Overview
As Senior Manager for FCIO and Nominated Officer for VPL, you lead the financial crime intelligence program and the SAR regime, ensuring robust oversight of the cross-border money movement framework. You’ll guide the FCIO team, manage MI and reporting to MLRO and senior management, and partner with Compliance Technology on tooling and transformation. This role blends deep regulatory expertise with operational leadership to shape risk controls across a global payments business. Your work directly supports compliance, law enforcement collaboration, and the company’s safe, compliant growth. You will drive measurable improvements in detection, reporting quality, and control maturity.
Responsibilities
- Act as Nominated Officer for AML/CTF and POCA/Terrorism Act compliance, including review of internal SARs and external reporting where required
- Lead end-to-end FCIO operations: SAR intake, triage, investigation, decisioning, and external filings
- Oversee fraud notifications, external law enforcement requests, and RFIs from banks/partners
- Ensure decisions are documented, quality-checked, and retained per recordkeeping rules
- Produce and manage sanctions reporting to OFSI and related authorities
- Direct FCIO team performance, playbooks, cross-training, and succession planning
- Implement process improvements and explore agentic/GenAI-enabled efficiencies
- Lead thematic/trigger-based client/partner reviews and monitor emerging risks
- Collaborate with Compliance Technology to enhance FCIO tooling and transformation programs
- Own and improve MI framework (KRIs, dashboards) for MLRO oversight and governance
- Coordinate with MLRO and 2LoD/QA for risk reporting, governance, and board inputs
- Manage law enforcement liaison, due diligence questionnaires, and audits
- Provide advisory support to MLRO and design/deliver financial crime training
- Support transformation initiatives within the MLRO function
Key requirements
- Senior experience in second line of defence financial crime compliance in payments/banking/fintech
- Extensive knowledge of CDD, Transaction Monitoring, Sanctions, QA and External Reporting
- Proven ability to present financial crime data, MI, and KRIs to senior management
- Expertise in internal and external SAR regimes, DAML concepts, and tipping-off controls
- Experience leading compliance teams in high-throughput environments with AI tool usage
- Strong analysis of complex B2B/ payment chains, including crypto/virtual currencies
- Proven ability to write high-quality SAR narratives and defend decision logs
- Experience partnering with product/technology teams on new products/verticals
- Exposure to modern payments typologies (digital assets, mule activity, sanctions evasion)
- proactive leadership
- excellent written and verbal communication
- data-driven decision making
- Client Due Diligence
- Transaction Monitoring
- Sanctions compliance
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