Principal Customer Success Manager

Company IconNasuni
Location IconLondon

Overview In this role you will own the post‑sales relationship for a portfolio of strategic customers across EMEA, driving adoption, retention and measurable business outcomes. You will partner with executives and champions to lead value-...Read More>>.

Posted: September 30th, 2026
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Senior Customer Success Manager

Company IconMongoDB
Location IconLondon

Overview In this role you will serve as a strategic advisor and primary contact for MongoDB end users, guiding technical and account-centric initiatives across Sales, Professional Services, and Solutions Architects. You will own a defined p...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - Housing

Company IconNEC Software Solutions
Location Icon

Overview In this role you own the end-to-end NEC Housing Solution for customers, ensuring cross‑module coherence and policy alignment. You’ll lead design decisions, resolve cross‑team conflicts, and translate business policies into sy...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - MM

Company IconGearset
Location IconCambridge

Overview As Premier Customer Success Manager at Gearset, you’ll nurture trusted relationships with top customers and drive sustained value from Gearset. You will own 80–100 accounts, prioritising impact and renewal outcomes while collab...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager II

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by aligning with sales, driving renewals and retention, and guiding customers to adopt and expand Braze features. You are the main advisor for clients...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconeGain Communications
Location IconNewbury

Overview As Senior Customer Success Manager at eGain, you’ll guide strategic enterprise relationships to maximize adoption and ROI of our AI-powered knowledge platform. You will align client AI priorities with knowledge management roadmap...Read More>>.

Posted: October 1st, 2026
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Product Customer Success Manager

Company IconNICE Systems
Location IconLondon

Overview In this role, you will own a portfolio of enterprise customers and drive real business value from Proactive AI Agent. You’ll combine data analysis with deep client engagement to ensure renewal and expansion, guiding cross-functio...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager (EMEA)

Company IconCloudBees
Location IconLondon

Overview In this role you are the strategic quarterback for a portfolio of enterprise customers, guiding them from deployment to ongoing value realization. You build trusted partnerships with executive sponsors, coordinate cross-functional...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconKinaxis
Location Icon

Overview In this Senior Customer Success Manager role, you partner with large enterprise customers to realize the full value of Kinaxis solutions and drive sustainable growth. You’ll lead governance for key accounts, champion adoption, an...Read More>>.

Posted: October 2nd, 2026
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Customer Success Manager (EMEA)

Company IconImmuta
Location IconLondon

Overview In this Senior CSM role for EMEA, you guide enterprise customers through onboarding, adoption, and renewal of Immuta’s Data Authorization Platform. You partner with senior stakeholders to define success and drive measurable outco...Read More>>.

Posted: October 3rd, 2026
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Customer Success Manager - UKI

Company IconHubSpot
Location Icon

Overview In this Customer Success Manager role, you guide 150–180 customer relationships, driving value with HubSpot’s AI-powered platform. You act as a trusted, cross-functional advisor to diverse customers, aligning goals with resourc...Read More>>.

Posted: October 6th, 2026
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Senior Customer Success Manager

Company IconYext
Location IconLondon

Overview In this role you drive adoption and value realization for enterprise clients on Yext’s visibility platform. You collaborate with sales, product, and GTM teams to align solutions with client objectives, manage renewals, and identi...Read More>>.

Posted: October 6th, 2026
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Senior Customer Success Manager

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by guiding strategic adoption and renewal efforts. You partner with account executives to align on commercial goals and serve as the main trusted advi...Read More>>.

Posted: October 10th, 2026
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Senior Customer Success Manager

Company IconAB Tasty, Inc
Location IconLondon

As a Senior Customer Success Manager, you will manage a portfolio of Enterprise clients (£70k+ ARR), driving retention and expansion through strategic consulting and proactive engagement to reduce churn and maximize value.Since our foun...Read More>>.

Posted: September 1st, 2026
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Founding Customer Success Manager

Company IconDust
Location IconLondon

About Dust Work is being rewritten, and the people holding the pen are the ones who actually run it. With enterprise-grade governance, flexible model choice, and a collaborative interface for humans and agents to w...Read More>>.

Posted: September 5th, 2026
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Customer Success Manager, Goldcast

Company IconCvent, Inc.
Location IconLondon

Overview: Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cven...Read More>>.

Posted: September 11th, 2026
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Senior Customer Success Manager

Company IconMention Me Ltd.
Location IconLondon

Mention Me pride ourselves in providing end-end acquisition solutions to our customers through our leading AI-powered referral marketing solution. Backed by Octopus Ventures and Eight Roads, we’ve raised $32 million in funding since 2018....Read More>>.

Posted: September 11th, 2026
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Senior Customer Success Manager

Company IconFyxer
Location IconLondon

At Fyxer, we’re not building a traditional Customer Success team - we’re building a high-leverage, commercial motion that turns relationships into revenue and support into strategic partnership. Our CSMs don’t just react - they lead....Read More>>.

Posted: September 12th, 2026
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Senior Customer Success Manager

Company IconMention Me
Location IconLondon

Mention Me pride ourselves in providing end-end acquisition solutions to our customers through our leading AI-powered referral marketing solution. Backed by Octopus Ventures and Eight Roads, we’ve raised $32 million in funding since 2018....Read More>>.

Posted: September 12th, 2026
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Junior Customer Success Manager

Company IconExperian
Location IconLondon

Role Overview We are looking for a Junior Customer Success Manager to join our UK EDQ Customer Success team, focused on retaining relationships with our customers. As the Data Quality arm of Experian, we help organisations impro...Read More>>.

Posted: September 13th, 2026
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Enterprise Customer Success Manager

Company IconHeidi Health Corp.
Location IconLondon

We're Heidi.We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours....Read More>>.

Posted: September 25th, 2026
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Lead Customer Success Manager

Company IconNICE (New Independent Conference Experts) Ltd.
Location IconLondon

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate c...Read More>>.

Posted: October 2nd, 2026
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Principal Customer Success Manager

Company IconNICE (New Independent Conference Experts) Ltd.
Location Icon

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career op...Read More>>.

Posted: October 2nd, 2026
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Founding Customer Success Manager

Company IconDust.tt
Location IconLondon

About Dust Work is being rewritten, and the people holding the pen are the ones who actually run it. With enterprise-grade governance, flexible model choice, and a collaborative interface for humans and agents to w...Read More>>.

Posted: October 3rd, 2026
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Enterprise Customer Success Manager

Company IconMosaic.tech
Location Icon

Come and be yourself with us! Being a Bobber means bringing your whole self to work - whether you're bubbly, shy, funny, bold, or something in between. We want you to feel confident to do your best work here. About Us H...Read More>>.

Posted: October 3rd, 2026
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Lead Customer Success Manager

Company IconMosaic.tech
Location Icon

Come and be yourself with usBeing a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that is bubbly, shy, precise, fun...Read More>>.

Posted: October 3rd, 2026
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Enterprise Customer Success Manager

Company IconHeim
Location IconLondon

Who We Are Heim are powering the left shift, and forging the way for decentralisation of healthcare. Our team of technologists, clinicians, and operators design and deploy technology that unlocks frontline productivity - giving teams back...Read More>>.

Posted: October 4th, 2026
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Senior Customer Success Manager

Company IconYext Inc.
Location IconLondon

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discover...Read More>>.

Posted: October 5th, 2026
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Commercial Customer Success Manager

Company IconDeskpro
Location IconWimbledon

About DeskproDeskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently. With a robust set of tools, Deskpro helps...Read More>>.

Posted: October 5th, 2026
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Customer Success Manager (Cisco)

Company IconCDW group
Location IconLondon

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in...Read More>>.

Posted: October 6th, 2026
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Commercial Customer Success Manager

Company Iconincident
Location IconLondon

A little about us incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genu...Read More>>.

Posted: October 6th, 2026
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Senior Customer Success Manager

Company IconSalesforce
Location IconLondon

We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will act as a trusted advisor to both business and techn...Read More>>.

Posted: October 6th, 2026
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Enterprise Customer Success Manager

Company Iconincident.io
Location IconLondon

A little about usincident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.The stakes are real, the talent is insane, and somehow it's a genuin...Read More>>.

Posted: October 7th, 2026
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Enterprise Customer Success Manager

Company Iconincident
Location IconLondon

A little about usincident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.The stakes are real, the talent is insane, and somehow it's a genuin...Read More>>.

Posted: October 7th, 2026
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Commercial Customer Success Manager

Company Iconincident.io
Location IconLondon

A little about us incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genu...Read More>>.

Posted: October 7th, 2026
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Lead Customer Success Manager

Company IconHirecracker
Location IconLondon

Lead Customer Success ManagerSalary: £60,000 – £80,000 basic salary + meaningful early-stage equityLocation: London (4 days per week office-based)Employment: Full Time, PermanentThis is...Read More>>.

Posted: October 7th, 2026
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Customer Success Manager (Enterprise)

Company IconGain
Location IconLondon

Until now, our team delight our customer base of >150 PE investors, Investments Banks and Consultancies across Europe with tremendous success. We have a track record of an NPS of >70, a net renewal rate of >120% and a CSAT of 100%To...Read More>>.

Posted: October 7th, 2026
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Enterprise Customer Success Manager

Company IconEnthuse
Location IconLondon

Reporting to the Head of Customer Success, you’ll partner with some of the UK’s largest charities to help them maximise their online fundraising. You’ll own and develop relationships with leading organisations including Macmillan, Menca...Read More>>.

Posted: October 7th, 2026
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Digital Customer Success Manager

Company IconAkeneo
Location IconLondon

Responsibilities Manage a high-volume portfolio of mid‑market customers and develop relationships with key contacts at customer accounts. Balance automated workflows with the ability to prioritise support for key accounts....Read More>>.

Posted: October 9th, 2026
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Principal Customer Success Manager

Company IconAutomation Anywhere, Inc.
Location IconLondon

About Us Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, c...Read More>>.

Posted: October 9th, 2026
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Principal Customer Success Manager

Company IconLE300 Automation Anywhere UK Limited
Location IconLondon

About Us Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, c...Read More>>.

Posted: October 9th, 2026
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(Enterprise) Customer Success Manager

Company IconGain
Location IconLondon

Who are we? Gain is the Private Markets Super App, a connected global platform transforming how leading investors, advisors, and corporates source, evaluate, and execute deals. By combining investment-grade intelligence, AI-powered w...Read More>>.

Posted: October 9th, 2026
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Customer Success Manager, Enterprise

Company IconAirwallex
Location IconLondon

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform...Read More>>.

Posted: October 9th, 2026
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Customer Success Manager - biotech

Company IconEden Scott
Location Icon

Location: UK-wide (with travel) | Hybrid/Remote Drive customer impact in a market-leading SaaS organisation We are partnering with a fast-growing, market-leading SaaS business that is transforming how organisations oper...Read More>>.

Posted: October 11th, 2026
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Customer Success Manager I

Company IconBarracuda
Location IconReading

Job Description Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, an...Read More>>.

Posted: October 11th, 2026
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Senior Customer Success Manager

Company IconCasa Pisano
Location IconLondon

About The TeamThe Customer Success team sits within DoorDash’s In-Store business and serves as a strategic partner to hospitality operators across the UK. We help restaurants maximize revenue, improve operational efficiency, and deli...Read More>>.

Posted: October 13th, 2026
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Customer Success Manager - UK

Company IconADP, Inc.
Location IconLondon

Join Seerist, a leading provider of AI-driven, augmented analytics for threat and risk intelligence, designed to help commercial organizations and government anticipate, monitor, and manage global risks. Seerist delivers real-time insights, foreca...Read More>>.

Posted: October 13th, 2026
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Customer Success Manager - Premier

Company IconGearset
Location IconCambridge

At Gearset, Customer Success is part of our wider Customer Growth team. You’ll work alongside Account Managers, CSMs, DevOps Architects and others with a shared goal: understand what our customers need, deliver a great experience, and help th...Read More>>.

Posted: September 14th, 2026
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Microsoft Customer Success Manager

Company IconECS Resource Group
Location IconLondon

Customer Success Manager - Microsoft 55,000 - 60,000 + Bonus Hybrid Working Permanent Position We're looking for an experienced Microsoft Customer Success Manager to take ownership of the customer lifecycle across Mic...Read More>>.

Posted: October 3rd, 2026
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Customer Success Manager I

Company IconHudl, Inc.
Location IconLondon

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We w...Read More>>.

Posted: October 7th, 2026
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