Customer Experience Manager

Company IconAlpha Living
Location IconWirral

Customer Experience Manager£40,983 per annum | 35 hours per week | Alpha Hub, WirralHelp us make sure our tenants' voices genuinely shape what we do.At Alpha Living, we believe great housing...Read More>>.

Posted: October 12th, 2026
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Customer Experience Lead

Company IconJewells
Location IconReading

Take the Next Step in Your Retail Career at Jewells At Jewells, we’re passionate about creating exceptional customer experiences. As a Customer Experience Lead, you’ll play a key role in leading the shop floor, driving sales performa...Read More>>.

Posted: September 1st, 2026
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End-to-End Customer Experience Lead (Public Sector)

Company IconComputacenter AG & Co. oHG
Location IconHatfield

Computacenter AG & Co. oHG is seeking a Customer Executive in Hatfield, UK to coordinate end-to-end customer experiences across sales, logistics and purchasing.You will act as the main contact for customers and internal teams, manage deploy...Read More>>.

Posted: September 10th, 2026
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Shift Manager: Lead Team & Customer Experience

Company IconGreggs plc
Location IconBradley Stoke

Greggs plc is hiring a Shift Manager to lead the shop when the Manager isn’t on site. You’ll inspire the team, model fast, friendly service and ensure our customers have a brilliant experience whether they order in-store or online. You’ll al...Read More>>.

Posted: September 12th, 2026
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Retail Product Team Lead - Elevate Customer Experience

Company IconRIVER ISLAND
Location IconLondon

River Island is seeking an energetic Product Team Leader to steer a store team, delivering an inspiring customer journey and high standards of visual execution.You will partner with the Commercial/Product Manager to develop the team, drive...Read More>>.

Posted: September 13th, 2026
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Senior Resident Liaison & Customer Experience Lead

Company IconBuild Recruitment
Location IconSouth Kesteven

Build Recruitment is seeking a Senior Resident Liaison Officer to join a busy team delivering works across social housing and construction sectors. This permanent, full-time role focuses on delivering exceptional resident experiences, managing rel...Read More>>.

Posted: September 13th, 2026
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Venue Operations Lead - Customer Experience & Team

Company IconPRISON ISLAND STUTTGART
Location IconLondon

Join is seeking a Venue Lead for Prison Island London 1 to manage daily operations, guest satisfaction and team performance on site. You will implement safety procedures, oversee maintenance, and coordinate with the Operations Manager and Europe M...Read More>>.

Posted: September 27th, 2026
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Shift Leader — Flexible Hours & Customer Experience Lead

Company IconTesco
Location IconPortslade by Sea

Tesco UK is seeking a Shift Lead to support store operations and delivery of great customer service. You will lead the team in daily tasks, coordinate across store areas, and act as the go-to operator during the Manager’s absence.Ideal ca...Read More>>.

Posted: September 30th, 2026
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Customer Experience Lead

Company IconMarloo
Location IconLondon

About MarlooMarloo is building the AI partner for financial advisers. Advisers focus on clients while Marloo handles the rest.They guide people through the most important decisions of their financial lives and the software built for th...Read More>>.

Posted: October 1st, 2026
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Public Sector Customer Experience Lead

Company IconComputacenter
Location IconHatfield

Computacenter is seeking a Customer Executive in the United Kingdom to shape the customer experience and act as the main contact for clients in Public Sector. You’ll connect sales, logistics, purchasing, experts and service teams to deliver smoo...Read More>>.

Posted: October 5th, 2026
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Ecommerce & Customer Experience Lead (DTC Growth)

Company IconBright Blue Foods Limited
Location IconManchester

Bright Blue Foods Limited in Manchester is seeking an Ecommerce & Customer Service Manager to run the website on a full‑time basis, ensuring a smooth, engaging and commercially effective online shopping experience.You will act as the prim...Read More>>.

Posted: October 6th, 2026
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Global OTC & Customer Experience Lead

Company IconPivotal Recruitment Ltd
Location IconGuildford

Pivotal Recruitment Ltd is seeking a Customer Service Executive to manage the entire Order-to-Cash process and serve as a key liaison between customers and internal teams. You will collaborate with Sales, Supply Chain, Planning and Logistics to en...Read More>>.

Posted: October 6th, 2026
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Customer Experience & Events Lead (Regional Travel)

Company IconWarwickshire County Council
Location IconNuneaton

Warwickshire County Council invites applications for a Customer Service Executive based at Eliot Park, Nuneaton, with regional travel across Warwickshire. The role blends front-of-house duties with marketing and operational support.The succ...Read More>>.

Posted: October 6th, 2026
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Retail Shift Leader: Lead & Elevate Customer Experience

Company IconTesco
Location IconBasingstoke

Tesco Shift Lead role in our stores puts you at the heart of customer service, team leadership, and daily store operations. You’ll lead a team to deliver a great in-store experience, work with colleagues across the store, and act as the go-to pe...Read More>>.

Posted: October 7th, 2026
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Onboarding & Customer Experience Lead – Financial Advice

Company Iconskipton
Location IconSkipton

Skipton is seeking a Customer Contact Lead in Skipton to own the onboarding journey for Financial Advice customers, keeping them informed and engaged. After a 3-month training at the Head Office, you will work in a hybrid role with a minimum of 3...Read More>>.

Posted: October 7th, 2026
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Service Advisor | Customer Experience Lead

Company IconMarshall Motor Group
Location IconGrantham

Marshall Nissan Grantham is recruiting a friendly Service Advisor to join a leading automotive group. You will act as the crucial link between customers and the workshop, handling bookings, updates and follow-ups to ensure a seamless service exper...Read More>>.

Posted: October 7th, 2026
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Store Shift Lead — Customer Experience & Team Coach

Company IconTesco
Location IconAndover

Tesco Shift Lead in the United Kingdom is a store-based leadership role designed to put customers at the centre of everything we do. You will lead the team, work across all store areas and with colleagues to deliver a great in-store experience....Read More>>.

Posted: October 7th, 2026
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Customer Experience Team Lead & Growth Coach

Company IconCentrica
Location IconEast Midlands

Centrica is seeking a leadership-focused coach to drive customer service excellence in the East Midlands. You will plan and prioritise to meet targets while exceeding customer expectations, and guide a team to deliver a superior customer journey....Read More>>.

Posted: October 9th, 2026
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Customer Experience Lead — Fintech Complaints & Insights

Company IconMoneyfarm
Location IconLondon

Moneyfarm, a rapidly growing pan-European digital wealth manager headquartered in London, seeks a senior complaints leader to own the end-to-end experience for UK brands. You will own complaints end to end, drive early identification, and lead roo...Read More>>.

Posted: October 9th, 2026
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Senior Customer Experience & Store Lead

Company IconRetail
Location IconCardiff

Sainsbury's is seeking a Lead Customer Experience Manager to drive exceptional service across store operations, from checkouts to petrol stations, while fostering leadership and accountability.You will develop leaders, manage performance an...Read More>>.

Posted: October 11th, 2026
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Store Shift Leader: Lead & Inspire Customer Experience

Company IconTesco
Location IconPortsmouth

Tesco UK in Portsmouth is seeking a Shift Lead to guide store colleagues, oversee day-to-day operations, and ensure a high standard of customer service. You will be the go-to person for daily queries and help foster inclusive, collaborative teamwo...Read More>>.

Posted: October 11th, 2026
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Manager, Customer Experience

Company IconTodayTix Group
Location IconLondon

About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of...Read More>>.

Posted: October 11th, 2026
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Retail Front-End Customer Experience Lead

Company IconB&M Retail Limited
Location IconLincoln

B&M Retail Limited in Lincoln is seeking a Customer Service Manager to lead the store's front-end experience and drive excellent customer service.You will manage a team across days, evenings and weekends, ensure fast queues, handle customer...Read More>>.

Posted: October 11th, 2026
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Lead Customer Experience Manager

Company IconRetail
Location IconCardiff

What you'll be doing:Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.Planning for upcoming key trading activity and e...Read More>>.

Posted: October 11th, 2026
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Retail Team Lead — Customer Experience & Safety

Company IconWickes
Location IconNewbury

Wickes in the United Kingdom is seeking a hands-on Customer Service Supervisor to lead a team, greet customers and ensure a high-quality shopping experience. You’ll act as a key holder, supervise daily tasks and guide colleagues to help customer...Read More>>.

Posted: October 11th, 2026
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Unit Manager — Lead Store Growth & Customer Experience

Company IconLiverpool Street
Location IconLondon

Bagel Factory is seeking a Unit Manager to act as the pivotal link between the brand vision and customer experience in a London store. You will lead a hands-on team, drive sales, and ensure exceptional customer service aligned with WOWS pillars....Read More>>.

Posted: October 11th, 2026
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CX Insights Lead — Drive Customer Experience Impact (Hybrid)

Company IconKFC UK & I - Marketing
Location IconWoking

KFC UK & Ireland is seeking a Customer Experience Insights Manager to understand what our customers are really experiencing across restaurant, delivery and digital journeys. You’ll gather insight from surveys, complaints, mystery shopping and de...Read More>>.

Posted: October 11th, 2026
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Floor Lead: Elevate Customer Experience & Drive Sales

Company IconABERCROMBIE AND FITCH
Location IconLondon

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to act as floor supervisor, guiding Brand Reps and Stock Associates while ensuring outstanding customer experiences and daily sales.You will open/close, operate POS systems, fulfill Om...Read More>>.

Posted: October 11th, 2026
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Customer Experience Strategy & Performance Lead

Company IconBarclays
Location IconLondon

Barclays is seeking a CX Strategy & Performance Manager to shape and report on customer experience performance across Barclays UK. You’ll lead CX reporting, performance insight and strategic recommendations for senior decision-making at ExCo and...Read More>>.

Posted: October 11th, 2026
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London Store Manager - Lead Sales & Customer Experience

Company IconEarl of East
Location IconLondon

Earl of East, a London-based fragrance and lifestyle brand, seeks a Store Manager to lead one of our London stores and work closely with our Retail Lead and team to deliver an outstanding customer experience and strong commercial results.Th...Read More>>.

Posted: October 11th, 2026
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Optical Store Manager: Lead Sales & Customer Experience

Company IconM&S Opticians
Location IconExeter

M&S Opticians is seeking an experienced Manager to lead a high-performing team in-store. You will drive sales performance, promote the M&S Opticians brand, and ensure an outstanding customer experience, working closely with clinical professionals...Read More>>.

Posted: October 11th, 2026
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Customer Experience Manager

Company IconNAVEX Global, Inc.
Location IconLondon

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values . We move with speed, passion and...Read More>>.

Posted: October 11th, 2026
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Store General Manager: Lead Sales & Customer Experience

Company IconVeronica Beard
Location IconLondon

Veronica Beard in London is seeking a General Manager to maximise sales and deliver an exceptional shopping experience while upholding brand standards across the store and backroom.You will lead staffing, training and development of high‑...Read More>>.

Posted: October 11th, 2026
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Customer Experience Lead – Front End

Company IconB&M Retail
Location IconIpswich

B&M is seeking a Customer Service Manager for our Copdock store in Ipswich to lead the front-end team and deliver an outstanding shopping experience.In this hands-on leadership role you’ll manage daily service standards, respond to custom...Read More>>.

Posted: October 11th, 2026
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Customer Experience Advisor

Company IconJewells
Location IconNewcastle upon Tyne

Join the Team That Makes Jewellery FunAt Jewells, jewellery is more than an accessory — it’s a way to express yourself, build your style, and celebrate everyday moments. We’re looking for Customer Experience Advisors to join...Read More>>.

Posted: October 12th, 2026
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Customer Experience & Piercing Specialist

Company IconJewells
Location IconNewcastle upon Tyne

Jewells is seeking Customer Experience Advisors to welcome customers, forge connections and make every visit memorable while helping guests discover jewellery that reflects their personal style.You’ll be part of a fast-paced retail team,...Read More>>.

Posted: October 12th, 2026
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Customer Experience Specialist (Retail)

Company IconArgos Limited
Location IconWalton on Thames

Argos Limited is seeking a Customer Advisor to deliver outstanding service across tills, collection points and shopfloor screens. You’ll handle payments, explain financial services, and process refunds, while assisting customers and supporting s...Read More>>.

Posted: October 12th, 2026
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Head of Customer Experience

Company IconLovable
Location IconLondon

TL;DR: We're hiring a Head of Customer Experience to own how customers succeed with Lovable end-to-end — from first interaction to enterprise adoption. This isn't a traditional support leadership role: you'll build an agentic-first CX fun...Read More>>.

Posted: October 12th, 2026
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30-Hour Retail Team Lead: Customer Experience

Company IconWhite Stuff
Location IconChristchurch

White Stuff is seeking a Customer Host Supervisor in Christchurch for a 30-hour contract with weekend availability. You will support the Shop Manager to deliver excellent shop standards, customer experience, and team training.You will coach...Read More>>.

Posted: October 12th, 2026
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D2C Head of Customer Experience

Company IconElavate
Location IconKennington

Salary: £40,000 to £55,000 Base (dependent on experience) Role: We are seeking a highly motivated and detail-oriented Head of Customer Experience & Training Coordinator to help support our virtual CS team and enhan...Read More>>.

Posted: October 12th, 2026
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Department Manager: Lead Store Growth & Customer Experience

Company IconPrimark
Location IconYeovil

Primark Yeovil is seeking a Department Manager to lead a store department with accountability for stock, merchandising and customer service. You will collaborate with the management team to run the store day-to-day and oversee shifts in the absenc...Read More>>.

Posted: October 12th, 2026
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Senior Luxury Showroom Lead: Events & Customer Experience

Company IconARLETTIE LONDON
Location IconLondon

Arlettie London is seeking a Senior Showroom Manager to coordinate events with the Country Manager and Account Managers, leading an operations team of 30 to 100 weekly.You will ensure sales and client satisfaction across B2B and B2C, superv...Read More>>.

Posted: October 12th, 2026
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Pub Assistant Manager: Lead Team & Customer Experience

Company IconGreene King
Location IconCity of Edinburgh

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time....Read More>>.

Posted: October 12th, 2026
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Contracts & Customer Experience Lead

Company IconRe-Gen Waste Ltd.
Location IconNewry

Re-Gen Waste Ltd is seeking a Contracts & Customer Services Manager to lead all customer service, retailer engagement, stakeholder management and contract governance for the Northern Ireland DRS operation. You will report to the General Manager an...Read More>>.

Posted: October 12th, 2026
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Head of Customer Experience

Company IconBritish Cycling UK
Location IconManchester

Role Title: Head of Customer ExperienceSalary: Up to £60,000 per annum (dependent on experience)Location: Manchester (hybrid working available)About British CyclingBritish Cycling exists to brin...Read More>>.

Posted: October 12th, 2026
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Manager, Customer Experience

Company IconTodayTix Group (TTG)
Location IconLondon

About TodayTix Group TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of...Read More>>.

Posted: October 12th, 2026
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Customer Experience Lead

Company IconZima Dental
Location IconLondon

We're looking for a Customer Experience Lead to take full ownership of Zima Dental's post-purchase experience and define its next phase of optimisation and growth. This is a high-impact role for someone who has built and led CX before - focused...Read More>>.

Posted: September 22nd, 2026
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Senior Customer Experience Lead – Luxury Development

Company IconGPE
Location IconLondon

GPE is seeking a Customer Experience Senior Manager to oversee Hanover development in London. You will drive exceptional customer experiences, manage service partners, and lead on compliance, sustainability, and financial management for a premium...Read More>>.

Posted: October 10th, 2026
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Customer Experience Project Lead – 13‑Month FTC

Company IconKeolisAmey Docklands
Location IconLondon

KeolisAmey Docklands is seeking a Customer Experience Manager on a 13-month fixed-term basis to lead customer correspondence management, improvement projects and initiatives within our customer experience strategy. You’ll be responsible for stee...Read More>>.

Posted: October 11th, 2026
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Customer Experience Manager

Company IconSainsburys
Location IconLisburn

Salary: 32,700 Location: Sprucefield Store, Lisburn, BT27 5UQ Hours: Full time Contract type: Permanent Business area: Retail Requisition ID: Leading in o...Read More>>.

Posted: October 8th, 2026
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