Customer Experience Team Lead – B2B Support, London

Company IconCactus Search
Location Icon

Cactus Search is seeking a Customer Experience & Sales Support Manager in London to lead a 5–10 person team, ensuring outstanding support from sale to aftercare. The role focuses on process improvements, people development and a customer-first c...Read More>>.

Posted: August 12th, 2026
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Customer Experience & Journey Improvement Lead

Company IconBarchester Healthcare
Location Icon

Barchester Healthcare is seeking a passionate Customer Experience Executive to enhance our customer journey. This role involves analyzing customer feedback and insights to improve our service standards and manage improvement projects collaborative...Read More>>.

Posted: August 12th, 2026
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Luxury Boutique Team Lead: Elevate Customer Experience

Company IconBRUNELLO CUCINELLI (ENGLAND) LIMITED
Location Icon

BRUNELLO CUCINELLI (ENGLAND) LIMITED seeks an Assistant Store Manager to support the Store Manager in cultivating customer relationships and guiding sales operations.The candidate must have over 8 years in Retail, including 2+ years in mana...Read More>>.

Posted: September 9th, 2026
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Branch Manager: Lead Retail Team & Customer Experience

Company IconTimpson Group
Location IconScotland

Timpson Group is seeking individuals for a permanent, full-time position in Alloa, Scotland, focusing on customer service. Training is provided, so no prior experience is needed. Successful candidates will thrive in a vibrant retail environment....Read More>>.

Posted: September 9th, 2026
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Store Manager: Lead Teams, Elevate Customer Experience

Company IconThe North Face
Location IconWales

The North Face in Bridgend, Wales is seeking an energetic Store Manager to lead a team and deliver exceptional customer experiences. You will drive sales, uphold brand standards, and manage daily store operations to create a welcoming environment....Read More>>.

Posted: September 10th, 2026
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Store Manager: Lead Teams, Elevate Customer Experience

Company IconStarbucks Bourne Sainsbury's Café
Location IconBourne

Starbucks Bourne Sainsbury's Café is seeking a Store Manager to lead all aspects of store operations and partner development while delivering exceptional customer experiences. You will drive performance, ensure operational excellence, and foster...Read More>>.

Posted: September 10th, 2026
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Store Manager: Lead People, Ops & Customer Experience

Company IconAbercrombie & Fitch Co.
Location IconGlasgow

Abercrombie & Fitch Co. is seeking a Store Manager for our Glasgow location. You will lead store operations, staffing, training, and development of both part-time and full-time colleagues to deliver exceptional customer experiences and uphold bran...Read More>>.

Posted: September 10th, 2026
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Customer Experience Architect

Company IconBabble Cloud
Location IconBurton upon Trent

Babble Cloud in Burton upon Trent is seeking a Customer Experience Manager (CXM) to oversee the end-to-end experience within assigned accounts, from first contact through post-purchase support. You will lead initiatives to improve the customer jou...Read More>>.

Posted: September 10th, 2026
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Technical Support & Customer Experience Advisor

Company IconSafetykleen
Location IconRotherham

Safetykleen in Dinnington, South Yorkshire, invites applications for a Technical Customer Experience Advisor to join our busy team. You will be the first point of contact for customer technical queries, diagnose issues, and provide effective solut...Read More>>.

Posted: September 11th, 2026
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Technical Customer Experience Advisor

Company IconSafetykleen
Location IconRotherham

Location: Dinnington, South Yorkshire, United KingdomThe OpportunityJoin Safetykleen’s Technical Support team in Dinnington and play a key role in delivering expert fault-finding and technical support to our...Read More>>.

Posted: September 11th, 2026
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Head of Customer Experience — CX Strategy & Growth

Company IconAXA UK
Location IconLondon

AXA UK is seeking a senior leader to own end-to-end customer experience (CX) strategy and journey improvement across AXA’s Retail and Commercial insurance businesses. The role ensures customer journeys are simple, customer-led and aligned to dri...Read More>>.

Posted: September 12th, 2026
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Customer Experience Specialist - Hybrid (After Month1)

Company IconVermelo RPO
Location IconRoyal Tunbridge Wells

VisionTrack is seeking a Customer Experience Advisor based at the Tunbridge Wells office, with hybrid work after the first month. You will handle first contact with customers, support orders and invoicing, and work closely with Account Management...Read More>>.

Posted: September 12th, 2026
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Customer Experience & Centre Operations Lead

Company IconIWG plc
Location IconBirmingham

The IWG plc Customer Services Manager role is based in Birmingham, responsible for all on-site performance at the centre. You will have autonomy and resources to run the centre as your own business, with emphasis on customer satisfaction and achie...Read More>>.

Posted: September 24th, 2026
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Wine Store Manager - Elevate Customer Experience

Company IconGolf Holdings
Location IconCraigavon

SeeMe Hired Ltd in Moira is seeking a Store Manager to lead a busy retail outlet. You will drive sales, manage a team of Sales Advisors and Senior Sales Advisors, and ensure high standards of customer service.The role requires strong leader...Read More>>.

Posted: September 29th, 2026
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Area Operations Leader — Customer Experience & Growth

Company IconBestway Group
Location IconLimpsfield

Talosats Careers is seeking an experienced retail leader to coach store teams and drive exceptional customer service across multiple stores. You will analyse data, improve processes, and ensure compliance with brand standards and safety policies w...Read More>>.

Posted: September 30th, 2026
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Customer Experience & Service Delivery Specialist

Company IconBertelsmann
Location IconCorby

Arvato in Corby, UK is seeking a Customer Service Delivery Specialist to act as the main link between customers and internal teams, ensuring service commitments are met and driving continual improvements. The role focuses on delivering outstanding...Read More>>.

Posted: October 1st, 2026
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Hybrid Customer Experience Team Lead - Global Ecommerce

Company IconLiforme (B Corp Certified)
Location IconLondon

Liforme in London is seeking a Customer Experience Team Lead to manage a friendly, efficient, front-line team for our global ecommerce business. You’ll drive exceptional service across digital touchpoints, engage with customers, and work with th...Read More>>.

Posted: October 1st, 2026
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Retail Supervisor: Customer Experience & Team Leadership

Company IconBestway-Group
Location IconGuiseley

Talosats Careers is seeking a proactive Store Supervisor to lead day-to-day operations in a busy retail environment. You will oversee customer service, uphold brand standards, and support the team to deliver an excellent shopping experience....Read More>>.

Posted: October 2nd, 2026
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Team Leader - Customer Experience & Coaching Lead (Glasgow)

Company IconTeleperformance
Location IconLarkhall

Teleperformance in Glasgow is seeking a Team Leader to drive the delivery and continuous improvement of customer experience within a fast-paced banking client environment. You will coach a team to exceed service expectations and meet operational t...Read More>>.

Posted: October 2nd, 2026
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Shift Supervisor - Lead Team & Customer Experience

Company IconGreggs plc
Location IconAntrim

Greggs plc is seeking a Shift Manager to lead a busy shop, ensuring customers receive a brilliant experience whether in-store or online orders are fulfilled. You will manage the team, handle daily operations, and maintain standards while the Manag...Read More>>.

Posted: October 6th, 2026
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Branch Sales Lead: Customer Experience & Transfers

Company Iconwebuyanycar
Location IconCity of Edinburgh

webuyanycar is seeking a Retail Branch & Transfer Manager in Edinburgh to lead branch operations. Responsibilities include buying cars, managing customer relations, and achieving sales targets. Ideal candidates will possess strong customer service...Read More>>.

Posted: October 6th, 2026
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Boutique Retail Manager - Lead Luxury Customer Experience

Company IconNestlé Nespresso SA
Location IconSheffield

Nestlé Nespresso SA in Sheffield Meadowhall is seeking a Retail Manager for a 12-month fixed term contract. You will lead the boutique to achieve commercial objectives, optimise the customer experience, and inspire a high-performing team in a lux...Read More>>.

Posted: October 6th, 2026
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Bakery Shop Supervisor — Lead Food & Customer Experience

Company IconWenzels
Location IconWatford

Wenzel’s the Bakers is seeking a Shop Supervisor in Watford to lead a team, serve customers, and uphold product quality and hygiene standards. You’ll train with company standards and have opportunities for progression.The role involves...Read More>>.

Posted: October 7th, 2026
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In-Store Shift Lead: Team Coach & Customer Experience

Company IconTesco PLC
Location Icon

Tesco PLC is hiring a Shift Lead to drive daily store operations and deliver outstanding customer service. You’ll lead a team across departments, handle busy periods with confidence, and maintain standards in a fast-paced retail setting.T...Read More>>.

Posted: October 7th, 2026
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Front of House Lead - Dynamic Customer Experience

Company IconTesco Retail
Location IconIpswich

Booker Group is seeking a customer service-focused team member to support the Customer Service Supervisor in a busy store environment in Ipswich. You will help ensure customer needs are exceeded, deal with reception tasks, settle invoices at pay p...Read More>>.

Posted: October 7th, 2026
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Shift Leader: Lead Coffee & Customer Experience

Company IconCaffe Nero
Location IconLudlow

Caffè Nero in Ludlow is hiring a Shift Leader to help run store operations, lead the team by example, and ensure every order is crafted with care. You’ll deliver great service, maintain safety and cleanliness, and create a personalised customer...Read More>>.

Posted: October 7th, 2026
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Shift Manager: Lead & Deliver Exceptional Customer Experience

Company IconGreggs plc
Location IconRugeley

Greggs plc is hiring a Shift Manager in the United Kingdom. You will be part of the management team, looking after the shop when the Manager isn’t around and engaging the team to deliver excellent customer service.You will oversee in-shop...Read More>>.

Posted: October 7th, 2026
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Box Office Manager — Lead Ticketing & Customer Experience

Company IconPark Theatre
Location IconLondon

Park Theatre in London is seeking a Box Office Manager to lead our Box Office operation, working with Marketing and other teams to deliver welcoming and accessible customer experiences. You’ll develop Spektrix usage, ticketing, sales and custome...Read More>>.

Posted: October 7th, 2026
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Store Supervisor: Lead Teams, Elevate Customer Experience

Company IconSKIMS
Location IconBroadway

SKIMS is seeking a motivated Supervisor to drive daily results on the sales floor and coach team members in delivering exceptional customer experiences.You’ll manage opening/closing tasks, support product launches, and maintain visual and...Read More>>.

Posted: October 7th, 2026
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Customer Experience Specialist - Flexible Hours

Company IconLegalandgeneral
Location IconCardiff

Legal & General (L&G) is recruiting a Customer Experience Advisor for our Workplace Pensions team in Cardiff. The role involves handling inbound calls, helping customers understand pension products and options, and recording information accurately...Read More>>.

Posted: October 9th, 2026
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Retrofit Customer Experience Coordinator

Company IconSovereign Network Group
Location IconBasingstoke

Sovereign Network Group is seeking a Customer Care Coordinator to join the Retrofit Delivery team in the UK, delivering an excellent customer experience across our retrofit programme and ensuring timely updates to customers.You will act as...Read More>>.

Posted: October 9th, 2026
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Customer Experience Specialist

Company IconWitan Search
Location IconBirmingham

Witan Search is assisting a client in Birmingham to recruit a Customer Service Specialist who will be the first point of contact for inquiries, handling orders and providing clear, friendly support. You will work with Sales Engineers and Account M...Read More>>.

Posted: October 9th, 2026
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In-Store Shift Leader — Lead Team & Customer Experience

Company IconTesco Retail
Location IconEmsworth

Tesco is seeking a Shift Lead to guide store teams, deliver outstanding customer service, and ensure smooth daily operations. You will lead in the Manager’s absence, coordinate across store areas, and coach colleagues to maintain high service st...Read More>>.

Posted: October 9th, 2026
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Customer Experience Associate - Flexible Hours

Company IconMoto
Location IconLymm

Moto is hiring a Team Member at Lymm Services, M6 Junction 20 and M56 Junction 9 in Lymm, Cheshire. The role offers a rate of £12.90 per hour on a 21-hour contract and includes benefits like weekly pay, discretionary bonus potential, and staff di...Read More>>.

Posted: October 9th, 2026
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Customer Experience Manager

Company IconFlint Housing Limited
Location IconLondon

About Flint Housing Flint Housing is a for-profit registered provider of social housing headquartered in London. Founded in 2020 by Stephen Stone, former CEO of Crest Nicholson, and William Rucker, former Chair of Lazard UK, we support th...Read More>>.

Posted: October 9th, 2026
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Customer Experience & Relationship Manager

Company IconWorkman
Location IconLondon

Shaftesbury Capital is seeking a Customer Relationship Manager to strengthen relationships with commercial customers across the portfolio and to drive engagement, communications and customer insight. You will work closely with Property and Facilit...Read More>>.

Posted: October 9th, 2026
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Head Office Customer Experience Advisor

Company IconHotel Chocolat
Location IconRoyston

Hotel Chocolat, Mint House, Royston, is hiring a Customer Experience Advisor for our Head Office on a 3–6 month fixed-term contract. This is an entry-level role designed to immerse you in our premium brand and multi-channel customer service....Read More>>.

Posted: October 9th, 2026
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Barista - Latte Art & Customer Experience Pro

Company IconZedwell
Location IconCity of Westminster

Zedwell is seeking enthusiastic Baristas for our Piccadilly Circus coffee shop. You will be crafting a wide range of coffee and tea beverages, including latte art, while delivering a high standard of customer service at a busy hotel location....Read More>>.

Posted: October 11th, 2026
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AI-Driven Customer Experience Product Manager

Company IconAccenture UK
Location IconLondon

Accenture is seeking a Product Manager – AI-Enabled Customer Experience in London. You will define and own the AI-driven product roadmap, translating stakeholder requirements into tangible backlogs and priorities.You’ll partner with UX,...Read More>>.

Posted: October 11th, 2026
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Product Manager - AI-Enabled Customer Experience

Company IconAccenture UK
Location IconLondon

Role: Product Manager – AI-Enabled Customer Experience Location: London Career Level: Manager Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation t...Read More>>.

Posted: October 11th, 2026
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Store Team Leader – Customer Experience & Community

Company IconCo-op Group
Location IconCaernarfon

Co-op is seeking a part-time Customer Team Leader in Pen Y Groes to lead a small team in a busy community store. You’ll be on the shop floor, manage daily tasks, and help deliver essential services with a focus on great customer experiences....Read More>>.

Posted: October 11th, 2026
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NetSuite Support Specialist — Customer Experience Champion

Company IconEclipse IT Recruitment
Location IconLondon

Eclipse IT Recruitment is seeking a Support Administrator to help our customers. You will work with your team to efficiently resolve cases and deliver a fantastic experience to customers in need.Join a collaborative environment where you wi...Read More>>.

Posted: October 11th, 2026
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Hybrid Tech Support Specialist (Customer Experience)

Company IconHyve Talent
Location IconWest Parley

Eskimo EPOS, a leader in POS software for retailers, seeks a Technical Support Specialist (Customer Experience) to deliver outstanding technical assistance and training to our valued customers. The role involves handling inbound queries, preparing...Read More>>.

Posted: October 11th, 2026
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Technical Support Specialist (Customer Experience)

Company IconHyve Talent
Location IconWest Parley

Technical Support Specialist (Customer Experience)Job Openings Technical Support Specialist (Customer Experience)About the job Technical Support Specialist (Customer Experience)Job Title: Technical Support Specia...Read More>>.

Posted: October 11th, 2026
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Customer Experience & Process Improvement Lead

Company IconCapital One
Location IconNottingham

Capital One is hiring a Continuous Improvement Lead in Nottingham to bridge high‑level operational strategy with hands‑on delivery. You will lead cross‑department projects to enhance customer experience, reduce waste, and streamline contact...Read More>>.

Posted: August 30th, 2026
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CX Operations Lead – Warrington Customer Experience Center

Company IconHSBC Group
Location IconWarrington

JLL in Warrington (HSBC account) seeks a Customer Experience Centre Manager to lead the operational delivery of the CEC across ~350 sites, ensuring timely client escalations and strong cross-functional collaboration with engineering and operations...Read More>>.

Posted: October 6th, 2026
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Director of Customer Experience & Success

Company IconTrade Recruit
Location IconPeterborough

Director of Customer Experience & SuccessSalary: £100,000 £120,000 per annumLocation: Peterborough – Full-Time, Office-BasedJob Type: Full-Time, PermanentAbout Trade MastermindTrade Mastermind is a leadin...Read More>>.

Posted: October 9th, 2026
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