Customer Experience Lead

Company IconJewells
Location IconReading

Take the Next Step in Your Retail Career at Jewells At Jewells, we’re passionate about creating exceptional customer experiences. As a Customer Experience Lead, you’ll play a key role in leading the shop floor, driving sales performa...Read More>>.

Posted: September 1st, 2026
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Customer Experience Lead

Company IconMarloo
Location IconLondon

About MarlooMarloo is building the AI partner for financial advisers. Advisers focus on clients while Marloo handles the rest.They guide people through the most important decisions of their financial lives and the software built for th...Read More>>.

Posted: October 1st, 2026
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Customer Experience Lead: Voice of the Customer

Company IconKelling Group
Location IconAltofts

Kelling Group is seeking a Customer Experience professional to champion the voice of the customer across the Group from its Normanton base. You will capture insights, oversee NPS/CCS programs and drive improvement through cross-functional action w...Read More>>.

Posted: October 1st, 2026
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Customer Experience Lead, Connected Workspaces

Company IconWavenet
Location IconLondon

Wavenet is seeking a Customer Experience Manager to own the in-life experience across a flex workspace cluster within the Wavenet Connected division. You will act as the primary liaison for landlords, centre managers and key stakeholders, ensuring...Read More>>.

Posted: October 3rd, 2026
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Online Fulfillment & Customer Experience Lead

Company IconSainsbury’s Group
Location IconChesterfield

Sainsbury’s Group in Derbyshire is seeking an Online Customer and Trading Manager to lead an in-store online service and delivery team. You will plan, coach, and manage shoppers and drivers to deliver a seamless shopping experience for both onli...Read More>>.

Posted: October 5th, 2026
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Frontline Customer Experience Lead (6-Month Contract)

Company IconThe Go-Ahead Group
Location IconLondon

The Go-Ahead Group on the Elizabeth line is seeking a Duty Customer Experience Manager to cover a 6 month fixed term contract, leading frontline teams and guiding passengers through their journey with safety and service at the forefront.You...Read More>>.

Posted: October 5th, 2026
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Public Sector Customer Experience Lead

Company IconComputacenter
Location IconHatfield

Computacenter is seeking a Customer Executive in the United Kingdom to shape the customer experience and act as the main contact for clients in Public Sector. You’ll connect sales, logistics, purchasing, experts and service teams to deliver smoo...Read More>>.

Posted: October 5th, 2026
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Customer Experience Team Lead - Aldershot

Company IconSerco Canada Inc
Location IconAldershot

VIVO Defence Services in Aldershot is seeking a Customer Service Team Leader to inspire a team, drive performance and deliver exceptional experiences for Armed Forces families. This full-time, office-based role requires leading from the front, coa...Read More>>.

Posted: October 6th, 2026
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Ecommerce & Customer Experience Lead (DTC Growth)

Company IconBright Blue Foods Limited
Location IconManchester

Bright Blue Foods Limited in Manchester is seeking an Ecommerce & Customer Service Manager to run the website on a full‑time basis, ensuring a smooth, engaging and commercially effective online shopping experience.You will act as the prim...Read More>>.

Posted: October 6th, 2026
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Global OTC & Customer Experience Lead

Company IconPivotal Recruitment Ltd
Location IconGuildford

Pivotal Recruitment Ltd is seeking a Customer Service Executive to manage the entire Order-to-Cash process and serve as a key liaison between customers and internal teams. You will collaborate with Sales, Supply Chain, Planning and Logistics to en...Read More>>.

Posted: October 6th, 2026
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Customer Experience & Events Lead (Regional Travel)

Company IconWe Manage Jobs(WMJobs)
Location IconNuneaton

Warwickshire County Council invites applications for a Customer Service Executive based at Eliot Park, Nuneaton, with regional travel across Warwickshire. The role blends front-of-house duties with marketing and operational support.The succ...Read More>>.

Posted: October 6th, 2026
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Store Product Manager: Visual Merch & Customer Experience Lead

Company IconRiver Island
Location IconColchester

River Island in Colchester is seeking a Product Manager to lead a store team, optimise product placement and enhance the customer journey. You will drive visual execution, manage service and operations, and support the Store Leader to achieve sale...Read More>>.

Posted: October 6th, 2026
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Customer Experience Team Member

Company IconPertemps
Location IconColeshill

Long term opportunity with permanent prospectsBoosted holiday - 33 days per annumOutstanding, recently renovated premisesCustomer Service Advisor – Join Our Friendly Tea...Read More>>.

Posted: September 24th, 2026
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Customer Experience Lead

Company IconZima Dental
Location IconLondon

We're looking for a Customer Experience Lead to take full ownership of Zima Dental's post-purchase experience and define its next phase of optimisation and growth. This is a high-impact role for someone who has built and led CX before - focused...Read More>>.

Posted: September 22nd, 2026
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Customer Experience & Outcomes Lead

Company IconThames Water Utilities Limited
Location IconReading

Thames Water Utilities Limited is seeking a Product professional to lead Project Axis, aligning customer needs with business priorities and delivering clear outcomes. You will work with Product Owners, Journey Owners and SMEs to shape requirements...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Lead - Health Assessments (Hybrid)

Company IconAdvo Health
Location IconExeter

Advo Health is seeking a Customer Coordinator to join our government health assessments team on a permanent, full-time basis. You will be the first point of contact for claimants at the Assessment Centre, delivering a positive first impression and...Read More>>.

Posted: September 5th, 2026
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Seasonal Keyholder & Customer Experience Lead

Company IconFrasers Group
Location IconSwindon

Ravensburger is seeking a passionate keyholder for a Christmas temporary role in Swindon Designer Outlet. You will create a best-in-class customer experience, sell Ravensburger products on the shop floor, and help the store hit KPIs with engaging...Read More>>.

Posted: September 21st, 2026
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Retail Customer Experience Lead – Weekend Role

Company IconWhite Stuff
Location IconRushden

White Stuff is seeking a Customer Host Supervisor on a part-time, 12-hour contract. You will support the Shop Manager and lead a team to deliver an exceptional high street customer experience, drive commercial performance and maintain visual stand...Read More>>.

Posted: October 2nd, 2026
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Retail Customer Experience Lead – 20h Weekend

Company IconWHITE STUFF
Location Icon

White Stuff is seeking a Customer Host Supervisor for a 20-hour contract with weekend availability. You will work in our Tees Valley stores, leading by example to deliver an exceptional customer experience and supporting the Shop Manager to drive...Read More>>.

Posted: October 2nd, 2026
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Customer Experience Lead - Branch & Call Center

Company IconBanco Santander SA
Location IconCity of Edinburgh

Santander UK is seeking a Customer Experience Advisor for our Edinburgh Work Café Branch, 35 hours per week on a rota basis Monday to Saturday, 8am–6pm. You’ll be the friendly face and voice, helping customers with transactions, technology in...Read More>>.

Posted: October 2nd, 2026
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Customer Experience Lead – Aftermarket Growth

Company IconPertemps Banbury
Location IconCherwell District

Pertemps Banbury is recruiting a Customer Service Lead for an established aftermarket and spares operation in Banbury. The role owns client relationships, handles enquiries and quotations, and coordinates service requirements to ensure satisfactio...Read More>>.

Posted: October 2nd, 2026
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Vehicle Concierge & Customer Experience Lead

Company IconSolus Accident Repair Centres Company
Location IconWest Midlands

Solus Accident Repair Centres Company is seeking a Customer Consultant to focus on clear communication, organisation and a strong emphasis on customer experience. As a key point of contact, you will support customers throughout their repair journe...Read More>>.

Posted: October 2nd, 2026
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Store Operations & Customer Experience Lead

Company IconPeople First
Location IconLondon

Hamleys in London is seeking an experienced Assistant Store Manager to support all store operations and drive sales targets. You will motivate your team to deliver outstanding customer service and create magical memories for customers.Key r...Read More>>.

Posted: October 2nd, 2026
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Retail Customer Experience Lead

Company IconB&M Retail Limited
Location IconGlasgow

B&M Retail Limited in Glasgow Fort is seeking a Customer Service Manager to lead our front-end team and create a brilliant shopping experience for every customer. This permanent, full-time role requires flexibility across days, evenings and weeken...Read More>>.

Posted: October 2nd, 2026
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Store Keyholder & Customer Experience Lead

Company IconURBN
Location IconLeeds

URBN is seeking a Key Holder at our Leeds store to support the leadership team in delivering a customer-centric environment and daily operations. You will drive sales, mentor the team, handle opening/closing routines, and ensure omni-channel servi...Read More>>.

Posted: October 2nd, 2026
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Eyewear Clinic Coordinator & Customer Experience Lead

Company IconVision Express
Location IconLondon

Vision Express, part of the EssilorLuxottica group, is hiring for a store-facing coordinator role in the UK. You will manage daily clinic schedules, book customer appointments, and greet customers as the first point of contact in-store.You...Read More>>.

Posted: October 3rd, 2026
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Housing Complaints & Customer Experience Lead

Company IconHaringey Jobs London
Location IconWorthing

Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.You will prov...Read More>>.

Posted: October 3rd, 2026
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Store Operations & Customer Experience Lead

Company IconSainsbury's Limited
Location IconBillericay

Sainsbury's Limited in Billericay is seeking a Customer and Trading Manager – Convenience to lead day-to-day store operations, ensure product availability and safe customer service, and work with a small management team.You will be the on...Read More>>.

Posted: October 3rd, 2026
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Flagship Store Customer Experience Lead

Company IconSkims
Location IconLondon

SKIMS is seeking an Assistant Store Leader for the Regent Street store in London. You will drive an elevated customer experience, lead a small team, and partner with Store Leader to translate brand strategy into in-store execution.You'll ba...Read More>>.

Posted: October 3rd, 2026
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Office & Customer Experience Lead

Company IconFischer Panda UK Limited
Location IconVerwood

Fischer Panda UK Limited in Verwood, Dorset, is seeking a full-time Office & Customer Experience Administrator to oversee daily operations and deliver a first-class customer journey. You will be the front of house, manage calls and visitors, proce...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Lead - Front-End Service

Company IconB&M Retail Limited
Location IconYeovil

B&M Retail Limited is recruiting a Customer Service Manager for our Yeovil store. This permanent, full-time role leads the front-end team to deliver fast, friendly service and a brilliant shopping experience.You’ll manage daily operations...Read More>>.

Posted: October 3rd, 2026
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Brand Ambassador & Customer Experience Lead

Company IconFRED PERRY
Location IconLondon

Fred Perry in London is seeking a Sales Assistant to join our retail team and deliver exceptional customer experiences. You will welcome customers, promote the brand, keep the store clean and well presented, and support managers with feedback and...Read More>>.

Posted: October 3rd, 2026
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Retail Customer Experience Lead – Betting Shops

Company IconSmartRecruiters, Inc.
Location IconDingwall

Entain is a leading global sports betting and gaming company offering exciting roles in our Ladbrokes & Coral betting shops. As Retail Customer Service Manager, you will join the Shop team delivering top customer service, driving standards, and bu...Read More>>.

Posted: October 4th, 2026
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Automotive Service Advisor — Customer Experience Lead

Company IconGreenhouse Software, Inc.
Location IconLeeds

Leeds Nissan is recruiting an experienced Service Advisor to join the Aftersales Team on site in Leeds. You will be responsible for booking MOTs and services, advising on warranty and parts, and coordinating with the Aftersales department to sched...Read More>>.

Posted: October 4th, 2026
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Store Manager - Fashion & Customer Experience Lead

Company IconNEW LOOK
Location IconAshford

NEW LOOK in Ashford is seeking a Store Manager (holding) to lead a team and deliver exceptional results through commercial thinking and customer obsession. You will drive a high-energy, fashion-forward store experience where staff collaboration an...Read More>>.

Posted: October 4th, 2026
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Cycling Shop Specialist — Customer Experience Lead

Company IconDecathlon UK Ltd
Location IconPortsmouth

Decathlon UK Ltd is seeking a passionate Sport Advisor in Portsmouth to welcome customers, advise on products, and guide shoppers across in-store and online channels. You will help deliver great experiences while demonstrating product knowledge an...Read More>>.

Posted: October 4th, 2026
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Customer Experience Centre Lead - Engineering Operations

Company IconJll
Location IconWarrington

Jones Lang LaSalle (JLL) in Birchwood, Warrington, is recruiting an operations lead to steer the HSBC JLL Account's customer experience centre. You will coordinate scheduling, support team communication, and ensure client escalations are resolved...Read More>>.

Posted: October 5th, 2026
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Customer Experience Team Lead - Housing (Worthing)

Company IconHollybank Trustees Ltd
Location IconWorthing

The successful candidate will lead by example, work across channels, and use data-driven insights to enhance first contact resolution while maintaining a supportive, inclusive environment. #J-18808-Ljbffr...Read More>>.

Posted: October 5th, 2026
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Customer Experience Team Lead – Repairs (Maternity)

Company IconNorwich City Services Limited
Location IconNorwich

Norwich City Service Limited (NCSL) seeks a Customer Experience Team Leader (Maternity Cover) to oversee the repairs-focused customer service function on-site in Norwich. You will manage daily operations, handle complex enquiries, and drive improv...Read More>>.

Posted: October 5th, 2026
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Betting Shop Customer Experience Lead

Company IconSmartRecruiters, Inc.
Location IconTonbridge

Entain is a leading global sports betting and gaming company and we’re upping the excitement across Ladbrokes & Coral betting shops. You will join our Retail Customer Service Manager role to deliver top customer service and drive standards daily...Read More>>.

Posted: October 5th, 2026
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Retail Betting Specialist — Customer Experience Lead

Company IconBetfred Group Holdings Limited
Location IconWeybridge

Betfred is expanding its retail team and seeks individuals who excel in customer service and love sports, betting, and gaming. You will join a welcoming shop floor, learn Betfred processes, and support promotions while delivering a safe, engaging...Read More>>.

Posted: October 5th, 2026
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Office Supervisor: Customer Experience & CRM Lead

Company IconApetito-Wiltshire-Farm-Foods
Location IconPerth

Wiltshire Farm Foods, part of the apetito group, invites an Office Supervisor to join our Perth & Kinross operations. Lead a small office team delivering outstanding phone and email service to our elderly customers, while ensuring KPIs are met and...Read More>>.

Posted: October 5th, 2026
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Store Keyholder & Customer Experience Lead

Company IconSessun
Location IconLondon

Sessùn in London is seeking a dedicated Key Holder to deliver exceptional customer service and support brand standards on the shop floor. You will drive sales through personalized advice, upselling, and CRM engagement, while ensuring accurate cas...Read More>>.

Posted: October 5th, 2026
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Lead Customer Experience Manager

Company IconSainsbury’s Group
Location IconOtford

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.Planning for upcoming key trading activity and events by working closely with...Read More>>.

Posted: October 6th, 2026
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Sports Facility Customer Experience Lead

Company IconAyrshire360
Location IconKilmarnock

Ayrshire360 in Scotland is seeking a customer-focused individual to provide a warm, welcoming environment within our sports facilities. You will deliver excellent service in busy settings while upholding high standards and contributing to an outst...Read More>>.

Posted: October 6th, 2026
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Repairs Scheduler & Customer Experience Lead

Company IconMorgan Sindall Property Services
Location IconManchester

Morgan Sindall Property Services is seeking a Customer Service Planner to join our team in St Albans. You will schedule repairs and maintenance appointments, liaising with residents, subcontractors and supervisors to meet contractual SLAs and avoi...Read More>>.

Posted: October 6th, 2026
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Customer Experience Lead – 5★ Service, Flexible Hours

Company IconJoin
Location IconWittering

Caddy Comps in the United Kingdom is seeking a Community Associate to help maintain a 5★ user experience at scale. You will own end-to-end winner communication, liaise with vendors, and optimise our online shopfront with an energetic team in Wit...Read More>>.

Posted: October 6th, 2026
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Store Floor & Customer Experience Lead

Company IconMarks and Spencer
Location IconKendal

Marks and Spencer in Kendal is seeking a frontline Store Operations Associate to lead the fill operation and ensure the salesfloor is ready to trade. You will co-ordinate resource and support the Colleague Manager in their absence, while acting as...Read More>>.

Posted: October 6th, 2026
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Fashion Retail Sales Specialist — Customer Experience Lead

Company IconThe North Face
Location Icon

The North Face in Bristol is seeking a Sales Specialist to deliver outstanding customer experiences and share product knowledge with the team. The role focuses on coaching juniors, maintaining brand merchandising standards, and staying ahead of fa...Read More>>.

Posted: October 6th, 2026
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Customer Experience Store Lead

Company IconVF CORPORATION
Location IconCity of Westminster

Eastpak, part of VF Corporation, is seeking a Store Supervisor for its Carnaby Street, London store to lead sales and customer experience. You will bridge store management and sales associates, driving service and sales in a dynamic fashion retail...Read More>>.

Posted: October 6th, 2026
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