Operations Manager II – Customer Experience & Team Growth

Company: Amazon Inc.
Apply for the Operations Manager II – Customer Experience & Team Growth
Location: City of Edinburgh
Job Description:

Amazon UK Services Ltd. is seeking an Operations Manager II to provide strategic and tactical leadership for approximately 240 associates with direct line management of around 12 Team Managers at our Edinburgh site.

You will define metrics, goals, and long-term strategy, while ensuring world-class customer experience and compliance with UK employment laws. The role emphasizes on-site leadership, Lean process improvements, and cross-functional collaboration.

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Posted: October 22nd, 2026