Client Account Manager — Drive Performance & Growth (On-site)

NSL – Part of Marston Holdings in Birmingham is seeking an experienced Client Account Manager to lead a large, complex operation for the Birmingham City Council. You will drive performance, manage budgets and develop a high-performing team to meet contractual KPIs and SLAs.

You will collaborate with the Account Director and internal teams, improve service delivery, control costs and deliver client excellence while maintaining strong relationships with stakeholders and ensuring compliance and

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