Manager, Insight and Customer Experience (CX)

Company IconThe Travelers Indemnity Company
Location IconLondon

Overview In this Marketing role, you will uncover why customers buy and how to improve their experience, using data and qualitative insights. You’ll collaborate across teams to shape propositions and journeys, turning signals into actiona...Read More>>.

Posted: October 1st, 2026
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Security Service Delivery Manager — SLA & Customer

Company IconNomios UK&I
Location IconBasingstoke

A leading technology firm in Basingstoke seeks a Service Delivery Manager to oversee customer service delivery and ensure satisfaction. Responsibilities include managing service transitions, attaining SLAs, and reporting on service performance. Ideal...Read More>>.

Posted: June 6th, 2026
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Metering Services Manager: Transforming Customer Operations

Company IconAnglian Water Services
Location IconHuntingdon

Anglian Water Services is looking for an IMA Services Manager to join their Senior Management team in Huntingdon. This role involves overseeing scheduling and operational management, ensuring high performance while delivering excellent customer se...Read More>>.

Posted: June 13th, 2026
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Senior Manager, Large Customer Sales - UK

Company IconEngineersOfAI
Location IconLondon

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most...Read More>>.

Posted: July 7th, 2026
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Customer, Change and Continuous Improvement Manager

Company IconEXL
Location IconManchester

Customer, Change and Continuous Improvement Manager EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock...Read More>>.

Posted: August 4th, 2026
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Product Manager – Voice of the Customer

Company IconClarity
Location IconLondon

About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting‑edge AI with intuitive design, we enable...Read More>>.

Posted: August 4th, 2026
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Remote Client Success & Retention Growth Manager

Company IconEcom Landers
Location Icon

Ecom Landers, based in the UK, is looking for a Client Success & Retention Manager to enhance client relationships post-onboarding. The role is fully remote with a preference for candidates in North West England.You will be tasked with clie...Read More>>.

Posted: August 11th, 2026
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Showroom Manager: Elevate Customer Experience & Team

Company IconYour Recruitment Coach Limited
Location IconRoyal Tunbridge Wells

Your Recruitment Coach Limited in Tunbridge Wells is seeking a proactive Showroom Manager to lead daily showroom operations. This is a full-time role with a salary between £35,000 and £40,000, depending on experience.You will oversee merc...Read More>>.

Posted: August 11th, 2026
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Product Manager: CRM & Customer Experience Lead

Company IconPod Point, Ltd.
Location IconLondon

Pod Point, Ltd. in London is seeking a Product Manager for a 6-month fixed-term contract. The role is hybrid (1-2 days per week in the London office) and reports to the Group Product Manager.You will own product requirements, shape the back...Read More>>.

Posted: August 17th, 2026
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Senior Supply Chain Manager - Automotive, Customer Focus

Company IconLeggettlogistics
Location Icon

Leggett Dynamics in Ammanford is seeking a Supply Chain Manager (m/f/d) to join our branch leadership team and drive performance across customer service, logistics, inventory management and production planning.You will build trusted partner...Read More>>.

Posted: August 23rd, 2026
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Luxury Store Manager – Craft & Customer Experience

Company IconHermès Paris
Location IconNorthampton

John Lobb, part of the Hermès group, seeks a Store Manager for its Northampton Factory Shop. You will lead daily shop operations, oversee stock, and supervise staff and agency workers in a fast-paced luxury retail environment.You will repo...Read More>>.

Posted: September 20th, 2026
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Retail Deputy Manager: Elevate Customer Experience

Company IconWhittard of Chelsea
Location IconLondon

Whittard of Chelsea is seeking a Retail Deputy Manager to support the Store Manager in delivering exceptional service, empowering a brilliant team, and helping the store run smoothly. You’ll be on the shop floor with customers, coach your team,...Read More>>.

Posted: September 22nd, 2026
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Manager, Insight and Customer Experience (CX)

Company IconTravelers Europe
Location IconLondon

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for...Read More>>.

Posted: September 24th, 2026
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Manager, Insight and Customer Experience (CX)

Company IconTravelers
Location IconLondon

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 ye...Read More>>.

Posted: September 24th, 2026
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EMEA Customer Experience Fulfillment Program Manager

Company IconTikTok
Location IconLondon

TikTok is seeking a skilled Strategy/PM for Customer Experience & E‑Commerce Fulfilment, within the EMEA E‑Commerce Governance and Experience team. You will use data and feedback to scope opportunities, build business cases, and work with logi...Read More>>.

Posted: September 25th, 2026
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Customer Experience and Innovation Manager - Consumer Products

Company IconPublicis Groupe Holdings B.V
Location IconLondon

Company descriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlo...Read More>>.

Posted: September 27th, 2026
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Trainee Store Manager - Wine & Customer Experience

Company IconMajestic Wine
Location IconEast Midlands

Majestic Wine Trainee Manager role offers a 12‑month development programme to build expertise in operations, service and leadership, preparing you to become a future Majestic Store Manager. You will travel to support surrounding stores and gain...Read More>>.

Posted: September 27th, 2026
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Senior Account Manager (B2C Customer Support)

Company IconSocialbear®
Location IconLondon

Hybrid working: You will be working in our Canary Wharf office 3 days a week with 2 days a week working from home. Salary: £45,000 - £50,000 based on experience. Experience: 3+ Years of Leading Customer Support Teams. Perks:...Read More>>.

Posted: October 1st, 2026
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Customer Experience and Innovation Manager - Consumer Products

Company IconPublicis Sapient
Location IconLondon

The RoleOur clients are navigating a period of extraordinary change.Job DescriptionCustomer expectations are rising, competitive dynamics are shifting, and AI is opening up entirely new possibilities in how experiences are...Read More>>.

Posted: October 2nd, 2026
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Assistant Product Manager - Banking & Customer Experience

Company IconMetro Bank Plc
Location IconLondon

Metro Bank is seeking a product professional who prioritises customers in every decision. You will partner with senior product leaders to support a diverse portfolio while balancing governance and risk considerations.You will join a collabo...Read More>>.

Posted: October 7th, 2026
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Service Team Manager - Elevate Customer Experience

Company IconB&Q Limited
Location IconNorthern Ireland

B&Q Limited in Coleraine is hiring a Service Team Manager to lead and inspire the checkout team, delivering an exceptional customer journey across our store.This permanent role offers 36.75 hours per week with options for full-time, part-ti...Read More>>.

Posted: October 7th, 2026
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On-Site Facilities Manager: Sustainability & Customer Care

Company IconWorkspace Group
Location IconLondon

Workspace Group is seeking a facilities professional to maintain the building fabric, services and overall guest experience across our Vauxhall Cluster sites. You will work with the Cluster Facilities Manager to uphold high standards and manage sa...Read More>>.

Posted: October 7th, 2026
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Duty Manager – Customer Experience and Operations – Fulham Reach Boat Club

Company IconBritish Rowing
Location IconLondon

Duty Manager – Customer Experience and Operations – Fulham Reach Boat Club The Duty Manager – Customer Experience & Operations is a key front-of-house and operational role at Fulham Reach Boat Club. As one of the first points of con...Read More>>.

Posted: October 9th, 2026
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Customer Experience (CX) and Operations Manager

Company IconTalentHawk Limited
Location IconLondon

CX (Customer Experience) & Operations Lead (Six-Month Contract - Outside IR35) £500 - £650 per day DOE Location: London (Hybrid – 2 days per week in office) Contract Duration: 6 Months About the Rol...Read More>>.

Posted: October 11th, 2026
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Multi-Store Retail Manager: People & Customer Experience

Company IconWHSmith Careers
Location IconEast Midlands

WHSmith is recruiting a Multi-Site Store Manager to lead the performance of multiple stores across formats, including InMotion and hospitality, and to drive growth while delivering a world-class customer experience.You will develop and trai...Read More>>.

Posted: October 14th, 2026
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Assistant Store Manager — Lead Customer Excellence & Growth

Company IconBritish Heart Foundation
Location IconCorby

The British Heart Foundation is seeking an Assistant Store Manager for our Corby home store. You will support the Store Manager with daily operations, help lead a team of staff and volunteers, and ensure the store delivers an outstanding customer...Read More>>.

Posted: October 14th, 2026
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EMEA Field Applications Manager - Hybrid, Customer Solutions

Company IconRedline Group - Specialist Recruitment for Technology & Electronics Companies
Location IconCrawley

Redline Group is seeking a Field Application Engineering Manager - EMEA to lead engineering support for customers across Europe from Crawley, with hybrid working. You will guide pre-sales activities, product demonstrations and collaboration with s...Read More>>.

Posted: October 15th, 2026
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General Manager & Head of Customer Experience

Company IconThe Jockey Club
Location IconEsher

Job title: General Manager & Head of Customer Experience Based at: Sandown Park Racecourse Contract type: Permanent Hours: 37.5 hours per week About the role We have a fantastic opportunity for an experienced a...Read More>>.

Posted: October 15th, 2026
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Regional Housing Manager — Lead Customer-Centered Housing

Company IconACCENT housing
Location IconCamberley

Accent Group is seeking a Regional Housing Manager in Camberley with hybrid working and regional travel to Accent offices. The role covers general needs, leasehold and homeownership, ensuring high-quality customer support.You will lead hous...Read More>>.

Posted: October 15th, 2026
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Product Manager - Technical, Customer Experience and Business Trends

Company IconAmazon
Location IconLondon

DescriptionAmazon is seeking a Product Manager – Technical to join our Customer Experience and Business Trends (CXBT) team, a team that uses technology and innovative methods to assess and improve Amazon’s customer experience. This pe...Read More>>.

Posted: October 17th, 2026
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Senior Talent Manager — Succession & Development Leader

Company IconSAGE GROUP PLC
Location IconCity of Westminster

Sage Group plc is seeking a Senior Talent Manager to lead the Talent Centre of Excellence within the People function, shaping the talent agenda through succession planning, development and strategic initiatives that support business growth....Read More>>.

Posted: September 27th, 2026
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Flagship Assistant Manager: Growth & Customer Experience

Company IconGravity Recruit
Location IconBowness on Windermere

Gravity Recruit is representing a client seeking a Flagship Assistant Manager in Bowness-on-Windermere. You will have full accountability for managing, leading and developing the team while maximising store performance.Key responsibilities...Read More>>.

Posted: July 19th, 2026
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Service Manager - Elevate Customer Experience (Leeds)

Company IconYorkshire Water
Location IconLeeds

Yorkshire Water is hiring an NEC Service Manager in Leeds. The role sits at the heart of our customer services operation, offering a competitive salary tied to experience and a clear progression path within a leading water utility.You will...Read More>>.

Posted: October 6th, 2026
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Customer-Centric Contract & Performance Manager - Logistics

Company IconGXO Logistics, Inc
Location IconSouth Yorkshire

GXO Logistics, Inc. in Rotherham seeks a commercially minded Contract Manager to lead contractual performance and customer relationships in a multi-customer operation.You will act as the main liaison between customers and operations, drivin...Read More>>.

Posted: October 8th, 2026
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Branch Manager — Growth & Customer Excellence Leader

Company IconTessenderlo Group
Location IconInverurie

JDP in Inverurie is seeking a motivated and commercially focused Branch Manager to take ownership of the day-to-day operation of our busy branch. You will lead the team, drive sales and profitability, ensure safe and efficient operations, and deli...Read More>>.

Posted: October 8th, 2026
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Italian Client Account Manager - Customer Service FTC 12 Month

Company IconPrestige Recruitment Group
Location IconAlderley Edge

Italian Account Manager (Customer Service & Account Management) 12 Month FTC We are seeking an enthusiastic and customer-focused Italian Account Manager to join a growing team. This role is ideal for a dynamic professional who is passiona...Read More>>.

Posted: October 9th, 2026
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Customer Insight and Marketing Analytics Manager

Company IconMichael Page
Location Icon

The Customer Insight and Marketing Analytics Manager leverages customer and marketing insight to optimise campaigns, enhance customer engagement, and shape data-driven strategies across marketing, digital, and customer experience functions. They l...Read More>>.

Posted: October 12th, 2026
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