Quality & Complaints Officer

Company IconXpert Recruitment Solutions Limited
Location IconWest Midlands

Quality & Complaints Officer Full-time – 12 months fixed term Staffordshire £28,000 per annum with annual company performance bonus Quality matters. Complaints...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Manager

Company IconTeya Solutions
Location IconLondon

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Posted: October 1st, 2026
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Complaints Officer

Company IconGuinness Partnership
Location IconOldham

ABOUT USThe Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provi...Read More>>.

Posted: October 15th, 2026
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Complaints Officer

Company IconHoneycomb Jobs Limited
Location IconBelfast

Honeycomb is delighted to be working with a leading public body to recruit a Consumer Protection Officer on a temporary basis until the end of December 2026.This is an excellent opportunity for an experienced com...Read More>>.

Posted: October 13th, 2026
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Resident Experience & Complaints Officer

Company IconMears Group PLC
Location IconLondon

Mears Group is hiring a Complaints Officer to join the team working with Octavia Housing Association to provide front-facing support for all complaints. Location is West London, with a full-time permanent contract. You will deliver high-quality se...Read More>>.

Posted: September 21st, 2026
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Complaints Officer

Company IconVivid Resourcing Ltd
Location Icon

About the RoleWe are currently recruiting for an experienced Housing Complaints Officer to support a busy housing service in delivering a high-quality complaints handling function. This is an excellent opportunity for a customer-focused p...Read More>>.

Posted: October 5th, 2026
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Complaints Officer

Company IconTate
Location Icon

Complaints Handler £18.96 per hour Monday - Friday - Full Time Based in Brislington, Bristol - hybrid working Temprary - end of Jan 2027 Tate are working with a local authority in their search for a proactive an...Read More>>.

Posted: October 5th, 2026
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Patient Support and Complaints Officer

Company IconRoyal United Hospitals Bath NHS Foundation Trust
Location IconBath

Main area Corporate Nursing Grade Band 4 Contract 12 months (Fixed term) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 427-8296889 Employer Royal United Hospitals Bath NHS Foundation Trust Employer type NHS Site Royal Uni...Read More>>.

Posted: October 7th, 2026
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Patient Experience & Complaints Officer

Company IconRoyal United Hospitals Bath NHS Foundation Trust
Location IconBath

Royal United Hospitals Bath NHS Foundation Trust in Bath is seeking a Patient Support and Complaints Officer (Band 4) for a 12-month fixed-term contract, 37.5 hours per week. Salary £28,392 - £31,157 per annum, pro rata, with yearly pay.Y...Read More>>.

Posted: October 7th, 2026
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Patient Experience & Complaints Officer

Company IconTransformation Unit
Location IconSefton

Main area Administration Grade NHS AfC: Band 4 Contract Permanent Hours Part time - 30 hours per week (Mon - Fri (Core Office Hours)) Job ref 409-8232347Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site...Read More>>.

Posted: October 9th, 2026
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Patient Experience & Complaints Officer (PALS)

Company IconTransformation Unit
Location IconSefton

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a Patient Experience & Complaints Officer (Band 4) to join the Quality and Risk team. Based primarily at Whiston Hospital, the role involves guiding patients and their families, re...Read More>>.

Posted: October 9th, 2026
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Patient Experience & Complaints Officer

Company IconMerseywestlancs
Location IconSefton

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, y...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Specialist

Company IconGatehouse Bank plc
Location IconMilton Keynes

Gatehouse Bank plc in Milton Keynes is seeking a Customer Complaints Advisor to manage day-to-day handling of customer complaints, ensuring timely, compliant responses and adherence to SLAs.You will build relationships, liaise with the Fina...Read More>>.

Posted: October 9th, 2026
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Complaints Officer

Company IconHoople Ltd
Location IconHereford

About The Role Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Location: Hereford Closing date: 15/10/20...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Adviser - 6 Months FTC

Company IconGatehouse Bank plc
Location IconMilton Keynes

Location: Milton Keynes Job Summary The purpose of this role is to be responsible for the day-to-day handling of Customer Complaints, ensuring any complaints received by the business are handled efficiently and within...Read More>>.

Posted: October 9th, 2026
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Consumer Protection & Complaints Officer

Company IconHoneycomb Jobs Ltd
Location IconNorthern Ireland

Honeycomb Jobs Ltd. is recruiting a Consumer Protection Officer on a temporary basis until the end of December 2026 for a busy consumer protection team in Belfast.The role involves handling and resolving complaints, liaising with internal t...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconHoneycomb Jobs Ltd
Location IconNorthern Ireland

Honeycomb is delighted to be working with a leading public body to recruit a Consumer Protection Officer on a temporary basis until the end of December 2026. This is an excellent opportunity for an experienced complaints professional...Read More>>.

Posted: October 11th, 2026
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Interim Complaints Officer – Local Government

Company IconVivid Resourcing Ltd
Location IconGuildford

Vivid Resourcing Ltd. is seeking an experienced Complaints Officer for an interim role with a local authority in Surrey, handling customer complaints under the corporate procedures. You will coordinate investigations, gather evidence and draft bal...Read More>>.

Posted: October 11th, 2026
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Customer Complaints & Resolution Specialist

Company IconChangeworknow is part of the Access Group
Location IconPeterborough

Accent Group is seeking a Customer Complaints Advisor in Peterborough. The role is permanent, 35 hours per week, Monday–Friday between 8am and 6pm, with a spot salary of £26,505 per annum for fully meeting the requirements.You will be th...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer – 4-Day Week

Company IconWE Talent
Location IconChelmsford

WE Talent is recruiting a Compliance & Complaints Officer for a financial services business in Chelmsford. The role covers complaints handling, regulatory administration, Consumer Duty and customer outcomes, with 32 hours over 4 days and a salary...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer

Company IconWE Talent
Location IconChelmsford

Compliance & Complaints OfficerLocation: ChelmsfordSalary: £40,000 – £45,000 depending on experience + annual performance-related bonusWorking Hours: 32 hours over 4 days per weekWE Talent are currently recruiting...Read More>>.

Posted: October 11th, 2026
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Complaints Officer (Subject Access to Records (SAR)

Company IconPositive Employment
Location IconNewbury

Positive Employment is currently recruiting for a Complaints Officer for our client, a local government organisation based in Newbury, West Berkshire. The role sits within the organisation's Children and Education services.The successful po...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Specialist — Quick, Fair Resolutions

Company IconBrookwood Recruitment Ltd
Location IconManchester

Brookwood Recruitment Ltd is seeking a Customer Complaints Executive to support a busy Customer Service function. You will manage cases end-to-end, delivering fair and timely resolutions while maintaining high-quality customer experience.Th...Read More>>.

Posted: October 11th, 2026
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Education & SEND Complaints Officer (Temporary)

Company IconEssential Employment
Location IconNewbury

Essential Employment in Newbury is seeking a temporary Complaint Officer to join the complaints and access to records team. You will provide comprehensive admin support and help the Education & SEND service respond accurately and promptly to all c...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconEssential Employment
Location IconNewbury

Complaint Officer needed in NewburyThis is a temporary role and the rate is £27.42ph PAYE The reference number is: 5307705The successful candidate will work as a member of the complaints and access to records t...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconHoople Limited
Location IconHereford

About The Role Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Location: Hereford Closing date: 15/10/20...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconMMP Consultancy Limited
Location IconEast Horsley

Location: Contract: Temp to Perm Hours: Full-time, 5 days per week (office-based) We are seeking an experienced Complaints Officer to support the delivery of services across four workstreams within a social housing contract. T...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Executive

Company IconBrookwood Recruitment Ltd
Location IconManchester

OverviewWe’re looking for a Customer Complaints Executive to support a busy Customer Service function by managing customer complaint cases end-to-end, delivering fair and timely resolutions, and ensuring a consistently high-quality custom...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Adviser | 6‑Month FTC | Hybrid

Company IconGatehouse Bank plc
Location IconMilton Keynes

Gatehouse Bank plc is seeking a Customer Complaints Adviser to manage day-to-day handling of customer complaints, ensuring regulatory timescales are met and drafting responses to maintain SLA and service standards.You will build relationshi...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Handler

Company IconBupa
Location IconHawksworth

At Bupa, our purpose is helping people live longer, healthier, happier lives and making a better world. As a Customer Complaints Handler, you'll play a vital role in ensuring residents, relatives and customers feel heard, supported and treated fai...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Analyst — Insight & Resolution

Company IconNatWest Group
Location IconManchester

NatWest Group is seeking a Complaints Analyst to own customer complaints across NatWest Boxed. You will liaise with customers to understand issues, conduct thorough investigations, and respond within timescales, delivering fair outcomes with sensi...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Adviser FTC 6 months

Company IconGatehouse Bank plc
Location IconMilton Keynes

Founded in 2007, Gatehouse Bank is a UK challenger bank built on Shariah principles. With offices in London, Milton Keynes, Birmingham and Wilmslow, we provide ethical savings products and residential property finance, as well as expertise in UK r...Read More>>.

Posted: October 11th, 2026
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Customer Care & Complaints Administrator

Company IconPertemps Milton Keynes
Location IconHigh Wycombe

Customer Care & Complaints Administrator Location: High Wycombe (Office-Based) Salary: £26,000 - £30,000 dependent on experience Hours: Full-time, Monday to Thursday 8:30am-5:00pm, Friday 8:00am-4...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Operations Specialist

Company IconStandard Life plc
Location IconTelford

Standard Life plc in the United Kingdom is seeking a Complaints Administrator to join the Risk and Governance team. This permanent role is based in Telford, with an office-first pattern during training, then a hybrid arrangement after that....Read More>>.

Posted: October 11th, 2026
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Complaints Officer - Slough - Sanctuary Personal

Company IconSanctuary Personnel
Location IconSlough

Type:Ongoing Locum – Full Time/Part TimePerks and benefits:Flexible Hours: Choose between full time and part time hours, giving you the flexibility to balance work and personal commit...Read More>>.

Posted: October 12th, 2026
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Social Care Complaints Officer (Locum) - Flexible Hours

Company IconSanctuary Personnel
Location IconSlough

Sanctuary Personnel is seeking an ongoing locum Complaints Coordinator in Slough to manage and coordinate complaints across Children’s Social Care services. You will ensure progress under key regulations and policy, liaising with managers and pa...Read More>>.

Posted: October 12th, 2026
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Patient Experience & Complaints Officer

Company IconMersey and West Lancashire Teaching Hospitals NHS Trust
Location IconSefton

An exciting opportunity has arisen for an enthusiastic individual to join the Trust within the Quality and Risk team as a PALS officer. This role involves providing support, guidance and advice for people who have concerns about various aspects of...Read More>>.

Posted: October 12th, 2026
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Hybrid Complaints Manager — Lead Customer Experience

Company IconThe Hyde Group
Location IconCity of Westminster

The Hyde Group is seeking a Complaints Manager to lead the Customer Experience team and oversee a responsive, customer-focused complaints service in London. You will drive fair handling, timely resolution and continuous improvement while promoting...Read More>>.

Posted: October 13th, 2026
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Customer Complaints Handler

Company IconBupa UK
Location IconLeeds

Customer Complaints Handler Job Description Customer Complaints Handler Contract: Hybrid – Home and office based Location: Leeds (LS5 3BF) Permanent Salary Range: Compet...Read More>>.

Posted: October 13th, 2026
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Hybrid Customer Complaints Specialist – Care & Compliance

Company IconBupa UK
Location IconLeeds

Bupa UK is seeking a Customer Complaints Handler to support residents, relatives and customers in Leeds. You will manage complaints from receipt to resolution with empathy, ensuring fair treatment and timely responses.You'll work in a colla...Read More>>.

Posted: October 13th, 2026
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Complaints Officer

Company IconHoople Group
Location IconHereford

Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Location: Hereford Closing...Read More>>.

Posted: October 13th, 2026
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BMW Customer Complaints Handler

Company IconConcentrix
Location IconFarnborough

Job Title BMW Customer Complaints Handler Job Description Join Concentrix Today! Make amazing moments; start your career at Concentrix and join one of the UK's fastest growing customer experience outsourcers. Job O...Read More>>.

Posted: October 13th, 2026
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Corporate Complaints Officer

Company IconUKRN
Location IconBirmingham

As a Corporate Complaints Officer you will be working as part of a small and specialised Corporate Complaints team investigating, responding to and resolving escalated complaints about our service. This will include complaints about any area of ou...Read More>>.

Posted: October 15th, 2026
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Corporate Complaints Officer

Company IconUK Regulators' Network
Location IconBirmingham

Solicitors Regulation AuthoritySolicitors Regulation Authority, https://www.sra.org.uk/sra/jobs/careers/Requirements of the roleAs a Corporate Complaints Officer you will be working as part of a small and specialised Corpora...Read More>>.

Posted: October 15th, 2026
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Public Complaints Officer - Part-Time & Service Improvement

Company IconWollborg Michelson Personnel Service Inc
Location IconHereford

Herefordshire Council is seeking a motivated Complaints Officer to join the Governance and Law Team in Hereford. You will be the primary contact for residents, handling complaints, information requests and feedback within required timescales to ma...Read More>>.

Posted: October 15th, 2026
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Corporate Complaints Officer

Company IconSolicitors Regulation Authority
Location IconWest Midlands

Are you an experienced caseworker with excellent communication and analytical skills? Our Corporate Complaints Team is seeking to recruit a new member to join its team. This is a hybrid role based in our Birmingham office. The role...Read More>>.

Posted: October 15th, 2026
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Complaints Officer

Company IconWollborg Michelson Personnel Service Inc
Location IconHereford

Herefordshire Council, About The Role Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Locati...Read More>>.

Posted: October 15th, 2026
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Complaint Officer

Company IconHampshire and Isle of Wight Healthcare NHS Foundation Trust
Location IconSouthampton

Are you passionate about delivering excellent customer service and making a positive difference to patient experience?We are looking for a compassionate, organised and motivated Complaints Officer to join our Experience of Care and Communit...Read More>>.

Posted: October 15th, 2026
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Patient Experience & Complaints Officer (Part-Time)

Company IconHampshire and Isle of Wight Healthcare NHS Foundation Trust
Location IconSouthampton

Hampshire and Isle of Wight NHS Foundation Trust is seeking a part-time Complaints Officer in Southampton to support the Experience of Care and Community Engagement Team. You will manage concerns and complaints, acting as a key contact for patient...Read More>>.

Posted: October 15th, 2026
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