Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Hireful is partnering with a housing charity to recruit a Complaints Resolution Partner in Peterborough. This role focuses on customer‑centred handling of stage 1 and 2 complaints within a regulated environment, ensuring timely, fair outcomes an...Read More>>.

Hello. We're Teya.Teya was founded on a simple belief: local businesses deserve better.They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities mo...Read More>>.

Rooftop Housing Group is seeking a Complaints Liaison Officer in Evesham, with travel to other sites as required. You will be the first contact for complaints, ensuring thorough investigations, fair resolutions, and service improvements.The...Read More>>.

Location: Evesham, with travel to other sites, schemes or offices as requiredSalary: £30,266 per annum Make a Difference Through Excellent Customer Resolution Are you a proactive problem-solver with excellent administrativ...Read More>>.

Caledonia Housing Association is recruiting a Complaints and Quality Officer to drive high-quality, customer-focused services across our housing group. This fixed-term role supports robust complaints handling and quality assurance aligned with our...Read More>>.

Are you passionate about improving services and ensuring residents' voices are heard? We have an exciting opportunity to join Staffordshire County Council's Customer Feedback & Complaints Service in one of two newly established posts designed t...Read More>>.

Job Description Senior Complaints Co-Ordinator - Ref: EE09526 Grade: G7 (£36,581 - £39,481 per annum) Location: Civic Centre Zone 3F, Walsall, WS1 1DQ Contract Type: Permanent Working Pattern: Full-time, 3...Read More>>.

Staffordshire County Council is seeking two Complaints Investigating Officers to lead independent investigations into complex Stage 2 statutory and corporate complaints. You will gather evidence from diverse sources, review policies, and interview...Read More>>.

We are currently looking for experienced Complaints Resolution Officers to join a social housing service on an initial 6-month temporary contract. The role will focus on investigating and resolving Stage 1 and Stage 2 housing complaints, mana...Read More>>.

Complaints Resolution OfficerTemporary, Full Time - 6 Months£28 - £30 per hour (Umbrella)Location: BasildonWe are supporting to recruit three Complaints Resolution Officers on a full-time, 6-month temporary basis...Read More>>.

Basildon Borough Council is seeking three Complaints Resolution Officers to join a Basildon-based team on a full-time, temporary basis. The roles require onsite presence (minimum 3 days a week) with travel around the borough and a valid vehicle....Read More>>.

Complaints Resolution Officer - Basildon Borough Council Basildon Borough Council Temporary, Full Time £25.00 - £28.00 ph (umbrella) Location: Basildon Closing Date: 4th October 2026 Essex County Coun...Read More>>.

Complaints and Enquiries Officer East London | Hybrid - 1 day in office, 4 days remoteRate: £32.83 per hour UmbrellaInitial Contract Length: 3 monthsWorking Hours: 36 hours per weekIR35 Status: Inside IR35...Read More>>.

Activate Group Limited is seeking a Complaints & Improvement Specialist to join its Customer Experience team in Halifax with hybrid working. You will resolve complaints, conduct root-cause analyses, and drive service improvements across stakeholde...Read More>>.

Kroo Bank in Manchester is seeking a Complaints Specialist to own the investigation and resolution of customer complaints, ensuring timely and fair outcomes while supporting vulnerable customers. You will collaborate with the Customer Operations t...Read More>>.

Complaints Resolution Officer - 6 Month FTCChime HousingSalary: £36,993 (pro rata)The VacancyJoining our Complaint Resolution Team, you'll play a vital role in ensuring our customers receive a fair, professional...Read More>>.

Carrington Blake Recruitment is partnering with a UK local authority to appoint a Housing Complaints Officer. This role handles Stage 1 housing complaints, ensuring thorough investigations, sensitive handling and timely resolutions.You will...Read More>>.

East Sussex County Council’s Customer Relations Team seeks a Senior Complaints Officer to lead on complex complaints, support the Customer Relations Manager, and act as a subject matter expert on Children’s Services complaints.Based at...Read More>>.

Tribunal, Mediation and Complaints Officer – SENDHybrid Working | Mainly Home-BasedWe are seeking an experienced and highly motivated Tribunal, Mediation and Complaints Officer to join a busy SEND Service.Thi...Read More>>.

Car Finance 247 Limited in Greater Manchester is seeking a Case Handler to own customer complaints from initial review to final resolution. You will speak with customers and dealers, investigate cases, and collaborate with teams to reach fair and...Read More>>.

Arbuthnot Latham is looking for a Senior Complaints Officer to join their centralized complaints team in Greater London. The role involves investigating and resolving client complaints, ensuring adherence to regulatory standards and delivering fir...Read More>>.

Onecom Ltd. is seeking a Customer Resolutions Team Manager to lead our Complaints and Quality Control functions, shaping how we handle complaints and translate customer feedback into action. You’ll coach a multi-disciplined team, influence senio...Read More>>.

Complaints Resolution Officer - Basildon Borough Council Basildon Borough Council Temporary,Full Time £28.00 - £30.00 ph (umbrella) Location:Basildon Closing Date: 4th October 2026 Essex County Co...Read More>>.

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Complaint Resolution Officer Hybrid - Milton Keynes, Rushden or Boston £35,224 per year Permanent, Full-Time Join Amplius as a Complaint Resolution Officer, where you'll investigate complain...Read More>>.

Adecco are recruiting on behalf of a local authority for a Building Control Complaint Resolution Officer to join their Building Control & Surveying Services team. Perceval House, Ealing £23.05 per hour PAYE / £30.09 per hour Umbrel...Read More>>.

Llais – The Citizen Voice Body for Health and Social Care Wales, operating as Llais, is recruiting an Advocacy Support Officer for Bangor. This fixed-term, hybrid role offers 37.5 hours per week with a Band 4 salary of £28,819.00 to £31,626.00...Read More>>.

Complaints Resolution Officer - Housing Location: Hertfordshire (Hybrid Working) Rate: £222 per day (Umbrella) Contract: 2 months initially, with potential for extension Working Pattern: 2 days per week in the office...Read More>>.

MAXIMUS is a global organisation delivering health and employment services in the UK with around 5,000 staff. The Case Officer role involves handling customer enquiries and complaints from start to finish in a hands-on, client-focused administrati...Read More>>.

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has...Read More>>.

Complaints, Compliance & Data Protection Officer – SolicitorsHousing Disrepair Experience Essential | Personal Injury Experience DesirableWe are looking for an experienced Complaints, Compliance & Data Protection Officer to join...Read More>>.

Job Description Our Customer Services team play a key role in delivering a positive experience for our residents. From resolving enquiries to managing complaints, the team is committed to providing a responsive, fair, and customer-focused...Read More>>.

Ready to make a difference? Help us transform repairs and complaint handling for our residents. This is an exciting opportunity to join a newly established Technical Complaints Resolution Team within PA’s busy Assets Directorate. T...Read More>>.

Based in Cowley, the Repairs Complaints & Legal Officer post supports Hillingdon Council’s Residents Services team in delivering an effective maintenance service. This temporary assignment, paying between £21.41 and £27.85 hourly, involves man...Read More>>.