Technical Programme Manager – Safety & Security – Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Overview

In this role you lead complex technology change programmes to protect store colleagues and reduce loss. You will operate within a large, international TPM team, coordinating cross-functional work across UX/UI, Product and Engineering to deliver measurable impact. You’ll oversee in-store installations and end-to-end programme lifecycle, ensuring timely, high-quality delivery. Your work directly supports safer stores and better service for customers, shaping how Tesco answers incidents in-the-moment. This is a chance to influence safety and security at scale within a global retailer.

Pay / Benefits

• Annual bonus up to 20%
• Holiday 25 days + personal day
• Private medical insurance
• Maternity/adoption leave (26 weeks)
• Paternity leave (6 weeks)
• 24/7 virtual GP service

Responsibilities

• Drive and deliver programmes within remit under a lead TPM
• Define and implement a programme strategy aligned to Tesco practices
• Assess viability and readiness of programmes and stakeholders
• Develop and execute stakeholder engagement strategies
• Create persuasive communications and manage stakeholder materials
• Coordinate in-store installations and ensure smooth handover to BAU
• Represent end users and support teams throughout the programme lifecycle

Key requirements

• Proven track record delivering technology and/or infrastructure across multiple teams/geographies
• Ability to build credible relationships and influence senior management
• Strong project, stakeholder and programme management skills
• Strong vendor management and negotiating skills
• Exceptional reporting and financial forecasting for programmes
• Excellent communication and adaptability to changes
• Experience working with geographically diverse teams (programme, product, engineering, software development)

• Empathy
• Active listening
• Clear and confident written and verbal communication
• Delivering technology and/or infrastructure programmes across multiple teams/geographies
• Programme management and governance
• Vendor management and negotiations

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