What to Expect
CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage-domain dominance. The company’s products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.
CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com .
What You’ll Do
Design Operational Systems That Scale
Translate strategic priorities into operational reality, identifying gaps between strategy and execution before they impact customers.
Design and continuously improve scalable workflows across demonstrations, deliveries, customer onboarding, training, resource planning, approvals, and cross-functional handoffs.
Build repeatable operating models, playbooks, and templates that enable the Mission organization to scale while preserving flexibility where it matters.
Identify operational bottlenecks and remove execution friction to improve speed, quality, and predictability.
Turn Activity into Insight
Define the metrics that matter and establish the systems to measure, track, and report on operational performance.
Maintain high-quality data across dashboards and other business systems to enable informed decision-making.
Analyze operational trends, identify opportunities for improvement, risk mitigation and provide actionable recommendations to leadership.
Embed Across the Business
Partner closely with cross-functional teams to understand how work gets done and where it can be improved.
Establish operating rhythms, communication cadences, and decision-making processes that keep teams aligned and execution on track.
Drive accountability across teams without direct authority by building trust, creating clarity, and maintaining momentum.
Anticipate risks, surface dependencies early, and ensure the organization is prepared to execute at every stage of the customer lifecycle.
What Makes You a Great Fit
- You have a customer service mindset.
- You thrive in high-execution environments where ownership is expected and ambiguity is constant.
- You naturally gravitate toward solving operational problems and improving how teams work together.
- You can quickly become conversant in unfamiliar domains and earn credibility with technical and operational stakeholders.
- You balance structured thinking with pragmatism, knowing when to build process and when to move quickly.
- You build trust and influence teams through data, action and sound judgment rather than formal authority.
- You care as much about how work gets done as the outcome itself.
- You love a challenge.
What You’ll Bring
- 7+ years of experience in Business Development, Sales, Growth, Operations, Program Management, Project Management, Consulting, or a similarly high-execution environment.
- A proven ability to build trust across technical, operational, and customer-facing teams while driving alignment and execution without direct authority.
- Strong operational judgment with exceptional written and verbal communication skills, attention to detail, and the ability to simplify complex problems.
- A systems mindset-you naturally look for opportunities to improve processes, eliminate friction, and build scalable ways of working.
- Comfortable managing multiple priorities, rapidly context switching, and making sound decisions in fast-moving, ambiguous environments.
- Highly organized, self-directed, and accounta
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