Property Manager

Overview

In this role, you will manage a high-end residential lettings portfolio from our Baker Street office, ensuring tenant satisfaction and regulatory compliance. You will work closely with landlords and tenants to maintain strong relationships and seamless tenancy operations. You’ll coordinate maintenance, oversee financials, and keep accurate records to support a premium service. This is an opportunity to contribute to a leading, client-centric firm with a collaborative culture in a dynamic real estate environment.

Pay / Benefits

• Competitive salary
• Dynamic working
• Full-time hours
• Permanent contract
• Head office at 55 Baker Street
• Professional development opportunities

Responsibilities

• Carry out pre-tenancy works to prepare properties for new tenants
• Address issues from check-in reports to ensure satisfaction and compliance
• Conduct property visits, document observations, and take action from findings
• Coordinate and oversee routine and reactive maintenance tasks
• Process and manage payment of invoices to contractors and suppliers
• Maintain CRM records of property details, landlord instructions, and tenancy clauses
• Complete end-of-tenancy procedures on the CRM
• Organise and archive files for compliance and retrieval
• Foster positive landlord-tenant relationships and facilitate effective communication
• Review check-out reports, negotiate deductions, and manage tenancy disputes
• Be responsible for TDS claims and update TDS records
• Ensure compliance through EICR remediation and PAT/Gas inspections
• Communicate obligations to relevant parties and ensure compliance

Key requirements

• Experience in property management or a related field
• Ability to handle maintenance tasks and coordinate with contractors and suppliers
• Self-motivated and able to work independently
• Willing to participate in team activities and support the wider team
• Excellent communication skills to foster positive relationships
• Strong organisational skills with keen attention to detail
• Strong negotiation and problem-solving skills
• Knowledge of accounts/bookkeeping, transparent management of expenditure on behalf of clients

• Excellent communication
• Strong negotiation
• Problem-solving
• CRM record keeping
• End-of-tenancy procedures
• TDS management

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