Front Desk Guest Experience Lead (Free Nights & Meals)

Accor’s Novotel Edinburgh Centre is seeking a friendly front-of-house host to warmly welcome guests and place their wellbeing at the heart of every stay.

Deliver quality service at check-in/out, respond promptly to requests, ensure charges are posted accurately, handle calls, and promote hotel facilities to maximise sales.

Fluency in English and familiarity with OPERA Cloud are valued. We offer benefits including discounts, free nights, meals, uniform, pension and ongoing development.

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