Front of House/Customer Experience Manager

Company IconCobalt Recruitment
Location IconLondon

Overview As Customer Experience Manager, you will lead a Front of House team to deliver a five-star hospitality experience across buildings. You’ll shape the end-to-end customer journey, driving community engagement and continuous improve...Read More>>.

Posted: September 30th, 2026
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Integrated Customer Experience Associate Director

Company IconMomentum Worldwide
Location IconLondon

Overview In this CXJ Planner role, you will blend digital and eCommerce media planning with client management to deliver connected customer experiences across the full journey. You’ll translate strategy into market activations in a locali...Read More>>.

Posted: October 1st, 2026
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Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Company IconHopper
Location IconLondon

Overview In this role, you anchor HTS Assist, Hopper’s agentic AI for travel, owning the real-time voice layer end-to-end and delivering across web and backend services. You will work on telephony, CPaaS integrations, streaming speech pip...Read More>>.

Posted: October 1st, 2026
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Customer Experience Program Manager, Fulfilment, EMEA

Company IconTikTok
Location IconLondon

Overview In this role you will use data and customer feedback to scope opportunities to improve delivery experience. You will build data-driven business cases and collaborate with logistics partners to implement customer-centric delivery fe...Read More>>.

Posted: October 1st, 2026
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Manager, Insight and Customer Experience (CX)

Company IconThe Travelers Indemnity Company
Location IconLondon

Overview In this Marketing role, you will uncover why customers buy and how to improve their experience, using data and qualitative insights. You’ll collaborate across teams to shape propositions and journeys, turning signals into actiona...Read More>>.

Posted: October 1st, 2026
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Senior Manager – Cloud Contact Centre & Customer Experience (CX) Architect, Engineering, AI & Data, Technology & Transformation

Company IconDeloitte
Location IconLondon

Overview In this role, you will lead the design and delivery of cloud-based contact centre and CX platforms for top organisations. You’ll translate business needs into scalable, secure architectures and guide cross-functional teams throug...Read More>>.

Posted: October 1st, 2026
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Senior Product Manager, Customer Experience Technology

Company IconLogitech
Location IconLondon

Overview In this role you shape the 3–5 year CX technology roadmap and ensure scalable, secure, and future‑proof systems for Logitech’s global consumer support. You’ll partner with Global CX and the Digital Office to translate busin...Read More>>.

Posted: October 1st, 2026
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Account Solutions Consultant, Customer Experience Orchestration

Company IconAdobe Systems
Location IconLondon

Overview As a Senior Solutions Consultant, you will partner with enterprise clients to translate business goals into Adobe’s digital solutions. You will act as a trusted advisor, articulate value, and drive digital transformation using th...Read More>>.

Posted: October 1st, 2026
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Senior Engineering Lead - Business Account Experience

Company IconWise
Location IconLondon

This job is with Wise, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Wise is a global technology company, building the best way...Read More>>.

Posted: October 5th, 2026
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Head of Customer Experience — Strategic, Board‑Level Leader

Company IconWolviston Management Services Ltd
Location Icon

Wolviston Management Services are seeking a Head of Customer Experience to shape and deliver a strategic CX programme across the business.This senior role reports to the Board/CEO and works with Sales, Marketing, Operations, Logistics and I...Read More>>.

Posted: August 11th, 2026
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Head of Customer Experience

Company IconWolviston Management Services Ltd
Location Icon

Head of Customer ExperienceLocation: Stockton-on-Tees, Co DurhamContract Type: Permanent / Full TimeClosing Date: Aug 21st, 2026Ref: 1642036Wolviston Mana...Read More>>.

Posted: August 11th, 2026
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Director of Customer Experience & Support

Company IconApogee
Location IconMaidstone

Apogee is seeking a Customer Experience Lead to manage its Customer Experience and Contact Centre teams across Maidstone & Lincoln. You will ensure exceptional customer interactions through phone, chat, and digital platforms.This role focus...Read More>>.

Posted: August 17th, 2026
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Customer Experience Director

Company IconApogee
Location IconMaidstone

Location: Hybrid working with office locations in Maidstone & Lincoln. ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need th...Read More>>.

Posted: August 17th, 2026
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Director of Housing Ops & Customer Experience

Company IconGatenbySanderson
Location IconNottingham

Onward is seeking an exceptional Executive Director to join the Executive Team and lead our Operations function across housing management, neighbourhood services, and customer engagement.Reporting to the Chief Executive, you will shape stra...Read More>>.

Posted: August 23rd, 2026
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Head Of Customer Experience Chelmsford, England, United Kingdom

Company IconLookers Limited
Location IconChelmsford

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our p...Read More>>.

Posted: August 28th, 2026
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Head of Digital Customer Experience (Hybrid)

Company IconLookers Limited
Location IconChelmsford

Lookers Limited is seeking a Head of Customer Experience to lead the end-to-end digital CX, from first online touchpoint to post-purchase hand-off. The role drives conversion, aligns online and showroom experiences, and champions a customer-first...Read More>>.

Posted: August 28th, 2026
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Assistant Director of Customer Experience

Company IconTwo Rivers Housing
Location IconNewent

Assistant Director of Customer Experience Join to apply for the Assistant Director of Customer Experience role at Two Rivers Housing This range is provided by Two Rivers Housing. Your actual pay will be based on yo...Read More>>.

Posted: September 2nd, 2026
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Luxury Private Shopping Lead — Team & Client Experience

Company IconHARRODS
Location IconLondon

Harrods is seeking a Private Shopping Department Manager to lead and develop the Private Shopping Assistants, delivering an outstanding client journey in a fully on-site luxury retail environment at Harrods. You will set standards, optimise team s...Read More>>.

Posted: September 3rd, 2026
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IT Service Improvement Lead — End-User Experience

Company IconTria
Location IconLondon

Tria is seeking an IT Service Improvement Manager in London for a 6-month contract, onsite five days a week with a negotiable day rate. The role focuses on resolving IT service issues and improving end-user experience across AV, printing, and work...Read More>>.

Posted: September 14th, 2026
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Senior Operations Leader — Drive Growth & Customer Experience

Company IconRedmore Recruitment limited
Location IconMerthyr Tydfil

Redmore Recruitment Limited seeks an experienced General Manager to lead day-to-day operations across multiple facilities in South Wales, with a strong commercial focus.You will own budgets and P&L, drive service delivery, safety compliance...Read More>>.

Posted: September 15th, 2026
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Senior Customer Experience & Proposition Lead

Company IcontwentyAI
Location IconSlough

twentyAI is seeking a Senior Customer Proposition & Experience Manager in London, offering a hybrid work pattern. The role sits in a strategic team partnering with senior leadership to evolve the customer proposition and journey across private ban...Read More>>.

Posted: September 16th, 2026
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Customer Experience Manager

Company IconA.P. Moller - Maersk
Location IconLiverpool

At Maersk, we have big plans. Our aspiration is to become the global expert in integrated logistics, offering a truly end-to-end service that makes daily trade simpler and easier than ever. As a key member of our frontline team, you’ll...Read More>>.

Posted: September 22nd, 2026
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Hybrid: Senior Wealth Planner & Client Experience Lead

Company IconWEALTHLINK RECRUITMENT LTD
Location IconBirmingham

WEALTHLINK RECRUITMENT LTD is seeking a Senior Financial Adviser in Birmingham to lead holistic financial planning for private clients. You will manage long-term relationships, deliver bespoke strategies, and guide clients through life events with...Read More>>.

Posted: September 22nd, 2026
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Senior Manager - Cloud Contact Centre & Customer Experience (CX) Architect, Engineering, AI & Data,

Company IconHM Revenue & Customs (HMRC)
Location IconLondon

Job description Deloitte's Engineering practice is at the forefront of transforming businesses by bringing together cutting-edge tech programme delivery, quality assurance, and testing expertise. We empower clients to modernise their c...Read More>>.

Posted: September 22nd, 2026
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In-Store Training Lead — Luxury Client Experience

Company IconPrada Group
Location IconLondon

Prada Group is seeking an In-Store Training Manager in Greater London. You will support the Store Manager by fostering a culture of empathy and performance while promoting the brand's values. Your expertise will help develop team skills and ensure...Read More>>.

Posted: September 22nd, 2026
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FMCG Customer Experience & Operations Lead

Company IconR13 Recruitment Ltd
Location IconTetford

R13 Recruitment is supporting a leading UK manufacturer in the search for a Customer Operations Manager with a clear path to Head of Logistics & Customer Operations. The role offers genuine long-term development, broader operational exposure and p...Read More>>.

Posted: September 22nd, 2026
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Customer Experience Advisor

Company IconHousing Quality Network
Location IconPortishead

We’re on the lookout for new team members to join our amazing and welcoming Contact Team. We’re passionate about delivering excellent customer service, putting people first and helping make our communities places we can all be proud of....Read More>>.

Posted: September 22nd, 2026
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Service Manager: Lead Auto Service & Customer Experience

Company IconThe Solution Automotive Limited
Location IconSefton

The Solution Automotive Limited in Southport, Merseyside, North West UK seeks a Service Manager to lead the service department and ensure top-tier customer satisfaction, based in Southport.You will coach and train staff, optimise workshop p...Read More>>.

Posted: September 22nd, 2026
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Luxury Client Experience Lead

Company IconJoin
Location IconLondon

Hermès in London seeks a Client Experience Manager to elevate in-store culture, aligning every interaction with Hermès values. You will work with Boutique Directors and the Head Office CX team to craft a hospitality-driven client journey, coach...Read More>>.

Posted: September 22nd, 2026
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Customer Experience Advisor: First-Contact Housing Support

Company IconScottish Federation of Housing Associations
Location IconGlasgow

Customer Experience Advisor ( 6 Month FTC ) Glasgow area Maryhill Housing Association As a Customer Advisor you will: Deliver a high-quality, responsive customer experience within a fast-paced, high-performin...Read More>>.

Posted: September 22nd, 2026
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Customer Experience Manager

Company IconDiSRUPT Recruitment & Search | B Corp
Location Icon

Customer Experience ManagerDiSRUPT Recruitment & Search | B Corp is a growth start‑up insurtech scaling rapidly and is sourcing an experienced Customer Service / Customer Experience Manager to join this dynamic team.This role...Read More>>.

Posted: September 22nd, 2026
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Executive Briefing & Client Experience Lead

Company IconNTT
Location IconLondon

NTT DATA in London seeks a Principal Marketing Specialist, CXC Briefing Advisor, to oversee the London Client Experience Centre programme. You will direct strategy, operations, and end-to-end execution of executive customer engagements, shaping br...Read More>>.

Posted: September 24th, 2026
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Luxury Auto Aftersales Leader — Elevate Customer Experience

Company IconSytner Group
Location IconSunningdale

Rolls-Royce Motor Cars Sunningdale is seeking an Aftersales Manager to lead the department and drive commercial performance across parts, service, MOT, lubricants, tyres, and Bodyshop. You will set high standards for the team, focusing on revenue...Read More>>.

Posted: September 24th, 2026
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Branch Growth & Customer Experience Leader

Company IconRexel UK Ltd
Location IconGloucester

Rexel UK Gloucester Branch is seeking a Branch Manager to lead the team, drive growth and deliver excellent customer service. You will shape strategy, manage key accounts, monitor performance, and collaborate with colleagues across the network to...Read More>>.

Posted: September 26th, 2026
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DEX Operations VP - End-User Experience Lead (EMEA)

Company IconSMBC Group
Location IconLondon

JRI Europe Limited (JRIE), a Group company of SMBC, seeks an experienced DEX Operations Manager (VP) to lead end-user support across EMEA. You will harmonise Desktop Support, London TechBar and regional staff into one operating model to deliver re...Read More>>.

Posted: September 27th, 2026
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High Jewellery Client Experience Lead

Company IconCHAUMET
Location IconLondon

Chaumet in London seeks a High Jewellery Client Advisor to drive business development and client relationships in our boutique network. You will welcome clients, prospect new business, and grow the High Jewellery client portfolio while delivering...Read More>>.

Posted: September 27th, 2026
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Telephony & CCaaS Engineer | Elevate Customer Experience

Company IconAnglian Water Group
Location Icon

Anglian Water Group is seeking a Telephony Configuration Engineer to design, develop and support CCaaS systems that power customer and colleague interactions. You’ll join an Agile DevOps team to deliver changes, improvements and releases across...Read More>>.

Posted: September 27th, 2026
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Senior Associate, Corporate Actions-Client Experience Lead

Company IconJPMorgan Chase & Co.
Location IconChristchurch

JPMorgan Chase & Co. is seeking a Senior Associate for the Corporate Actions client experience team in Europe, Middle East, and Africa.You will translate client voices into a measurable improvement roadmap, partnering with client service, o...Read More>>.

Posted: September 28th, 2026
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Head of Customer Experience & Store Leadership

Company IconRetail
Location IconSevenoaks

Sainsbury's is seeking a Lead Customer Experience Manager to guide a multi-store leadership team, ensuring exceptional customer service across checkout, self-scan, and service areas. You will be hands-on in performance management, coaching, and op...Read More>>.

Posted: September 30th, 2026
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Market Financial Center Lead — Client Experience & Operations

Company Iconghr
Location IconBedford

Bank of America in Bedford, MA is seeking a back-up Financial Center Manager to support a cluster of financial centers. You will lead operations, coach staff, and drive client-centric experiences while ensuring risk and performance standards are m...Read More>>.

Posted: September 30th, 2026
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Luxe Store Leader: Customer Experience & Growth

Company IconJoinimagine
Location IconNorthern Ireland

L’Oréal Luxe seeks an experienced One Luxe Team Manager to lead a store team, delivering a world-class Luxury Service Experience while driving performance across its portfolio of brands. You will coach and develop staff, manage events, and ensu...Read More>>.

Posted: September 30th, 2026
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UK Head of Customer Experience & Operations

Company IconComfyWorkers
Location IconMilton Keynes

Comfy Workers is a growing B2B technology marketplace for workforce accommodation. We are seeking an exceptional customer and people leader to become a senior UK leader, guiding Booking Experience, Operations and Finance while influencing Sales an...Read More>>.

Posted: October 1st, 2026
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Expert Opportunity - Customer Experience Manager ($70/hr, up to $1,400/week)

Company IconEthos
Location IconLondon

About This OpportunityWe're working with a leading foundational AI lab to find experienced customer experience managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.We're...Read More>>.

Posted: October 1st, 2026
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Executive Briefings Lead — Client Experience & Strategy

Company IconNTT DATA, Inc.
Location IconLondon

NTT DATA, Inc. in London seeks a Principal Marketing Specialist, CXC Briefing Advisor to direct the executive briefing lifecycle and enhance C‑suite engagements. You will coach a team, oversee budgets, and align briefing content with strategic o...Read More>>.

Posted: October 2nd, 2026
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Customer Experience Centre Manager - On-site Cheshire

Company IconJones Lang LaSalle Incorporated
Location IconWarrington

Jones Lang LaSalle Incorporated is seeking a Customer Experience Centre Manager to lead the CEC in Birchwood, Warrington, on-site for the HSBC JLL Account across ~350 sites. You will drive scheduling, escalation management and cross-team communica...Read More>>.

Posted: October 2nd, 2026
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Luxury Car Sales Executive – Elite Customer Experience

Company IconSytner Group
Location IconWest Midlands

Sytner Group’s Maserati Birmingham is seeking an experienced Sales Executive to deliver first-class customer experiences throughout the car buying journey. You will act as the main contact for customers, building lasting relationships and unders...Read More>>.

Posted: October 2nd, 2026
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Global AI Deployment & Client Experience Lead

Company IconBuddiesHR
Location IconLondon

Circana is seeking a Deployment & Client Experience Specialist to drive global deployment and adoption of the Liquid AI Solutions suite. You will refine deployment tooling, processes, and playbooks while coordinating with Technical, Client Configu...Read More>>.

Posted: October 3rd, 2026
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Remote Customer Experience Team Lead

Company IconKatkin
Location Icon

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked an...Read More>>.

Posted: October 4th, 2026
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