Overview
We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher – and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
* This role is based in Southampton
As a Product Quality Manager looking after our Workwear category you will provide senior technical expertise across garment product development, ensuring products are safe, legal, fit for purpose, consistently sized and constructed, and deliver the required quality, performance, durability and value for customers. You are accountable for the technical development, approval and ongoing quality performance of Own Exclusive Brand (OEB) garment products within the workwear category.
- Operate as a senior garment technical expert for the category, providing clear and practical guidance to product, design, sourcing and supplier teams.
- Support implementation of the group quality strategy through active application of requirements in daily activities.
- Manage relationships with key stakeholders and influence decisions to achieve the right customer, quality and commercial outcome.
- Coach and support colleagues, sharing technical knowledge and consistent ways of working.
Product development, fit and technical standards
- Create, review and maintain clear technical specifications, measurement charts, construction details, bills of materials, risk assessments and product standards.
- Lead fit reviews and sample evaluations, providing accurate comments and resolving issues relating to pattern, grading, sizing, construction, workmanship, comfort and appearance.
- Ensure product development, approval and sealing requirements are clearly briefed, understood and completed in line with the critical path.
- Assess materials, trims and components for suitability, compatibility, performance, durability, care requirements and production viability.
- Work with global buying offices and where required suppliers to resolve technical issues and ensure fit and quality standards are reproducible in bulk production.
- Develop and approve product labelling, care information, packaging warnings and customer instructions where appropriate.
- Monitor returns and post-sale performance with the Performance Feedback Analyst.
- Lead post-launch reviews and identify recurring quality or failure trends.
- Drive root-cause analysis and corrective action with suppliers and internal teams.
- Support safety, regulatory, withdrawal and recall investigations when required.
- Embed lessons learned into future specifications and sourcing decisions.
Post-sale product performance
- Monitor returns and post-sale performance with the Performance Feedback Analyst.
- Lead post-launch reviews and identify recurring quality or failure trends.
- Drive root-cause analysis and corrective action with suppliers and internal teams.
- Support safety, regulatory, withdrawal and recall investigations when required.
- Embed lessons learned into future specifications and sourcing decisions.
Qualifications
- Significant experience in garment technology, Workwear product development, technical quality or a related role within retail, brand, manufacturing or supply chain environments.
- Strong knowledge of garment construction, pattern cutting, grading, fit, sizing and manufacturing methods across relevant product types.
- Experience creating and reviewing technical packs, measurement specifications, construction standards, risk assessments and product approval documentation.
- Good knowledge of fabrics, fibres, trims, components, finishing processes, care requirements and common garment failure modes.
- Practical understanding of garment performance testing, product safety, labelling and applicable UK and EU compliance requirements.
- Good understanding of supplier quality management, production controls and bulk manufacturing processes.
- Strong analytical and problem‑solving skills, including root cause analysis and implementation of effective corrective actions.
- Ability to manage priorities and make sound technical decisions while working to a product development critical path.
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating – whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.
We value the perspectives new team members bring and encourage you to apply – even if youdon’tmeet 100% of the requirements.
What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Diversity & Inclusion
Our customers come from all walks of life- and so do we.We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Our Behaviours
At Kingfisher, being all-in means contributing fully to our ambitions, supporting one another, and helping create a culture where we succeed together.
Continuously curious. Listen to understand. Always improving.
We are brave
Aim high. Act with courage. Move with pace.
We win together
Lead with customer. Commit to deliver. Help each other win.
Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.
Training & Development
There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.
Resources and tools to help you grow
Improving without instruments to help you learn is near impossible. That’s why we make sure you have everything at your fingertips to find exactly what you need to keep growing.
Initiatives that measure development
With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.
Find your path
The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.
Sharing is caring
We aren’t selfish here at Kingfisher. Whatever your level of experience, you’ll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.
Reach for the stars
So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.
Why Kingfisher
We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?
Private Health Care
Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).
Kingfisher Pension Scheme
Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company.
25 Days’ Holiday
25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).
Staff Discount
20% discount at B&Q and Screwfix. Eligible after 3 months service.
Kingfisher Share Incentive Plan (SIP)
Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.
Life Assurance
x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member.
Bonus
Competitive bonus scheme that aligns to work level of role.
Kingfisher Share Save
Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.
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