Company: Pearson
Location: Manchester
Job Description:
Pearson is seeking a proactive Service Management Specialist to join Assessment & Qualifications Delivery in the United Kingdom. Hybrid role based in Manchester or Rotherham, collaborating with technical teams, suppliers and stakeholders to maintain reliable, secure, and high-quality services for a major government contract.
You will manage incidents, monitor service performance, produce reports and drive continuous improvement, while aligning with ITIL practices and information security
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Posted: October 25th, 2026