Lead Customer Experience Manager

Company IconSainsbury's Bank
Location Icon

Overview In this role you lead a team of store managers to ensure an outstanding customer experience across all touchpoints. You’ll plan around key trading activity with the store leadership team and take accountability when the store is...Read More>>.

Posted: October 14th, 2026
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Installation Planner | Schedule & Customer Experience Lead

Company IconJohnson Controls
Location IconSunbury on Thames

Johnson Controls is seeking an organised Subscriber Installation Planner to support our installation operations. You will plan and schedule installation workloads, coordinate customer bookings, and work closely with Field Line Managers to keep pro...Read More>>.

Posted: August 30th, 2026
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End-to-End Customer Experience Lead (Public Sector)

Company IconComputacenter AG & Co. oHG
Location IconHatfield

Computacenter AG & Co. oHG is seeking a Customer Executive in Hatfield, UK to coordinate end-to-end customer experiences across sales, logistics and purchasing.You will act as the main contact for customers and internal teams, manage deploy...Read More>>.

Posted: September 10th, 2026
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Senior Resident Liaison & Customer Experience Lead

Company IconBuild Recruitment
Location IconSouth Kesteven

Build Recruitment is seeking a Senior Resident Liaison Officer to join a busy team delivering works across social housing and construction sectors. This permanent, full-time role focuses on delivering exceptional resident experiences, managing rel...Read More>>.

Posted: September 13th, 2026
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Charity Shop Lead — Customer Experience & Fundraising

Company IconCancer Research Wales
Location IconCaernarfon

Cancer Research Wales in Caernarfon is seeking a store team member to deliver outstanding customer service and help run a busy charity shop. Reporting to the Head of Retail, you will lead the team, maintain store standards, and promote the...Read More>>.

Posted: September 14th, 2026
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Community Liaison & Customer Experience Lead

Company IconCappaghbrowne
Location Icon

Cappagh Browne Utilities Ltd is seeking a proactive Customer Representative & Liaison Officer to act as the main link between our teams, clients, and customers. You will manage enquiries, share information, and maintain records throughout project...Read More>>.

Posted: September 14th, 2026
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Retail Assistant Manager - Lead Customer Experience & Community

Company IconFinisterre
Location IconBath

Finisterre is seeking a Retail Assistant Manager for our Newcastle store. You will deputise for the Store Manager, lead a small team, and deliver exceptional customer service while achieving sales targets and KPIs.You will train staff, mana...Read More>>.

Posted: September 15th, 2026
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Assistant Store Manager | Lead Team & Customer Experience

Company IconCotswold Outdoor Group
Location IconWales

Cotswold Outdoor Group is seeking an Assistant Store Manager to help lead one of our busy stores in Wales. In this role you’ll support the Store Manager with day-to-day operations, coach your team to deliver expert service and ensure customers h...Read More>>.

Posted: September 15th, 2026
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London Store Manager: Lead, Elevate Customer Experience

Company Iconbloobloom
Location IconLondon

bloobloom is hiring a full-time Store Manager for our London locations. The role focuses on delivering outstanding customer service, driving sales, and leading an energetic store team.You will coach staff, optimise stock, and uphold high re...Read More>>.

Posted: September 15th, 2026
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Shift Lead: Customer Experience & Safety (Part-Time)

Company IconB&Q Limited
Location IconTetford

B&Q Limited in Thetford is seeking a part-time Shift Lead to oversee daily store operations, ensure a safe and welcoming environment, and lead a team across shifts.This role involves early starts and late finishes (6am–9pm), being the fir...Read More>>.

Posted: September 15th, 2026
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Aftersales Service Advisor – Customer Experience Lead

Company IconAuto Skills UK
Location IconCheltenham

Auto Skills UK in Cheltenham is seeking an experienced Service Advisor to join a professional automotive aftersales team. You will be the key link between customers, the workshop and the Parts Department, helping ensure every vehicle visit runs sm...Read More>>.

Posted: September 15th, 2026
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Store Manager: Lead Growth & Customer Experience

Company IconMole Valley Farmers Limited
Location IconSherfield on Loddon

Mole Valley Farmers Limited in Basingstoke is seeking a Store Manager to lead our team, drive sales, and deliver outstanding customer experiences in a busy retail environment.You will own store operations, manage budgets, develop staff, rec...Read More>>.

Posted: September 16th, 2026
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Senior Customer Experience & Proposition Lead

Company IcontwentyAI
Location IconSlough

twentyAI is seeking a Senior Customer Proposition & Experience Manager in London, offering a hybrid work pattern. The role sits in a strategic team partnering with senior leadership to evolve the customer proposition and journey across private ban...Read More>>.

Posted: September 16th, 2026
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Customer Experience & Insights Lead

Company IconTUI Group
Location IconLuton

Marella Cruises is seeking a Customer Experience & Insights Manager to ensure the voice of the customer informs decision-making, transforming feedback and data into improvements that enhance the guest experience from inspiration through to post-ho...Read More>>.

Posted: September 16th, 2026
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Ice Rink Shift Leader — Lead Customer Experience

Company IconFreedom Leisure
Location IconGuildford

Freedom Leisure in Guildford is seeking an Ice Rink Shift Leader to support daily operations and ensure a safe, welcoming environment for visitors. You will work with the Ice Duty Manager and team to deliver high standards of service and uphold qu...Read More>>.

Posted: September 16th, 2026
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Customer Experience Manager - Lead Service Excellence

Company IconMorrisons
Location IconStoke on Trent

Morrisons in the United Kingdom seeks a Customer Service Manager to lead the store's service ethos, coaching staff and delivering outstanding customer care across shifts.You will report to the Store Manager and drive proactive service routi...Read More>>.

Posted: September 16th, 2026
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Branch Operations Lead – Car Rental & Customer Experience

Company IconSwitch
Location IconWatford

Switch in St Albans is seeking an Assistant Branch Manager to lead a dynamic team and ensure the efficient functioning of the branch. You will play a pivotal role in delivering exceptional customer service and collaborating with various department...Read More>>.

Posted: September 16th, 2026
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Test Center Proctor & Customer Experience Lead

Company IconPearson Education
Location IconWolverhampton

Pearson VUE in Wolverhampton is seeking a Test Centre Administrator to support exams delivery at our centres. You will welcome candidates, check IDs, and ensure a secure, friendly testing environment while providing excellent customer service....Read More>>.

Posted: September 16th, 2026
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Shift Leader: Lead Store Team & Customer Experience

Company IconTesco Retail
Location IconBath

Tesco Shift Lead roles place you at the heart of customer service in our stores. You’ll lead a team across store areas, ensuring smooth daily operations and delivering an outstanding customer experience.We offer a guaranteed minimum of 16...Read More>>.

Posted: September 16th, 2026
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Shift Leader — Flexible Hours & Customer Experience Lead

Company IconTesco
Location IconPortslade by Sea

Tesco UK is seeking a Shift Lead to support store operations and delivery of great customer service. You will lead the team in daily tasks, coordinate across store areas, and act as the go-to operator during the Manager’s absence.Ideal ca...Read More>>.

Posted: September 30th, 2026
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Optics Store Lead: Customer Experience & Clinic Ops

Company IconBoots
Location IconBolton

Boots Opticians in Bolton seeks an Assistant Manager to lead a diverse team, delivering an exemplary customer journey while collaborating with the Store Manager on commercial plans. You’ll handle store operations, customer service and clinical t...Read More>>.

Posted: September 30th, 2026
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Global OTC & Customer Experience Lead

Company IconPivotal Recruitment Ltd
Location IconGuildford

Pivotal Recruitment Ltd is seeking a Customer Service Executive to manage the entire Order-to-Cash process and serve as a key liaison between customers and internal teams. You will collaborate with Sales, Supply Chain, Planning and Logistics to en...Read More>>.

Posted: October 6th, 2026
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Customer Experience & Events Lead (Regional Travel)

Company IconWarwickshire County Council
Location IconNuneaton

Warwickshire County Council invites applications for a Customer Service Executive based at Eliot Park, Nuneaton, with regional travel across Warwickshire. The role blends front-of-house duties with marketing and operational support.The succ...Read More>>.

Posted: October 6th, 2026
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Onboarding & Customer Experience Lead – Financial Advice

Company Iconskipton
Location IconSkipton

Skipton is seeking a Customer Contact Lead in Skipton to own the onboarding journey for Financial Advice customers, keeping them informed and engaged. After a 3-month training at the Head Office, you will work in a hybrid role with a minimum of 3...Read More>>.

Posted: October 7th, 2026
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Service Advisor | Customer Experience Lead

Company IconMarshall Motor Group
Location IconGrantham

Marshall Nissan Grantham is recruiting a friendly Service Advisor to join a leading automotive group. You will act as the crucial link between customers and the workshop, handling bookings, updates and follow-ups to ensure a seamless service exper...Read More>>.

Posted: October 7th, 2026
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Customer Experience Lead — Fintech Complaints & Insights

Company IconMoneyfarm
Location IconLondon

Moneyfarm, a rapidly growing pan-European digital wealth manager headquartered in London, seeks a senior complaints leader to own the end-to-end experience for UK brands. You will own complaints end to end, drive early identification, and lead roo...Read More>>.

Posted: October 9th, 2026
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Senior Customer Experience Lead – Luxury Development

Company IconGPE
Location IconLondon

GPE is seeking a Customer Experience Senior Manager to oversee Hanover development in London. You will drive exceptional customer experiences, manage service partners, and lead on compliance, sustainability, and financial management for a premium...Read More>>.

Posted: October 11th, 2026
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Contracts & Customer Experience Lead

Company IconRe-Gen Waste Ltd.
Location IconNewry

Re-Gen Waste Ltd is seeking a Contracts & Customer Services Manager to lead all customer service, retailer engagement, stakeholder management and contract governance for the Northern Ireland DRS operation. You will report to the General Manager an...Read More>>.

Posted: October 12th, 2026
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Store Manager – Lead Team & Customer Experience

Company IconVans
Location IconGlasgow

The North Face in Kingston upon Thames (London) is seeking a Store Manager to lead a team and elevate the customer experience. You will drive sales, manage budgets, and ensure high standards in operations and merchandising.Ideal candidates...Read More>>.

Posted: October 13th, 2026
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Branch Duty Manager: Lead Operations & Customer Experience

Company IconLKQ Europe
Location IconOxford

Euro Car Parts Limited in Oxford is seeking an experienced Duty Manager to lead the branch across retail, warehouse and fleet. You will drive operational excellence, coach a high-performing team and ensure exceptional customer service every day....Read More>>.

Posted: October 13th, 2026
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Floor Lead: Elevate Customer Experience and Sales

Company IconAbercrombie & Fitch Co.
Location IconLivingston

...Read More>>.

Posted: October 13th, 2026
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Brand Engagement Lead, Oncology Customer Experience

Company IconAstraZeneca
Location IconLondon

AstraZeneca is seeking a Brand Manager, Customer Engagement in London to translate national strategy into tailored engagement plans and customer-focused programmes. You will collaborate with sales, medical, and insights teams to design omnichannel...Read More>>.

Posted: October 14th, 2026
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Digital Customer Experience Lead: Omnichannel & Insights

Company IconAllergan Aesthetics, an AbbVie Company
Location IconMarlow

AbbVie is seeking a Customer Experience Digital Lead to shape and orchestrate a best-in-class digitally enabled customer engagement strategy across International Marketing & Commercial Operations for Allergan Aesthetics. The role links digital pla...Read More>>.

Posted: October 14th, 2026
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Customer Experience Digital Lead, International

Company IconAllergan Aesthetics, an AbbVie Company
Location IconMarlow

About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives acr...Read More>>.

Posted: October 14th, 2026
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Store Manager: Lead Innovation & Customer Experience

Company IconEE Limited
Location IconGreat Yarmouth

EE Limited in Great Yarmouth is seeking a Store Manager to lead a busy EE franchise store, delivering outstanding customer experiences with the latest technology.You will identify retail opportunities, coach and develop the team, drive sale...Read More>>.

Posted: October 14th, 2026
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Complaints Team Lead: Elevate Customer Experience

Company IconThe Hyde Group
Location IconLondon

Hyde Group is seeking a Complaints Manager to lead our Customer Experience team and oversee a compliant, efficient complaints service. This role offers hybrid working with two days in the London Bridge office and three days remote, supporting ongo...Read More>>.

Posted: October 14th, 2026
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Customer Experience Lead: Voice of the Customer

Company IconKelling Group
Location IconAltofts

Kelling Group is seeking a Customer Experience professional to champion the voice of the customer across the Group from its Normanton base. You will capture insights, oversee NPS/CCS programs and drive improvement through cross-functional action w...Read More>>.

Posted: October 14th, 2026
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Customer Experience Operations Lead

Company IconJLL
Location Icon

JLL is seeking a Customer Experience Centre Manager to lead the operational delivery of the HSBC JLL Account’s customer experience centre in Birchwood, Warrington, across circa 350 sites. You will drive the CEC function to ensure scheduling, eff...Read More>>.

Posted: October 14th, 2026
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Customer Experience & Operations Lead — Theatre Venue

Company IconWales Millennium Centre
Location IconCardiff

Wales Millennium Centre in Cardiff invites applications for a Customer Operations Manager. This on-site, full-time role supports the visitor experience across venues, from performances to the cafe, ensuring smooth customer journeys throughout the...Read More>>.

Posted: October 14th, 2026
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Customer Experience Specialist

Company IconOpus Technology
Location IconReigate

Join to apply for the Customer Experience Specialist role at Opus Technology1 day ago Be among the first 25 applicantsJoin to apply for the Customer Experience Specialist role at...Read More>>.

Posted: October 14th, 2026
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Customer Experience Specialist

Company IconRecord360
Location IconReading

At Record360, we create straightforward software that simply gets the job done. Our goal is empowering companies to safeguard and oversee high-value inventory, like machinery, heavy vehicles, and automobiles, through seamless digital inspection...Read More>>.

Posted: October 14th, 2026
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Customer Experience Specialist

Company IconApply
Location IconMilton Keynes

The role & impact As a CX Specialist, you will be a passionate Xero brand ambassador , responsible for providing timely, high-quality support and guidance to customers of all levels, from beginners to experts. This includes providing s...Read More>>.

Posted: October 14th, 2026
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Store Manager, Retail: Lead Sales & Customer Experience

Company IconEdinburgh Woollen Mill
Location IconSherborne

The Edinburgh Woollen Mill Sherborne is seeking a Store Manager to lead a passionate team in a busy Dorset town. You will drive sales, deliver excellent customer service and maintain store standards.Fashion retail experience is desirable bu...Read More>>.

Posted: October 14th, 2026
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Night Team Manager - Lead Store & Customer Experience

Company IconTesco
Location IconChelmsford

Tesco Chelmsford Princes Rd Superstore is seeking a Team Manager Nights to lead a high-performing team during night shifts. You will oversee staffing, training and coaching to deliver excellent customer service, manage merchandise availability, an...Read More>>.

Posted: October 14th, 2026
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Style Advisor: Lead In-Store Sales & Customer Experience

Company IconJigsaw Online
Location IconBelfast

Jigsaw in Belfast is seeking a store colleague to help drive sales through exceptional customer service and strong commercial awareness. You will engage with customers, learn about our fashion and pass that knowledge to shoppers.As part of...Read More>>.

Posted: October 14th, 2026
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Head of Customer Experience

Company IconStannah Management Services
Location IconAndover

Job Description Head of Customer Experience Jobs at Stannah - Join Our Team!We have an exciting opportunity for a Head of Customer Experience to join Stannah Home Accessibility within the Marketing Team at Stannah's hea...Read More>>.

Posted: October 14th, 2026
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Customer Experience Lead

Company IconZima Dental
Location IconLondon

We're looking for a Customer Experience Lead to take full ownership of Zima Dental's post-purchase experience and define its next phase of optimisation and growth. This is a high-impact role for someone who has built and led CX before - focused...Read More>>.

Posted: September 22nd, 2026
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Customer Experience Project Lead – 13‑Month FTC

Company IconKeolisAmey Docklands
Location IconLondon

KeolisAmey Docklands is seeking a Customer Experience Manager on a 13-month fixed-term basis to lead customer correspondence management, improvement projects and initiatives within our customer experience strategy. You’ll be responsible for stee...Read More>>.

Posted: October 11th, 2026
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Customer Experience Manager

Company IconSainsburys
Location IconLisburn

Salary: 32,700 Location: Sprucefield Store, Lisburn, BT27 5UQ Hours: Full time Contract type: Permanent Business area: Retail Requisition ID: Leading in o...Read More>>.

Posted: October 8th, 2026
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Customer Experience Associate

Company IconMCL Insurance Services (Ireland)
Location Icon

Customer Experience AssociateRef: 1026CEASalary: €27,698.63 per annumWould you like to be part of an expanding company providing excellent customer service for a...Read More>>.

Posted: October 13th, 2026
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