• Strong communication and IT skills
• CCTV and IOSH qualifications desirable

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