Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Randstad Technologies Recruitment in Newcastle upon Tyne is seeking a Regulatory Supervisor to lead and develop a dedicated team of Regulatory Agents focused on Customer Outcome Testing.The role emphasizes coaching, performance management,...Read More>>.

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Why Join Us? Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate. You will join a multi-award-winning company, with over 800 talented people committed to deliver...Read More>>.

Technical Complaints Resolution Officer - Surrey or LeicesterJob Reference:NLD-002520Salary:37,154 increasing to 38,734 post probationEmployment Type:PermanentReady to make a difference? Help us transform repairs and c...Read More>>.

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Greenwich, United Kingdom | Posted on 18/08/2026 Job Description 2 months contract with a local authority Summary This is a 2-month contract position with a local authority, offering a pay rate of £24.28...Read More>>.

Customer Service Contact Centre – Complaints AdvisorGot a calm head and a knack for turning unhappy customers into satisfied ones?We are looking for a dedicated Complaints Advisor to join our contact centre team with...Read More>>.

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.You will ha...Read More>>.

Exciting news from us at Daisy: we're re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we're taking the next step in our journey by announcing our new brand! As O2 Business, we believe in...Read More>>.

O2 Business is seeking a Customer Complaints Advisor to join a collaborative team focused on customer excellence. You will play a key role in resolving complaints, maintaining professional communication, and developing your skills in problem-solvi...Read More>>.

Join us as Complaint Operations and Oversight Officer Make your mark American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of prope...Read More>>.

Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.You will prov...Read More>>.

Loughborough, United Kingdom | Posted on 01/10/2026At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about tra...Read More>>.

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and m...Read More>>.

Complaints Investigation Officer needed in Loughborough This is a temporary role and the rate is £18.96ph PAYE The reference number is: OR117325 The successful candidate will collate and present customer feedback and customer...Read More>>.

A-Team Recruitment in Ipswich is seeking a Customer Appeals & Complaints Advisor to join our long-standing client. You will review appeals, handle complaints from start to finish, and maintain detailed records to support decisions.The role...Read More>>.

Customer Appeals & Complaints Advisor required for our Ipswich town-based long-standing client. This Customer Appeals & Complaints Advisor position is a fantastic role for someone who thrives on digging into the details to make the right decision...Read More>>.

We are seeking torecruit a part-time Complaints Investigation Officer (18.75 hours per week).The idealcandidate will possess relevant experience and demonstrate the ability tocollaborate effectively with a variety of people in order to cond...Read More>>.

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool Job Reference liverpoolcitycouncil/TP/45969/2263 Number of Positions: 1 Contract Type: Permanent...Read More>>.

Step into an exciting permanent opportunity with a well-established social landlord based in Edgbaston, Birmingham, where you’ll play a key role in strengthening the Customer Resolution service, improving tenant outcomes and turning compl...Read More>>.

Niyaa People is recruiting for a permanent Customer Resolution Manager in Edgbaston, Birmingham. You will lead the Customer Resolution team, drive compliant housing Ombudsman processes and deliver swift, fair outcomes for tenants.You’ll c...Read More>>.

Herefordshire Council is seeking a motivated Complaints Officer to join our Governance and Law Team. You will manage complaints, information requests, and customer feedback, ensuring timely, fair responses and opportunities for service improvement...Read More>>.

Royal Surrey NHS Foundation Trust is seeking a Complaints & PALS Officer to join a friendly, fast-paced department. You will handle formal complaints and PALS contacts, ensuring alignment with Trust policy, and contribute to improving patient expe...Read More>>.

Complaint Resolution Officer Hybrid - Milton Keynes, Rushden or Boston £35,224 per year Permanent, Full-Time Join Amplius as a Complaint Resolution Officer, where you'll investigate complain...Read More>>.

Wmjobs is recruiting a Customer Feedback Coordinator to join the ACE Directorate, overseeing the overview and monitoring of customer feedback to meet our customers' expectations.The successful candidate will be proactive, highly motivated a...Read More>>.

ACE Directorate is seeking a Customer Feedback Coordinator to oversee the overview and monitoring of customer feedback within the organisation to ensure it meets our customer’s expectations. The successful candidate will be proactive, highly mot...Read More>>.

Customer Service Advisor – Complaints | Royal Mail Pertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth! Job Details Job Title: Customer Servi...Read More>>.

Complaints Quality and Improvement Officer London Bridge, Park Street Office (2 days in office, 3 days remote working)Up to £44,500 Hyde is looking for a Complaints Quality and Improvement Officer to join our cu...Read More>>.

Step into an exciting permanent opportunity with a well-established social landlord based in Edgbaston, Birmingham, where you'll play a key role in strengthening the Customer Resolution service, improving tenant outcomes and turning complaints int...Read More>>.

Adecco are recruiting on behalf of a local authority for a Building Control Complaint Resolution Officer to join their Building Control & Surveying Services team. Perceval House, Ealing £23.05 per hour PAYE / £30.09 per hour Umbrel...Read More>>.

Llais – The Citizen Voice Body for Health and Social Care Wales, operating as Llais, is recruiting an Advocacy Support Officer for Bangor. This fixed-term, hybrid role offers 37.5 hours per week with a Band 4 salary of £28,819.00 to £31,626.00...Read More>>.

Herefordshire Council is seeking a dedicated Complaints Officer to join the Governance and Law Team in Hereford. You will be the primary contact for complaints and information requests, recording feedback in the CRM, and guiding responses across c...Read More>>.

Pertemps Milton Keynes is recruiting for a Customer Care & Complaints Administrator in High Wycombe. This office-based role handles initial complaint intake, investigation coordination with production, warehouse and sales, and resolutions includin...Read More>>.

East Riding of Yorkshire Council is seeking a Customer Relations Officer to support the handling of complaints across adult and children's social care and SEND. You will be the first point of contact, listening carefully, gathering information, cl...Read More>>.

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for thi...Read More>>.

Focus Resourcing Limited in Brentwood is seeking a Customer Service, Complaints Handler on a temp-to-perm basis. Hours: Monday to Friday, 8.00am – 5.00pm, salary £26,436 – £28,000 per year. A car driver is essential due to the office locatio...Read More>>.

Residential Management Group (RMG) is seeking an experienced Complaints Team Manager to lead a high-quality service across our diverse property portfolio, shaping strategy and ensuring fair outcomes for customers and residents.You'll overse...Read More>>.

Complaints Resolution Officer - Housing Location: Hertfordshire (Hybrid Working) Rate: £222 per day (Umbrella) Contract: 2 months initially, with potential for extension Working Pattern: 2 days per week in the office...Read More>>.

About UsAngard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer s...Read More>>.

MAXIMUS is a global organisation delivering health and employment services in the UK with around 5,000 staff. The Case Officer role involves handling customer enquiries and complaints from start to finish in a hands-on, client-focused administrati...Read More>>.

CHERY UK is seeking a dedicated professional to manage the full lifecycle of customer complaints, drive root-cause analysis and close-loop resolution. The role requires coordination with internal departments and authorised dealers to ensure timely...Read More>>.

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has...Read More>>.

NatWest Boxed Limited is seeking a Complaints Analyst to own and resolve customer complaints across the organisation. You will liaise with customers to understand issues and conduct thorough investigations, delivering fair outcomes within timescal...Read More>>.

NatWest Boxed is seeking a Complaints Analyst to own customer complaints across the business. You will liaise with customers to understand issues, conduct thorough investigations and respond within timescales, delivering fair outcomes with sensiti...Read More>>.

Complaints, Compliance & Data Protection Officer – SolicitorsHousing Disrepair Experience Essential | Personal Injury Experience DesirableWe are looking for an experienced Complaints, Compliance & Data Protection Officer to join...Read More>>.