Enterprise Customer Success Lead

Company IconOctopus Energy
Location IconLondon

Overview In this leadership role, you will run the growing enterprise account management team in London, guiding B2B2C relationships with large salary sacrifice clients. You will drive retention, growth, and successful launches by shaping s...Read More>>.

Posted: September 30th, 2026
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Principal Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Company IconAmazonWebServices
Location IconLondon

Overview In this senior, individual-contributor role, you will lead enterprise-scale AI-driven business transformation initiatives using Amazon Quick and AWS Gen AI. You’ll design repeatable frameworks and collaborate with AWS teams and p...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Architect

Company IconAmplitude
Location IconLondon

Overview In this role you will serve as the technical expert within Amplitude's EMEA Customer Success team, tackling complex implementations and driving adoption through renewals. You will build mastery of Amplitude products to advise on ta...Read More>>.

Posted: October 1st, 2026
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Customer Success Lead - Carriers

Company IconVitesse
Location IconLondon

Overview In this role, you lead the Carrier Customer Success team to drive revenue growth by migrating insurance carriers onto Vitesse and expanding existing relationships. You will coach a team to solve complex customer problems, manage se...Read More>>.

Posted: October 1st, 2026
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Customer Success Management Manager

Company IconDuck Creek Technologies
Location IconLondon

Overview In this role you guide a portfolio of Duck Creek OnDemand and OnPrem customers to value and renewal success. As the primary contact and trusted advisor, you partner with customers, SI partners, and internal teams to drive adoption,...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Executive

Company IconGlobalData
Location IconLondon

Overview In this Senior CSE role within GlobalData’s Mid-Market team, you own and nurture a portfolio of pharma accounts, driving adoption, health, and retention. You operate with autonomy and commercial savvy, surfacing risks and opportu...Read More>>.

Posted: October 1st, 2026
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Customer Success Enablement Specialist

Company IconIris Software
Location IconManchester

Overview In this hands-on role, you coach and enable Customer Success and Renewals teams to shift from reactive ticket handling to proactive, outcome-led conversations. You work closely with managers and Learning & Development to translate...Read More>>.

Posted: October 1st, 2026
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Senior Manager, Customer Success

Company IconAfiniti
Location IconLondon

Overview As Senior Manager, Customer Success in the UK, you will own day-to-day success for designated accounts, acting as the bridge between customers and Afiniti’s cross-functional teams. You’ll drive value realization, support commer...Read More>>.

Posted: October 1st, 2026
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Customer Success Operations Manager

Company IconMegaport
Location Icon

Overview As a Customer Success Operations Manager, you support the customer journey from onboarding through ongoing partnerships, coordinating cross-functional efforts to enhance satisfaction and drive revenue. You will liaise with Sales, C...Read More>>.

Posted: October 1st, 2026
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Customer Success Performance Coach

Company IconIris Software
Location IconManchester

Overview In this hands-on coaching role, you will help Customer Success and Renewals teams evolve from reactive ticket handling to proactive, outcome-led conversations that drive value, retention and renewal. You will be visible with frontl...Read More>>.

Posted: October 1st, 2026
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Client Technology - Customer Success Management - Role: Technical Customer Success Manager

Company IconEY (Ernst & Young)
Location IconLondon

Overview In this role you will serve as the senior technical advisor for strategic accounts, blending customer success, architecture, cloud, cybersecurity and risk expertise to drive measurable business value. You will own the technical hea...Read More>>.

Posted: October 2nd, 2026
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Director of Account Management

Company IconRadius Payment Solutions
Location IconCrewe

Overview As Director of Account Management for Telematics, you own the retention and growth strategy for our UK customer portfolio. You will lead a team while also managing high-value relationships at executive levels. Your work drives reve...Read More>>.

Posted: October 3rd, 2026
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VP of Account Management

Company IconOktopost Technologies
Location IconLondon

Oktopost is seeking a high-energy, intentional and experienced executive to become our new VP of Account Management. This is a key leadership position responsible for delivering revenue growth, customer retention, and overall customer satisf...Read More>>.

Posted: July 28th, 2026
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VP - Account Management

Company IconNium
Location IconLondon

OverviewNium, the Leader in Real-Time Global PaymentsNium is the leading global infrastructure for real-time cross-border payments. We deliver the global payments infrastructure of tomorrow, today, enabling banks, fintech...Read More>>.

Posted: July 28th, 2026
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Senior Manager, Customer Success Engineering

Company IconVeeam Software
Location IconLondon

Senior Manager, Customer Success Engineering London, United Kingdom Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable th...Read More>>.

Posted: September 14th, 2026
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Hybrid Enterprise Customer Success Lead

Company IconMongoDB
Location IconLondon

MongoDB is seeking a Customer Success Manager who thrives in ambiguity and leads strategic engagements with Forbes Global 2000 accounts. You will act as main contact for end users, coordinating across Sales, Professional Services, and Solutions Ar...Read More>>.

Posted: September 14th, 2026
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Customer Success Lead for Verification & Growth

Company IconRegenified, LLC
Location IconLondon

Regenified, LLC is seeking a Customer Success Manager in Greater London to champion customer relationships and ensure their experience throughout the verification journey. You'll guide customers, refine their engagement with our tools, and collect...Read More>>.

Posted: September 15th, 2026
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Enterprise Customer Success Lead (Hybrid)

Company IconMention Me Ltd.
Location IconLondon

Mention Me Ltd. is seeking a Senior Customer Success Manager to own post-sale relationships with marquee accounts. You will serve as trusted advisor, guide organisations through changes in marketing, customer acquisition and advocacy, and ensure v...Read More>>.

Posted: September 21st, 2026
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Senior Enterprise Customer Success Leader

Company IconPleo
Location IconLondon

Pleo is seeking a Senior Enterprise Customer Success Manager to join our Customer Experience team. You will own a portfolio of large, complex enterprise customers, helping them achieve measurable business outcomes, expand adoption, and renew with...Read More>>.

Posted: September 21st, 2026
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AI Strategy & Customer Success Leader

Company IconZendesk UK Ltd ( UK)
Location IconLondon

Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into strategic value and driving multi-year adoption across executive stakeholders.You will lead design reviews,...Read More>>.

Posted: September 22nd, 2026
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Director of Account Management

Company IconMaplecroft
Location IconLondon

Verisk is a global leader in data,analyticsand technology, helpingorganisationsmake better decisions in some of the world's most complex and critical industries.Verisk, Specialty Business Solutions (SBS)providestechnology and busi...Read More>>.

Posted: September 22nd, 2026
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Head of Account Management

Company IconLive Nation Entertainment
Location IconLondon

Job Summary:Company: Live NationDepartment: Marketing PartnershipsLocation: Farringdon, LondonReports to: VP, Account ManagementWorking Hours : Mon – Fri 10 – 6 with ev...Read More>>.

Posted: September 22nd, 2026
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EMEA Customer Success & Programmes Lead

Company Icongreyparrotai
Location IconLondon

Greyparrot is building the intelligence layer for the global recycling industry, combining computer vision, AI and hardware to give operators real-time visibility. The Senior Programme Manager will own the customer experience from final deal stage...Read More>>.

Posted: September 22nd, 2026
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Customer Success - Associate Principal - UK

Company IconMathCo
Location IconLondon

Qualifications 7+ years of experience in analytics consulting, customer success, or data-driven business roles within the CPG, retail, or consumer products industries. Proven experience solving business problems related...Read More>>.

Posted: September 22nd, 2026
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Senior Customer Success Engineer - API

Company IconDuffel
Location IconLondon

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We are making travel effortless. Join us. Whether it's to visit the people closest to us, starting an exciting adventure, or...Read More>>.

Posted: September 22nd, 2026
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Customer Success Advocate — Shape the Future

Company IconPraxis Tech
Location IconLondon

This role involves building strong customer relationships, driving commercial outcomes, and helping shape the future of the Customer Success function. About MuchBetter MuchBetter is an exciting payments company with 78 employees...Read More>>.

Posted: September 22nd, 2026
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Director, Account Management

Company IconWPP Media
Location IconLondon

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients n...Read More>>.

Posted: September 22nd, 2026
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Strategic Enterprise Customer Success Leader

Company IconCodility
Location IconLondon

Codility is seeking a Senior Customer Success Manager to own relationships with strategic enterprise customers, engaging Talent leaders, Engineering Managers, Directors, VPs of Engineering and CTOs to drive adoption and value from the Codility pla...Read More>>.

Posted: September 23rd, 2026
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Senior SaaS Customer Success Leader

Company IconDuck Creek Technologies
Location IconLondon

Duck Creek Technologies in London is seeking a Senior Customer Success Manager to lead a portfolio of OnDemand and OnPrem accounts, serving as the primary contact and trusted advisor for customers.You will collaborate with Customer Success...Read More>>.

Posted: September 24th, 2026
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Senior Manager, Customer Success & Growth

Company IconServicenow
Location IconLondon

ServiceNow in London is seeking a Senior Manager, Customer Success to lead a team of Customer Success Managers serving strategic and enterprise customers. You will drive adoption, growth, and risk management, partnering with customers to achieve m...Read More>>.

Posted: September 26th, 2026
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Head of Account Management

Company IconMarket Recruitment Limited
Location IconLondon

Location: London (Hybrid - 2 days per week in office in Old Street)You must have experience of selling to the Office of the CFO.Why this roleOur client is an established, high-growth B2B Fintech company expanding its comm...Read More>>.

Posted: September 26th, 2026
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Interim Customer Success Transformation Lead

Company IconArtlogic
Location IconLondon

Artlogic, London-based, is seeking an Interim Head of Customer Success to lead a newly formed CS function across Artlogic and ArtCloud. You will shape strategy, align products and teams, and drive adoption, retention and expansion. This is a 15-mo...Read More>>.

Posted: September 26th, 2026
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RevOps Manager | Customer Success & Growth

Company IconTalantir
Location IconLondon

GoodHabitz in Europe is seeking a Revenue Operations Manager focused on Customer Success to optimize and scale our customer operations. You will lead processes from onboarding to renewal, align with Sales, Marketing, and Product, and manage tools...Read More>>.

Posted: September 27th, 2026
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Senior Manager of Customer Success - Enterprise

Company IconWorkiva Inc.
Location IconLondon

As a Senior Manager of Enterprise Customer Success at Workiva, you'll hold a critical leadership position shaping a high-performing team of Enterprise Customer Success Managers (ECSMs) in EMEA, while serving as a key leader for Workiva's Signat...Read More>>.

Posted: September 29th, 2026
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Customer Success Manager Customer Success · London / Hybrid · Full-time £50,000–£65,000 →

Company IconTrovix AI Ltd.
Location IconLondon

Customer Success Full-time London / Hybrid Customer Success Manager The Role Own client relationships post-sale, driving adoption, expansion and renewal across regulated industry accounts. You will work closely with a t...Read More>>.

Posted: September 29th, 2026
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Strategic Accounts Director - SaaS & Customer Success

Company IconMedius
Location IconLondon

Medius seeks an Account Director to establish deep partnerships with UK-based customers and align Medius solutions to their strategic objectives. You will drive adoption, retention, and revenue growth by building trust with stakeholders up to CxO...Read More>>.

Posted: October 3rd, 2026
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Associate Director - Customer Success Management (Banking)

Company IconHackajob Ltd
Location IconLondon

Hackajob Ltd is hiring a Associate Director - Customer Success Management (Banking) based in South West London, London, South East, UK.This is a Full time opportunity.hackajob is partnering directly with Moody...Read More>>.

Posted: October 3rd, 2026
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Enterprise Customer Success Lead — Growth & Renewals

Company IconArez
Location IconLondon

Arez, London-based, is seeking a customer success lead to manage a portfolio of UK enterprise accounts. This hybrid, full-time role collaborates with Support, Product and Sales to maximise adoption and value of our CAFM platform.You will ow...Read More>>.

Posted: October 3rd, 2026
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Customer Success Data & Renewal Operations Lead

Company IconCDW group
Location IconLondon

CDW is seeking a CS Operations Specialist to enable data-driven customer success at scale. You will consolidate data, build dashboards, maintain segmentation models, and support cadence across the CS portfolio.You will monitor EA consumptio...Read More>>.

Posted: October 3rd, 2026
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Senior Specialist, Account Management

Company IconCheckout Ltd
Location IconLondon

Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world ch...Read More>>.

Posted: October 4th, 2026
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Office-Based Customer Success & CRM Coordinator

Company IconCALBARRIE COMPLIANCE SERVICES LTD
Location IconCheltenham

Calbarrie Compliance Services Ltd in Cheltenham is seeking a Customer Service Representative to support customers and the sales team, maintain CRM records, follow up quotations and handle enquiries to build strong relationships.The role is...Read More>>.

Posted: September 5th, 2026
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Hybrid Customer Success Assistant — London EdTech Growth

Company IconMassolit
Location IconLondon

MASSOLIT is seeking a Customer Success Assistant to support the Sales and Customer Success teams from our South London office, with 2-3 days per week on-site. Role offers part and full-time permanent positions with £30,000 base salary plus an ann...Read More>>.

Posted: September 6th, 2026
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Senior Customer Success & Operations Lead

Company IconLeonardo UK Ltd
Location IconYeovil

Leonardo UK Ltd in Yeovil is seeking a Senior Customer Service Officer to act as the key interface between customers and Leonardo Helicopters. The role focuses on delivering effective operational and support solutions that meet customer needs whil...Read More>>.

Posted: October 3rd, 2026
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LegalTech Customer Success Specialist (Hybrid)

Company IconLEAP Legal Software, Inc.
Location IconNottingham

LEAP Legal Software, Inc. in Nottingham (Hybrid) is seeking a Customer Success Specialist to help new clients adopt LEAP software. You will guide onboarding, training, and post-implementation support to ensure clients gain maximum value from day o...Read More>>.

Posted: October 3rd, 2026
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AI PropTech Customer Success Specialist

Company IconHirecracker
Location IconLondon

Hirecracker in London is seeking a Customer Success Specialist to onboard early customers, drive adoption and growth of its AI-driven property-operations platform. You will partner with the CS Manager, Product and Engineering to deepen product usa...Read More>>.

Posted: October 3rd, 2026
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Customer Success Specialist (Legal Tech)

Company IconLEAP Legal Software, Inc.
Location IconNottingham

The RoleCustomer Success Specialist - LegalTechLocation: Nottingham (Hybrid) | Permanent | Full-TimeReady to transition from traditional legal practice into the fast-growing world of legal technology? This role could be the...Read More>>.

Posted: October 3rd, 2026
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Customer Success Coordinator — Data Protection

Company IconAssured Data Protection
Location IconLeeds

Assured Data Protection is seeking a Customer Success Coordinator to deliver a proactive, high-quality service from our Leeds hybrid office and remote teams. You will manage relationships, support renewals, and coordinate with sales and technical...Read More>>.

Posted: October 3rd, 2026
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Life Sciences Order & Customer Success Specialist

Company IconRadiometer
Location IconLittle Chalfont

Cytiva in the UK is seeking an Order Management Specialist to provide seamless service to customers and distributors. You will manage order entries, track shipments, and resolve issues to ensure on-time delivery, while maintaining strong partner r...Read More>>.

Posted: October 3rd, 2026
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Customer Success Engineer: Drive Adoption & Renewals (UK)

Company IconRMG Enterprise Solutions, Inc.
Location IconLuton

Korbyt, UK, is seeking a seasoned Customer Success Engineer to join our worldwide team. The CSE ensures clients realize value from the Korbyt platform, driving adoption, retention, and expansion within the customer base.You will work indepe...Read More>>.

Posted: October 4th, 2026
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Customer Success Coordinator Data Protection (Hybrid UK)

Company IconAssured-Data-Protection
Location IconLeeds

Assured Data Protection in the UK (Leeds hybrid) is seeking a Customer Success Coordinator to deliver an exceptional experience, manage renewals, and grow partnerships. You will be the primary contact for assigned accounts, coordinating service re...Read More>>.

Posted: October 4th, 2026
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