Overview In this role, you anchor HTS Assist, Hopper’s agentic AI for travel, owning the real-time voice layer end-to-end and delivering across web and backend services. You will work on telephony, CPaaS integrations, streaming speech pip...Read More>>.

Overview In this role, you will lead the design and delivery of cloud-based contact centre and CX platforms for top organisations. You’ll translate business needs into scalable, secure architectures and guide cross-functional teams throug...Read More>>.

Overview In this senior, individual-contributor role you drive customer experience improvements for the EMEA Service & Repair Customer Care. You’ll leverage feedback, data, and journey insights to boost satisfaction, optimize service deli...Read More>>.

Overview In this role you will create and deliver high-quality educational content to help advertisers use our Platform Services, with a focus on growing affiliate programmes and enabling self-serve capabilities. You will produce engaging f...Read More>>.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Customer Experience Advisor | S1 | Retail Banking | B...Read More>>.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Customer Experience Advisor | S1 | Retail Banking | Wa...Read More>>.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Customer Experience Advisor | S1 | Retail Banking | In...Read More>>.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Customer Experience Advisor | S1 | Retail Banking | Ki...Read More>>.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Customer Experience Advisor | S1 | Retail Banking | Th...Read More>>.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Customer Experience Advisor | S1 | Retail Banking | De...Read More>>.

Wolviston Management Services are seeking a Head of Customer Experience to shape and deliver a strategic CX programme across the business.This senior role reports to the Board/CEO and works with Sales, Marketing, Operations, Logistics and I...Read More>>.

Ambassador Theatre Group in London seeks a Deputy General Manager to support the General Manager and lead the Customer Experience Team and Stage Door, ensuring a seamless, customer-centric venue operation.You will work with venue heads and...Read More>>.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our p...Read More>>.

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full st...Read More>>.

AXA UK is seeking a senior leader to own end-to-end customer experience (CX) strategy and journey improvement across AXA’s Retail and Commercial insurance businesses. The role ensures customer journeys are simple, customer-led and aligned to dri...Read More>>.

Gi Group is seeking a Customer Experience Manager for a 12–14 month FTC, focusing on customer experience in the renewable energy sector. The successful candidate will oversee service delivery, manage customer complaints, and ensure compliance wi...Read More>>.

Euro Car Parts Limited is seeking an Area Sales Manager to drive regional sales strategies across the UK & Ireland. You will lead a sales team, align operations with sales goals, and ensure exceptional customer experiences.You will oversee...Read More>>.

Salesforce Fin is seeking a Machine Learning Engineer to join the ML team responsible for defining new features, researching suitable algorithms, and rapidly delivering prototypes to customers. You will collaborate with product and design to move...Read More>>.

Michael Page is recruiting a Head of Customer Service for a Wakefield-based manufacturing group. The role leads customer operations, including order processing, CS, quotations, aftersales and distribution, with four days on site.The success...Read More>>.

Customer Experience Advisor ( 6 Month FTC ) Glasgow area Maryhill Housing Association As a Customer Advisor you will: Deliver a high-quality, responsive customer experience within a fast-paced, high-performin...Read More>>.

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.Founded by third-generation jeweller Noura Sakkijha, the brand was built on...Read More>>.

Accessibility and Customer Experience Lead/ SME (12‑month secondment) Closing date: 19 January 2026 Salary: Up to £67,422 per annum RDG will also consider secondment applications from individuals worki...Read More>>.

Function: Supply Chain About the Role A leading FMCG organisation is seeking an experienced Customs Manager to take responsibility for customs compliance and provide expert guidance across its UK supply chain....Read More>>.

SKIMS Store Leader position at Westfield, White City (London) requires a hands-on retail leader to drive a high-volume UK store. Lead from the shop floor, develop a top team, deliver exceptional customer experiences, and manage commercial performa...Read More>>.

Rolls-Royce Motor Cars Sunningdale is seeking an Aftersales Manager to lead the department and drive commercial performance across parts, service, MOT, lubricants, tyres, and Bodyshop. You will set high standards for the team, focusing on revenue...Read More>>.

At Lear, customs is more than compliance. It is a critical function that keeps our supply chain moving and supports our commitment to customers. We are looking for an experienced and dynamic UK Customs Manager to lead our UK Customs Team and en...Read More>>.

Marks & Spencer plc is seeking a Product Manager within the Post Purchase and Customer Support team to enhance experiences and tools across customer support interactions. You will work with the Senior Product Manager to improve customer satisfacti...Read More>>.

JLL in Warrington (HSBC account) seeks a Customer Experience Centre Manager to lead the operational delivery of the CEC across ~350 sites, ensuring timely client escalations and strong cross-functional collaboration with engineering and operations...Read More>>.

Student Loans Company seeks a Director of Customer Strategy to own and deliver our enterprise-wide customer strategy across the student finance lifecycle, from pre-application to repayment. You will be the voice of the customer, shaping journeys,...Read More>>.

GPE is seeking a Customer Experience Senior Manager to oversee Hanover development in London. You will drive exceptional customer experiences, manage service partners, and lead on compliance, sustainability, and financial management for a premium...Read More>>.

Arlettie London is seeking a Senior Showroom Manager to coordinate events with the Country Manager and Account Managers, leading an operations team of 30 to 100 weekly.You will ensure sales and client satisfaction across B2B and B2C, superv...Read More>>.

AstraZeneca is seeking a Brand Manager, Customer Engagement in London to translate national strategy into tailored engagement plans and customer-focused programmes. You will collaborate with sales, medical, and insights teams to design omnichannel...Read More>>.

British Airways is seeking a Head of Innovation and Agentic Experience to shape the next generation of digital customer experiences. You will lead AI-powered and agentic strategies, partnering with Commercial, Customer, Digital and Technology team...Read More>>.

Intercity Technology in Birmingham is seeking a senior leader to head our service delivery function, driving standardisation, resource planning, escalation handling and continuous improvement across customer engagements. You will lead on-site and...Read More>>.

Marcus by Goldman Sachs Complaints Leader role in Birmingham seeks an experienced leader to oversee complaint management for a fast-paced consumer banking environment. You will coach specialists, escalate complex inquiries, and ensure timely, high...Read More>>.

ScottishPower is seeking a Senior Product Owner in Glasgow (hybrid) to shape customer and operational experiences. You will own products from vision to value, working with stakeholders across business and technology to maximise customer impact and...Read More>>.

Confidential is seeking a Customer Experience Manager to lead indirect e-commerce in London, focusing on marketplaces and q-commerce across platforms such as Amazon and eBay. The role emphasises customer journeys and measurable growth, with on-sit...Read More>>.

Intuit's Global Business Solutions Group (GBSG) is dedicated to delivering a portfolio of solutions that help businesses thrive at every stage of growth — from solopreneurs to mid-market — across accounting, payroll, payments, bill pay, and mo...Read More>>.

Shape the future of Domino’s customer experience At Domino’s, our senior leaders are the Head Chefs, the people who set the direction, make the big calls, and keep the whole business moving forward with clarity and confidence....Read More>>.

Domino's Pizza UK & Ireland Ltd in Milton Keynes is seeking a Head of Customer Experience to shape CRM, loyalty and digital experiences, balancing commercial performance today with a long-term vision for branded interactions.You will lead t...Read More>>.

Fin, now part of Salesforce, is seeking a Mid-Market Account Executive to drive growth for Fin across the Mid-Market segment. You will manage full sales cycles from prospecting to close with a consultative approach and deliver accurate revenue for...Read More>>.

We Are Stellify is seeking a Director of Customer Experience to lead circa 75 people across customer experience, operations and site teams. You will own the end-to-end customer journey across app, contact centre and retail sites, shaping strategy...Read More>>.

Do you have experience redesigning customer journeys and improving how people access and interact with complex internal services? This consulting opportunity is to support our client, a major UK central government organisation, in improving...Read More>>.

Prada Group is seeking an In-Store Operations Manager to drive back-of-house efficiency and seamless collaboration with front-of-house teams. You will oversee stock, streamline workflows, and ensure health and safety compliance to support exceptio...Read More>>.

British Airways in London is seeking a Product Owner – CRM to lead product teams across our CRM ecosystem, aligning customer needs with commercial priorities and technology to drive meaningful business value. You will own backlogs, write user st...Read More>>.