TechHub Support Analyst: Frontline ICT Expert

Company: Ofcom
Apply for the TechHub Support Analyst: Frontline ICT Expert
Location: Warrington
Job Description:

Ofcom is seeking a TechHub Support Analyst to deliver frontline ICT support across Microsoft 365 tools, hardware, and AV systems for over 2,000 colleagues. You will diagnose incidents, fulfill requests, and contribute to service improvement.

The role covers UK offices, requires strong communication, ITIL/process knowledge, and the ability to work with outside vendors and internal teams to maintain high service levels.

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Posted: October 24th, 2026