Freelance Customer Service Team Lead – DTC Fashion (EN/DE)

Company IconHarper Russo Talent Partner
Location Icon

A growing DTC fashion brand is seeking a Customer Service Team Lead to guide their support team. You will oversee daily operations, ensuring exceptional customer service while coaching team members. Ideal candidates will have 2+ years in e-commerce c...Read More>>.

Posted: June 6th, 2026
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FMCG Customer Service Team Lead | SAP Expert | Hybrid

Company IconMackenzie Jones
Location IconSlough

A leading recruitment firm is seeking a Customer Service Team Lead near Slough, offering hybrid work. The role involves leading a team to ensure customer satisfaction and managing order processes in a fast-paced FMCG environment. Ideal candidates sho...Read More>>.

Posted: June 17th, 2026
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Global Customer Service & Logistics Lead (9–12 Mo)

Company IconBiocatalysts Ltd
Location IconNantgarw

A leading bio-products company based in the UK is seeking a professional for a temporary role overseeing customer service and logistics processes. This position involves leading a team spread across the UK, US, Germany, and the Netherlands. Responsib...Read More>>.

Posted: June 15th, 2026
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Post Office Operations Manager — Lead Customer Service

Company IconPost Office
Location IconCanterbury

TGJones operates a Post Office within its store, seeking an Operations Manager to lead a high-performing branch. You will manage Counter Assistants, ensuring excellent customer service, compliance, and robust financial controls in a community-focu...Read More>>.

Posted: August 14th, 2026
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Customer Experience Service Lead — Shape Simple IT Journeys

Company IconED ENERGY
Location IconGloucester

EDF Energy in the UK is seeking a Service Lead to shape and improve end-to-end customer experiences across Enterprise IT. You will champion customer journeys, ensure services are accessible and easy to navigate, and focus on delivering outcomes co...Read More>>.

Posted: August 28th, 2026
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Luxury Retail: Customer Service & Global Logistics Lead

Company IconZachary Daniels Recruitment
Location IconLondon

Zachary Daniels Recruitment is recruiting a Customer Service & Logistics Executive for a fast-growing luxury brand in Central London. The role covers customer service, order management, stock, logistics and 3PL coordination across international ma...Read More>>.

Posted: September 14th, 2026
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Overnight Customer Service Team Lead | 24/7 Hybrid

Company IconStarling Bank
Location IconSouthampton

Starling Bank in Southampton is seeking an experienced overnight Team Leader to inspire and drive a high-performing contact centre. You will coach staff, schedule workloads, and ensure exceptional service via phone, email, live chat and social med...Read More>>.

Posted: September 17th, 2026
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Customer Service Team Lead - Hybrid (12-Month Contract)

Company IconEvri
Location IconMorley

Evri in Morley is seeking a Customer Service Team Manager on a 12-month fixed-term contract with hybrid working. Salary £30,750 per annum. The role leads a team of around 15 Customer Service Advisors and focuses on coaching, performance and deliv...Read More>>.

Posted: September 17th, 2026
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Bike Workshop Lead: Customer Service & Technical Coach

Company IconBrompton Bicycle
Location Icon

Brompton Bicycle is seeking a Customer Service Workshop Lead to coordinate daily workshop work, maintain high technical standards and deliver a consistent customer experience. You will support mechanics, carry out servicing, and help drive quality...Read More>>.

Posted: September 20th, 2026
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Customer Service Supervisor — Lead 40+ Team & Duty Manager

Company IconBooker
Location IconTuckingmill

Booker is seeking a Duty Manager to lead a large front-end team in our busy Business Centre and store operations. You will help shape the customer experience, coach over 40 colleagues, and occasionally assume store leadership duties as part of the...Read More>>.

Posted: September 21st, 2026
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Market Street Lead: Customer Service & Ops

Company IconMorrisons
Location IconWakefield

Morrisons Market Street in Wakefield is seeking a Store Manager capable of leading craft teams with pride. You will ensure counters are fully stocked, foodmaker credentials shine, and customers receive outstanding service.Reporting to the S...Read More>>.

Posted: September 24th, 2026
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Branch Operations Lead - Customer Service & Team Growth

Company IconVp plc
Location IconRuncorn

Vp plc, via ESS, is seeking an Assistant Branch Manager in the UK to provide full support to the Branch Manager and ensure the branch runs smoothly on a day-to-day basis.You will help safeguard asset availability for hire, manage deliveries...Read More>>.

Posted: September 26th, 2026
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Customer Service & Growth Specialist: Lead Gen & Upsell

Company IconEssentra
Location IconJarrow

Essentra plc is seeking a Customer Service Executive for our Jarrow team. This office-based role focuses on delivering hassle-free customer service while supporting growth through lead generation, upselling, and cross-selling.The ideal cand...Read More>>.

Posted: September 29th, 2026
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Part-Time Customer Service Supervisor – Lead & Develop Team

Company IconLove Success
Location IconManchester

Love Success in Manchester is seeking a Temporary Part Time Customer Service Supervisor to lead the day-to-day operations of a contact centre, ensuring excellent customer service and strong team performance. The role is 23.5 hours per week, tailor...Read More>>.

Posted: September 29th, 2026
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Part-Time Customer Service Supervisor Lead & Elevate Team

Company IconLove Success PLC
Location IconSalford

Love Success PLC seeks a Part-time Customer Service Supervisor in Salford to lead a contact centre team 23.5 hours weekly, Tue-Fri 4pm-8pm and Sat 8am-4pm. A DBS certificate is required, with immediate availability for a three-month assignment....Read More>>.

Posted: September 29th, 2026
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Customer Service Manager - Growth & Coaching Lead

Company IconTELECOM ACQUISITIONS LTD
Location IconHorsham

Telecom Acquisitions Ltd. in Horsham (On site) is seeking a Customer Service Manager to lead the support teams and drive service excellence. You will coach leaders, ensure fast, accurate customer interactions, and raise quality across care and tec...Read More>>.

Posted: September 29th, 2026
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Customer Service Team Lead: Inspire, Coach & Drive KPIs

Company IconCromwell
Location IconWigston

Cromwell in Wigston is looking for a Customer Service Team Leader to inspire, coach and develop a high-performing team focused on exceptional customer experiences. You will lead from the front, drive performance, and collaborate with Sales, Supply...Read More>>.

Posted: October 6th, 2026
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Customer Service Supervisor — Healthcare Support Lead

Company IconMedequip UK
Location IconTelford

Medequip Assistive Technologies in Telford is looking for a Customer Service Supervisor to lead the customer service team and ensure first class service to external and internal customers. The role is based in our Telford site with 37.5 hours per...Read More>>.

Posted: October 6th, 2026
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Customer Service & Admin Team Lead - Hybrid, Bonus

Company IconRotherwood
Location IconLong Lee

Rotherwood is seeking an experienced Customer Service & Admin Team Leader to oversee a busy team and drive customer satisfaction. The role focuses on frontline leadership, performance coaching and ensuring operational efficiency.You will ma...Read More>>.

Posted: October 6th, 2026
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Pod Supervisor: Customer Service & Sales Ops Lead

Company IconScrewfix
Location IconLeominster

Screwfix is seeking a Pod Supervisor to lead a busy team in-store, delivering excellent customer service and driving sales. You will manage shifts, support customers across Screwfix App and website, and ensure efficient operations within the Pod....Read More>>.

Posted: October 6th, 2026
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Customer Service Team Lead - 12 Month Maternity Cover

Company IconStarling
Location IconCardiff

Customer Service Team Lead - 12 month Maternity Cover Location:Cardiff Reporting to: Customer Service Operations Manager Closing date: Wednesday 30th September at 10am At Starling, we are on a mission to provi...Read More>>.

Posted: October 7th, 2026
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Customer Service Team Lead — Drive CX & Team Growth

Company IconPyramid8
Location IconTingley

Pyramid8 are supporting a fast growing business seeking an experienced Customer Service Team Leader to lead and develop a busy Customer Service team, ensuring customers receive a consistently high standard of service.You’ll be responsible...Read More>>.

Posted: October 7th, 2026
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Customer Service Team Lead: Inspire, Coach & Improve KPIs

Company IconCromwell Group (Holdings) Ltd
Location IconLeicester

Cromwell Group (Holdings) Ltd is seeking a Customer Service Team Leader in the United Kingdom. The role focuses on leading and coaching a high-performing customer service team, driving service KPIs, and collaborating with Sales, Supply Chain and o...Read More>>.

Posted: October 7th, 2026
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Overnight Customer Service Team Lead | 4-on 4-off Hybrid

Company IconStarling
Location IconHampton

Starling Bank is seeking an overnight team leader to mentor and motivate a Contact Centre squad, delivering outstanding service across channels while managing 37.5 hours per week on a 4 on 4 off pattern between 20:00 and 07:15.You will cham...Read More>>.

Posted: October 7th, 2026
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Customer Service Team Lead — Lead 12–15, Growth Path

Company IconJacob Thomas Associates
Location IconLutterworth

Jacob Thomas Associates is seeking a Customer Service Team Leader for a national business based in Lutterworth. Temporary to permanent role with opportunities for progression within the company.Leading a team of 12-15, you will coach staff,...Read More>>.

Posted: October 7th, 2026
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Lead Customer Service Representative - Walk In Center

Company IconTTEC
Location IconCornholme

Your potential has a place here with TTEC’s award‑winning employment experience. As a Lead Customer Service Representative working onsite, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have...Read More>>.

Posted: July 13th, 2026
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Store Team Lead - Customer Service & Merchandising

Company IconCardsdirect
Location IconStockport

Cards Direct Stockport is seeking a part-time Store Associate to support the Store Manager in delivering exceptional customer service and driving sales at the Merseyway Centre location. Weekend work is required and there is potential for flex hour...Read More>>.

Posted: July 27th, 2026
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Retail Team Lead – Customer Service, Stock & Standards

Company IconScrewfix
Location IconLondon

Screwfix is seeking a Retail Supervisor to lead in-store teams, deliver outstanding customer service, and uphold high standards of store operation in a fast-paced environment. You’ll train and guide colleagues, manage floor activities, handle qu...Read More>>.

Posted: September 22nd, 2026
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Retail Team Lead: Customer Service & Store Ops

Company IconJames-Hall-
Location IconKeswick

James-Hall- is recruiting a Retail Assistant & Supervisor to join our Keswick store. You’ll deliver outstanding customer service, help run daily operations, and lead by example in a busy retail environment.You’ll support the Store Manag...Read More>>.

Posted: September 22nd, 2026
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Hospital Retail Lead & Customer Service Coach

Company IconRoyal Voluntary Service
Location IconGlasgow

Royal Voluntary Service is seeking a part-time Retail Senior Customer Assistant for Hairmyres Hospital, East Kilbride. You will support day-to-day operations of the hospital retail shop and work with volunteers to deliver excellent customer servic...Read More>>.

Posted: September 25th, 2026
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Retail Supervisor - Lead Customer Service & Store Standards

Company IconScrewfix Direct Ltd.
Location Icon

Screwfix Direct Ltd. is seeking an energetic Retail Supervisor to lead in-store operations, guide customers to products, and uphold store standards. You’ll be the in-store host, coaching team members, and ensuring smooth cash handling and stock...Read More>>.

Posted: September 26th, 2026
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Branch Operations Lead — Customer Service & Team Growth

Company IconRexel
Location IconBrentwood

Rexel Brentwood is seeking a dynamic and motivated Assistant Manager to join our team and help drive success in our branch operations, delivering exceptional customer service and meeting sales targets.You will oversee daily branch activitie...Read More>>.

Posted: October 1st, 2026
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Customer Service Manager: Lead Growth, CRM & Cross-Sell

Company IconReact Recruitment Ltd
Location IconColchester

React Recruitment Ltd in Colchester is seeking an ambitious Customer Service Manager to lead the customer service team and design modern processes. You will oversee day-to-day operations, mentor staff, and drive CRM/ticketing implementations to su...Read More>>.

Posted: October 3rd, 2026
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Customer Service Manager: Lead CRM & Exports, Path to Board

Company IconReact Recruitment Ltd
Location IconColchester

React Recruitment Ltd in Colchester, Essex is seeking a Customer Service Manager for a fully office-based role. You will lead and mentor the customer service team, build modern department processes, and oversee day-to-day operations to support sal...Read More>>.

Posted: October 4th, 2026
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Customer Service Manager — Lead 20+ Team, AI-Driven CX

Company IconOffice Angels
Location IconGuildford

Office Angels in Guildford is seeking a Customer Services Manager to lead a 20+ FTE team and drive service excellence. You will review, refine, and implement processes to boost efficiency, reduce costs, and improve customer and staff experiences....Read More>>.

Posted: October 5th, 2026
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Port Operations Lead — Customer Service & Safety

Company IconDP World
Location IconLarne

P&O Ferries is seeking a Customer Operations Supervisor to lead frontline teams, coordinate vessel turnarounds and ensure safe, reliable port and customer service operations. The role focuses on staff development, performance monitoring, and maint...Read More>>.

Posted: October 9th, 2026
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Store Supervisor: Lead Customer Service & Growth

Company IconRobert Dyas
Location IconHorsham

Robert Dyas is seeking a Store Supervisor to support the store management team, driving turnover and lean operations while delivering excellent customer service. You will lead by example and share product knowledge with our customers, acting as a...Read More>>.

Posted: October 13th, 2026
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Customer Service Team Lead - Inspire, Coach & Drive Excellence

Company IconTeleperformance SE
Location Icon

Teleperformance SE in the United Kingdom is seeking an experienced Customer Service Team Leader to inspire and manage a busy team delivering service for a UK banking client. You will coach, develop and mentor Agents to achieve qualitative and quan...Read More>>.

Posted: October 15th, 2026
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Store Experience Lead — Customer Service & Training

Company IconBestway Group
Location Icon

Bestway Group is seeking a proactive Store Supervisor to lead a fast-paced retail team. You will deliver outstanding customer service, maintain brand standards, and drive promotions while managing daily store operations in a dynamic environment....Read More>>.

Posted: October 16th, 2026
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