Softcat is seeking a Head of Service Operations to lead the Unified Service Desk and to build the Service Operations team from a standing start. You will own the operational control model for live services and drive end-to-end incident, change and...Read More>>.

Sanderson Government & Defence in London is seeking a Service Desk Operations Manager to lead a high-performing IT service desk in a secure defence environment, onsite five days a week. You will own service delivery, escalations, and performance r...Read More>>.

DXC Technology in London is seeking a Service Desk Ops Manager to lead and manage the ITSM service desk, ensuring high-quality IT support and ITIL-aligned practices. The role requires accountability to senior leadership and client stakeholders, wi...Read More>>.

CTM UK/EU is seeking an IT Service Manager to lead the customer service lifecycle and ensure high-quality IT services across the London region. The role combines people leadership with hands-on ITIL-aligned service delivery in a hybrid office sett...Read More>>.

HelloKindred in the United Kingdom seeks a Service Desk Architect to lead the design and transformation of Service Desk and End User Support across a complex, multi-supplier banking environment. You will define operating models, governance, and da...Read More>>.

HelloKindred is seeking a Service Desk Architect to lead the design and transformation of End User Support in a hybrid environment. You will define operating models, governance, data flows, and supplier frameworks across multiple teams and banks t...Read More>>.

Job Title: 1st Line IT Service Desk AnalystSalary: £28,000 to £32,000 baseLocation: Chester, UK (Hybrid, 3 days onsite)Work Type: 1 Year Fixed Term Contract...Read More>>.

Bloomberg L.P. in London is seeking a London-based Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, service delivery and escalations while ensuring a high-quality employee experience....Read More>>.

Smurfit Westrock in Liverpool is seeking a Service Desk Manager to lead the UK Service Desk function, ensuring reliable, customer-focused IT services while driving continuous improvement across service operations.You will partner with techn...Read More>>.

VIQU IT partnered with a leading financial services organisation to hire a Service Desk & Support Manager in London. The role focuses on transforming an established service desk, shaping a data-led approach, and developing the team with strong coa...Read More>>.

ExamWorks Investigation Services Limited is seeking an IT Service Desk Manager to lead the 1st Line IT Support for over 850 users. This on-site role in Bolton requires strong leadership and service excellence.You will drive incident managem...Read More>>.

Clearwater People Solutions Ltd is recruiting on behalf of a client for a Global Service Desk Manager to lead the global Service Desk function. The role is hybrid, with three days onsite in Birmingham and two days remote.The successful cand...Read More>>.

Ofgem is seeking an experienced Service Desk Manager to lead a high-performing IT service desk across the organisation. The role focuses on delivering first- and second-line support, aligning services to business needs, and driving continual servi...Read More>>.

Ofgem is seeking a Service Desk Manager in London to lead first- and second-line IT support, guiding a team that supports end users, applications, devices and on-site technology, ensuring high-quality service delivery aligned to business needs....Read More>>.

Service Desk Manager / Operations Lead (MSP)We’re working with a growing Managed Service Provider looking to appoint an experienced Operations Manager to lead and develop its service delivery operation.This is a broad...Read More>>.

Oliver Bonas Limited is seeking an IT Service Desk Manager to lead the Service Desk, coordinate IT support across stores and offices, and drive efficient rollouts for new store openings.You will oversee 365 administration, security protocol...Read More>>.

Bloomberg in London is seeking a Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistently high-quality employee experie...Read More>>.

The Ellison Institute of Technology Oxford is seeking a proactive IT Service Desk Manager to lead and continually improve the IT Service Desk, delivering a responsive, professional, high‑quality support experience for a fast‑moving research en...Read More>>.

Nomad Digital is seeking a Regional Team Lead to manage a regional Service Desk, ensuring stability, reliability and customer satisfaction for our flagship networking solutions. You will lead Service Desk Engineers and drive incident resolution wi...Read More>>.

Location London About The Job Job summary Across government, effective IT service management is critical to delivering reliable, secure and user-focused digital services. A high-performing service desk ensures that co...Read More>>.

ABM in London is seeking a Service Desk Manager to lead the Technical Services Service Desk across multiple client contracts. You will drive performance, coach leaders and ensure high-quality customer service, incident and work-order management, a...Read More>>.

The Ellison Institute of Technology (EIT) seeks an experienced IT Service Desk Manager to lead Oxford's IT service desk and drive continual improvement in user support and service delivery.Reporting to the Head of IT Services, you will own...Read More>>.

Zenzero Solutions Ltd is seeking a Service Desk Manager to lead the service desk team and ensure a consistently excellent customer experience. You will manage performance against KPIs and SLAs while driving improvements across ticket handling, inc...Read More>>.

Ofgem is seeking a Service Desk Manager to lead first- and second-line IT support across the organisation. You will manage a team delivering end-user, applications and devices support, ensuring high-quality service delivery aligned to business nee...Read More>>.

Team Leader - IT Service Desk Location London Business Area Engineering and CTO Ref # 10054201 Description & Requirements The Role We’re looking for a London based Team L...Read More>>.

ARO is seeking a Service Desk Manager (Hybrid, Cardiff) to lead 1st and 2nd line teams within the CCIT unit. You will drive service excellence, manage SLAs, and foster a high-performing support culture across multi-customer environments.You...Read More>>.

Beggars is seeking an experienced IT Support Lead to own IT support delivery across the business from our London office. You will lead the service desk, manage two IT engineers, and ensure onboarding, offboarding, device management, and user suppo...Read More>>.

Rotork is seeking a Lead Service Desk Analyst to guide a high-performing IT support team across a global organisation. You will act as the senior UK-based escalation point, combining hands-on technical expertise with strong leadership to ensure be...Read More>>.

Global Resourcing is recruiting an experienced IT Support Manager for a not-for-profit in London. You will lead the technology support service, ensuring users have reliable, accessible and well-supported technology.This hands-on service lea...Read More>>.

Job Title: Service Desk Manager (Internal Applications Only) Location: Cardiff (Hybrid) Contract type: Permanent #LI-Hybrid About the role This position sits within the Service Desk fu...Read More>>.

Opencast is a growing tech consultancy focused on user-centred solutions for government and business. We seek an experienced IT Service Delivery Manager to lead the service desk, maintain ITIL-aligned processes and support the ISO 20000-1 framewor...Read More>>.

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support acros...Read More>>.

University of Hull is seeking a fixed-term Service Desk professional to provide 1st and 2nd line IT, Estates and Facilities support across campus and satellite sites. You will engage with staff, students and authorised visitors, resolving incident...Read More>>.

Royal Devon University Healthcare NHS Foundation Trust is seeking an IT Service Desk Operator – Level 1 in Exeter for a 6-month, on-site role. Restore IT assistance with NHS staff, after a 1-month training period you’ll work independently and...Read More>>.

AWD online is seeking an IT Support Engineer / Service Desk Analyst to join an on-site team in Barnsley, providing practical workplace IT support across offices and locations. You will handle a mix of remote and desk-side support, device and asset...Read More>>.

IT Service Desk Engineer – Tier 2 Hybrid/Tunbridge Wells | Unlimited Holiday | Solve complex issues. Deliver better support. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providin...Read More>>.

Yusen Logistics is seeking an IT Service Desk Team Leader to guide day-to-day IT support operations, develop the Service Desk team and maintain incident resolution aligned with business priorities. The role focuses on customer experience across th...Read More>>.

Southern Water is seeking a Service Desk Team Lead to drive a high-quality support service for thousands of users across the organisation. You will lead a team of Service Desk Analysts, coordinating incidents, requests and major incidents with a s...Read More>>.

Sheffield City Council is seeking a motivated Service Desk Analyst to join the ICT & Digital Innovation team in Sheffield. You will be the first point of contact for IT support, resolving incidents and service requests and assisting colleagues to...Read More>>.

NHS Professionals is recruiting a Band 4 IT Engineer – Service Desk in Coventry. This 22.5 hour per week role requires a flexible rota, regular site visits during training and a 60% onsite hybrid pattern thereafter.You will act as the pri...Read More>>.

Advania Group in Milton Keynes is seeking a Service Desk Engineer to join the 2nd line team. You will provide software, hardware and network support to multiple customers and help drive swift resolutions.The role offers a clear progression...Read More>>.

Simmons & Simmons is seeking an IT Support Analyst to join our IT Service Desk in Bristol. You will provide first line IT support to system users, logging and resolving incidents and requests using Service Now, with a focus on first-time resolutio...Read More>>.

Come and join the Littlefish team! We’re Hiring: Service Desk Engineer (French & German Language Required) Work location: Remote Salary: Up to £29,625 Here at Littlefish, we look for people who can make areal...Read More>>.

Vistry Group plc is seeking a Service Desk Analyst to join Vistry Services at the Cheltenham office. You will provide outstanding customer service by resolving incidents on first call using 1st and 2nd line support knowledge, with escalation to th...Read More>>.

Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality.The role covers onbo...Read More>>.

Adams Morey Bournemouth is looking for a friendly, organised and customer-focused Service Receptionist / Administrator to join our busy service department. As one of the first points of contact for our customers, you'll provide administrative supp...Read More>>.

IT Service Desk Analyst cloned on 29-07-26 08:32:06 Job Type: Permanent Job Sector: IT Region: Yorkshire Location: Doncaster Salary Description: Competitive salary based on skills and experience Posted: 29/07/2026 Recruiter: DFS Job Re...Read More>>.

NHS Professionals is recruiting a Front of House Administrator at Princess Alexandra Hospital, Harlow. This on-site role involves greeting patients and visitors, directing them to the right departments and handling mail and records with care....Read More>>.