Field-Based Smart Metering Technician (Customer Service)

Thames Water, the UK’s largest water and wastewater company, is seeking a Customer Service Technician for the Smart Water Metering team. This field-based role involves investigating meter issues, installing and replacing meters, and helping customers understand and manage their water usage.

You’ll work with customers, delivery partners and the Metering Operations Centre to improve service performance, uphold quality standards and support environmental commitments through smarter water use and

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