Associate Director - Customer Success Management (Banking)

Company IconHackajob Ltd
Location IconSurrey

Our client is a global credit ratings and risk analytics firm.We unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who t...Read More>>.

Posted: October 2nd, 2026
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Enterprise Customer Success Lead

Company IconOctopus Energy
Location IconLondon

Overview In this leadership role, you will run the growing enterprise account management team in London, guiding B2B2C relationships with large salary sacrifice clients. You will drive retention, growth, and successful launches by shaping s...Read More>>.

Posted: September 30th, 2026
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Staff Customer Success Engineer

Company IconPalo Alto Networks
Location IconLondon

Overview In this role you help customers navigate their cloud security journey, acting as a trusted technical adviser to maximize value from Palo Alto Networks solutions. You’ll work with security, DevOps, and InfoSec teams at large enter...Read More>>.

Posted: October 1st, 2026
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Customer Success Team Lead

Company IconS&P Global
Location IconLondon

Overview As Customer Success Team Lead, you will guide and develop a high-performing CSM team across Associate, Trad, PMR and Investor Solutions to reduce churn and boost adoption and retention. You will lead by example, own team performanc...Read More>>.

Posted: October 1st, 2026
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Customer Success Consultant, UK

Company IconZinier
Location IconLondon

Overview In this role you will guide a portfolio of customers post-implementation to maximize adoption and measurable ROI. You collaborate closely with Solution Architects to align business outcomes with platform capabilities, influencing s...Read More>>.

Posted: October 1st, 2026
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Head of Customer Success EMEA

Company IconZoom
Location IconLondon

Overview As Head of Customer Success for the EMEA region, you lead and grow a large enterprise CS portfolio, driving revenue retention and product adoption. You’ll mentor regional CS teams and align regional strategy with the global CS pr...Read More>>.

Posted: October 1st, 2026
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Senior Manager, Customer Success

Company IconAfiniti
Location IconLondon

Overview As Senior Manager, Customer Success in the UK, you will own day-to-day success for designated accounts, acting as the bridge between customers and Afiniti’s cross-functional teams. You’ll drive value realization, support commer...Read More>>.

Posted: October 1st, 2026
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Customer Success Operations Manager

Company IconMegaport
Location Icon

Overview As a Customer Success Operations Manager, you support the customer journey from onboarding through ongoing partnerships, coordinating cross-functional efforts to enhance satisfaction and drive revenue. You will liaise with Sales, C...Read More>>.

Posted: October 1st, 2026
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Client Technology - Customer Success Management - Role: Technical Customer Success Manager

Company IconEY (Ernst & Young)
Location IconLondon

Overview In this role you will serve as the senior technical advisor for strategic accounts, blending customer success, architecture, cloud, cybersecurity and risk expertise to drive measurable business value. You will own the technical hea...Read More>>.

Posted: October 2nd, 2026
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EMEA Managing Director: Growth & Customer Success

Company IconAccruent
Location IconLondon

Accruent is seeking a Managing Director, Europe Middle East & Africa to lead the region's growth, customer success, and organizational effectiveness. You will shape regional strategy, accelerate go-to-market execution, and build high-performing te...Read More>>.

Posted: September 23rd, 2026
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EMEA Head of Customer Success — Enterprise SaaS

Company IconZoom
Location IconLondon

Zoom is seeking a Head of Customer Success, EMEA to own revenue retention and product adoption for a large customer portfolio across the region. You will lead regional CS teams and collaborate with the global CS organization to scale enterprise Sa...Read More>>.

Posted: September 25th, 2026
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Head of Customer Success: Retention & Growth Leader

Company Icondevelop
Location IconLondon

develop is seeking an experienced Head of Customer Success to lead and scale its customer success function within a high-growth SaaS environment. Retention is a top commercial priority and the role carries high visibility and influence across the...Read More>>.

Posted: September 29th, 2026
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Interim Head of Customer Success (Maternity Cover)

Company IconArtlogic Media Limited
Location IconLondon

Line Manages: Customer Success Leads, CSMs, Tech touch CSM and Migrations CAEWorks with: Client Team, Sales Team, wider Artlogic teamLocation: LondonTerm: Interim (15 months)About us...Read More>>.

Posted: August 29th, 2026
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Strategic Customer Success Director — Enterprise Lending

Company IconUK1 Finastra International Limited
Location IconLondon

Finastra seeks a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using Loan IQ, Trade, and Corporate Channels. You will drive adoption, retention, renewal readiness, and l...Read More>>.

Posted: September 14th, 2026
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Founding Customer Success Lead - UK Market

Company IconVisa Hunt
Location IconLondon

Dust is hiring a Founding Customer Success Lead/Manager for the UK market to own the full customer journey from executive alignment to renewal and expansion. You will build trusted relationships with C-level and VP-level leaders, guiding customers...Read More>>.

Posted: September 14th, 2026
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Senior AV Customer Success & Onsite Services Lead

Company IconElectrosonic Group
Location IconCrayford

Electrosonic Group is seeking a Customer Success & Onsite Services Manager to ensure customers derive maximum value from their AV technology investments and to lead onsite managed services across UK accounts.You will be the primary post‑s...Read More>>.

Posted: September 14th, 2026
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Senior Customer Success Leader — Adoption & Growth

Company IconEngineersOfAI
Location IconLondon

Algolia is seeking an all-star Customer Success Manager who will nurture post go-live customers and drive adoption, ensuring measurable value and long-term success. You will work closely with Account Executives and Solutions Architects to champion...Read More>>.

Posted: September 14th, 2026
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Enterprise Customer Success Leader for Strategic Accounts

Company IconNavan
Location IconLondon

Navan is seeking an Enterprise Customer Success Manager who will be a trusted advisor to strategic customers, ensuring they succeed with our platform and derive maximum value.You will work with C-Suite executives and cross-functional teams...Read More>>.

Posted: September 19th, 2026
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Head of Customer Success

Company IconGRS Fleet Telematics
Location IconSouthampton

Lead our customer success function and ensure our clients achieve maximum value from their GRS Guardian telematics investment. Drive customer retention, expansion, and advocacy as we scale.Key Responsibilities:Develop...Read More>>.

Posted: September 21st, 2026
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Enterprise Customer Success Lead — Growth & Renewals

Company IconXelix
Location IconLondon

Xelix is hiring an Enterprise CS/Account Management Team Lead to oversee a team of Account Managers serving our Enterprise customers. You will balance leadership with hands-on account management, coaching your team to deliver world-class experienc...Read More>>.

Posted: September 21st, 2026
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Manager, Customer Success Architects (AI) in EMEA

Company IconAtlassian
Location IconLondon

Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can h...Read More>>.

Posted: September 21st, 2026
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EMEA AI Customer Success Architects Lead

Company IconAtlassian
Location IconLondon

Atlassian is seeking a Manager to lead a team of Customer Success Architects (AI) focused on the adoption of the Rovo AI platform. You will own the operational health of your pod, ensuring time-boxed, co-built engagements deliver measurable value...Read More>>.

Posted: September 21st, 2026
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Principal AI Success Strategist, Customer Success

Company IconZendesk UK Ltd ( UK)
Location IconLondon

Job DescriptionWhy This Role? Why Now?Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI‑powered Resolution Platf...Read More>>.

Posted: September 22nd, 2026
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Revenue Operations Specialist (Channel & Customer Success)

Company IconExclaimer
Location IconLondon

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ collea...Read More>>.

Posted: September 22nd, 2026
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Customer Success Coach

Company IconIRIS Software Group
Location IconManchester

About IRIS IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, support...Read More>>.

Posted: September 22nd, 2026
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Director of Account Management

Company IconVivo Talent Solutions
Location IconSydney

Director of Account Management North West, England — 5 days a week on site | Salary is extremely competitive, with a leading bonus First things first: this is a five-days-a-week, in-the-office role in the North W...Read More>>.

Posted: September 22nd, 2026
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Lead Specialist, Customer Success - Energy Trading

Company IconWood Mackenzie
Location IconLondon

Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape. For over 50 years our work has guided the decisions of the world’s most influential energy producers, ut...Read More>>.

Posted: September 22nd, 2026
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Customer Success Operations Lead (RevOps)

Company IconFlashAcademy®
Location IconBirmingham

FlashAcademy® is an award-winning, AI-powered assessment and learning platform supporting multilingual learners in over 1,600 schools across the UK and internationally. We are entering our next phase of growth — evolving from a learning plat...Read More>>.

Posted: September 22nd, 2026
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Revenue-Focused Customer Success & Product Specialist

Company IconWatershed Ventures
Location IconLondon

Octus is seeking a commercially-minded Product Specialist for our London office to own revenue outcomes across Direct Data and Workflow solutions. You will be accountable for revenue targets, lead expansion conversations, and sit at the intersecti...Read More>>.

Posted: September 22nd, 2026
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Enterprise Customer Success Executive — Strategy & Growth

Company IconCreatio
Location IconLondon

Creatio, a global AI-native platform provider, is seeking a Customer Success Executive to drive outcomes for Enterprise clients across UKI, Benelux, and Nordics. You will develop strategic relationships, act as trusted advisor to key stakeholders,...Read More>>.

Posted: September 22nd, 2026
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Customer Success Enablement Engineer (Forward‑Deployed)

Company IconRTL2 Fernsehen GmbH & Co. KG
Location IconLondon

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, for...Read More>>.

Posted: September 22nd, 2026
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Revenue-Driven Customer Success Specialist (London)

Company IconOctus
Location IconLondon

Octus, a leading global provider of credit intelligence, data and analytics, is hiring a commercially-minded Product Specialist to own revenue outcomes across Direct Data and Data & Workflow solutions. You’ll manage relationships from practition...Read More>>.

Posted: September 22nd, 2026
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Strategic Customer Success Lead (SaaS & AI)

Company IconSalesforce
Location IconLondon

Salesforce is seeking a seasoned Customer Success professional to own Signature Success outcomes for enterprise customers in the UK. You will build and sustain executive-level relationships, orchestrate delivery across teams, and guide customers t...Read More>>.

Posted: September 22nd, 2026
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Senior Customer Success Lead, Payments & FinTech

Company IconTrustly
Location IconLondon

Trustly, a global leader in Open Banking Payments, seeks a Senior Customer Success Manager to own a portfolio of strategic financial services merchants from London or Stockholm. You will optimize product usage to maximise performance and value wit...Read More>>.

Posted: September 22nd, 2026
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Customer Success Team Lead: Growth & Retention

Company IconS&P Global, Inc.
Location IconLondon

S&P Global Market Intelligence is seeking an experienced Customer Success Team Lead to build and develop a high-performing team across the Associate, Trad, PMR and Investor Solutions verticals.You will coach and develop Customer Success Man...Read More>>.

Posted: September 23rd, 2026
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Enterprise Customer Success Leader — Growth & Adoption

Company IconWorkiva
Location IconLondon

Workiva is seeking a senior leader to oversee Customer Relationship Management - Customer Success in Greater London. The role focuses on building post-sales relationships, driving product adoption, and identifying opportunities to upsell and renew...Read More>>.

Posted: September 24th, 2026
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Senior AI-Powered Customer Success Lead

Company IconGrey Matter Recruitment
Location IconLondon

Grey Matter Recruitment is helping to build the future of AI-powered Customer Success by joining an enterprise property tech platform. This early-stage UK startup offers equity and unicorn ambitions as it scales.You will own onboarding, ado...Read More>>.

Posted: September 25th, 2026
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EMEA Engagement Manager, AI Customer Success

Company IconListen Labs
Location IconLondon

Listen Labs is seeking an Engagement Manager to own the customer journey from onboarding through growth, serving as the primary daily contact for key accounts.You will partner with sales and product teams to maximize value, gather insights,...Read More>>.

Posted: September 25th, 2026
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EMEA Engagement Manager — AI Customer Success

Company IconListen Labs, Inc.
Location IconLondon

Listen Labs is seeking an Engagement Manager to shape how we engage with customers, candidates, reporters, analysts, and the broader tech community. You will own the post-sale journey, act as the main contact for key accounts, and collaborate with...Read More>>.

Posted: September 27th, 2026
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EMEA Customer Success Lead: Security & Compliance

Company IconWeHireYou
Location IconLondon

Vanta is seeking a Customer Success Manager for the EMEA Commercial segment, based in London. You will guide customers through security and compliance journeys using Vanta's platform, focusing on retention, renewal and healthy book-of-business dyn...Read More>>.

Posted: October 2nd, 2026
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Customer Success Engineer Pod Lead (AMER)

Company IconTyk Technologies Ltd
Location IconLondon

Customer Success Engineer Pod Lead (AMER)The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and...Read More>>.

Posted: October 2nd, 2026
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Founding Customer Success Lead — UK AI Growth

Company IconXYZ Venture Capital
Location IconLondon

About DustWork is being rewritten, and the people holding the pen are the ones who actually run it.With enterprise-grade governance, flexible model choice, and a collaborative interface for huma...Read More>>.

Posted: October 3rd, 2026
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Strategic Accounts Director - SaaS & Customer Success

Company IconMedius
Location IconLondon

Medius seeks an Account Director to establish deep partnerships with UK-based customers and align Medius solutions to their strategic objectives. You will drive adoption, retention, and revenue growth by building trust with stakeholders up to CxO...Read More>>.

Posted: October 3rd, 2026
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Enterprise Customer Success Lead — Growth & Renewals

Company IconArez
Location IconLondon

Arez, London-based, is seeking a customer success lead to manage a portfolio of UK enterprise accounts. This hybrid, full-time role collaborates with Support, Product and Sales to maximise adoption and value of our CAFM platform.You will ow...Read More>>.

Posted: October 3rd, 2026
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Customer Success Data & Renewal Operations Lead

Company IconCDW group
Location IconLondon

CDW is seeking a CS Operations Specialist to enable data-driven customer success at scale. You will consolidate data, build dashboards, maintain segmentation models, and support cadence across the CS portfolio.You will monitor EA consumptio...Read More>>.

Posted: October 3rd, 2026
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Office-Based Customer Success & CRM Coordinator

Company IconCALBARRIE COMPLIANCE SERVICES LTD
Location IconCheltenham

Calbarrie Compliance Services Ltd in Cheltenham is seeking a Customer Service Representative to support customers and the sales team, maintain CRM records, follow up quotations and handle enquiries to build strong relationships.The role is...Read More>>.

Posted: September 5th, 2026
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Hybrid SaaS Customer Success & Implementation Analyst

Company IconCivica
Location IconLondon

Civica Engagement Solutions in the UK is seeking an Account Executive to support customers of our SaaS offerings, lead implementation and training, and act as a trusted contact for a portfolio of clients. You will collaborate with product and sale...Read More>>.

Posted: October 3rd, 2026
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Implementation Project Lead - Customer Success & Growth

Company IconNAVEX Global, Inc.
Location IconLondon

NAVEX Global, Inc. is seeking an Implementation Specialist to guide customers through implementing our integrated risk and compliance software. In this hybrid role you’ll manage project timelines, coordinate resources, configure software, and de...Read More>>.

Posted: October 3rd, 2026
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Customer Success Associate — FMCG Insights & ROI

Company IconNielsenIQ
Location Icon

NielsenIQ in the United Kingdom is seeking a Customer Success Junior Consultant to support Silver/Gold NSM clients in the grocery sector, understanding objectives and investments to identify unmet needs and sales opportunities.You will stre...Read More>>.

Posted: October 3rd, 2026
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Life Sciences Order & Customer Success Specialist

Company IconRadiometer
Location IconLittle Chalfont

Cytiva in the UK is seeking an Order Management Specialist to provide seamless service to customers and distributors. You will manage order entries, track shipments, and resolve issues to ensure on-time delivery, while maintaining strong partner r...Read More>>.

Posted: October 3rd, 2026
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