Vice President, Middle Office

Overview

In this role, you will manage relationships with large external clients and deliver top-tier service within a complex operations environment. You will develop OMS expertise (Aladdin / Bloomberg) and drive process improvements to boost operational efficiency. You’ll work with cross-functional teams to resolve issues and contribute to strategic initiatives, while guiding junior staff and maintaining strong stakeholder relationships. This is a hands-on, impact-driven role at a leading global financial services firm.

Pay / Benefits

• competitive compensation
• flexible global resources and tools
• health and wellbeing programs
• generous paid leaves
• paid volunteer time
• pay-for-performance philosophy

Responsibilities

• Manage and resolve issues for large, complex clients while upholding service standards and regulatory requirements
• Develop subject-matter expertise in the client OMS (Aladdin / Bloomberg)
• Support implementation of process improvements to enhance efficiency using data-driven insights
• Collaborate with cross-functional teams to deliver effective solutions to client problems
• Contribute to strategic initiatives aligned with the business goals
• Mentor and develop junior staff to maximise contributions and teamwork
• Build and maintain strong relationships with clients, front/middle/back office, counterparties and vendors
• Support the organization’s overarching goals through day-to-day operational excellence

Key requirements

• Experience with large, complex clients and resolution of critical issues
• Operational exposure to diverse fund types and asset classes (equities, fixed income, derivatives, real assets)
• Operations or Middle Office experience
• Strong problem-solving, judgement, and analytical skills
• Ability to lead and guide less experienced teammates
• Proven track record in driving process improvement and efficiency initiatives
• Excellent communication and cross-group collaboration skills
• Team player with ability to take ownership and initiative
• Experience with OMS is advantageous but not essential

• strong communication
• collaboration
• leadership
• OMS experience (Aladdin, Bloomberg)
• data-driven decision making
• regulatory compliance awareness

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