Overview In this role you lead customer onboarding projects end-to-end, guiding enterprise clients from signing to go-live within a fast-growing SaaS environment. You will work closely with cross-functional teams to understand customer envi...Read More>>.

Overview In this role you own and manage a portfolio of customers, shaping clear business plans aligned with the organization’s channel strategy. You will work with cross-functional teams to deliver growth and profitability while building...Read More>>.

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Overview In this role you will oversee key customer accounts to drive service quality, profitability and long-term growth. You will act as the main client interface and coordinate with Sales, Engineering and Operations to deliver on commitm...Read More>>.

Overview In this role you will lead the customer operations function, focusing on escalations, complaints, and quality. You will shape how we measure performance, fix root causes, and align operations with product to prevent recurring probl...Read More>>.

Overview In this role you guide customers through a digital experience transformation using the Bloomreach platform. You will partner with customer and internal teams to turn vision into reality, delivering maximum business value and acting...Read More>>.

Overview In this role you will shape how Ipsen engages healthcare professionals through omnichannel strategies, applying insights to improve digital experiences. You will collaborate with brand, medical and cross-functional teams to align c...Read More>>.

Overview In this role you lead end-to-end customer-facing projects across Cisco technologies, ensuring alignment with customer goals and Cisco objectives. You own scope, schedule, budget, quality, and customer satisfaction, with regular upd...Read More>>.

Overview In this role you will define Deal Service solutions for clients, aligning with their business needs. You will collaborate with Field Sales, Sales Engineers, Customer Success and Legal to shape cross-functional offerings. You will t...Read More>>.

Overview As the primary driver of end-to-end, strategic customer programs, you orchestrate engagements from initiation to closure, ensuring scope, financial health and quality align with Cisco’s delivery standards. You will leverage AI-en...Read More>>.

OverviewThis is a Customer Success Manager role for a growing SaaS business in the financial technology space. The role manages a portfolio of enterprise and mid-market accounts across Europe, with responsibility for renewals/retention...Read More>>.

Join to apply for the Customer Success Manager role at Salesforce.Job CategoryCustomer SuccessAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,...Read More>>.

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. Who we are Adelaide is the leader in one of the fastest-growing ar...Read More>>.

About the roleAs Sales Manager at Railor, you’ll be the first dedicated sales hire, which means you’re not stepping into a playbook, you’re writing one. You’ll own new business end-to-end: identifying the right prospects,...Read More>>.

Job Description: Customer Success Manager The era of pervasive AI has arrived. Organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to transform...Read More>>.

Hi, I’m Shun, founder and CEO of Anima. I left my career as a doctor because I was tired of seeing patients die from delays and misdiagnosis. Our mission is to deliver precision medicine to anyone, anywhere, in under 24 hours. Our plat...Read More>>.

Insurtech Insights, part of Emerald, is seeking a Customer Success & Delivery Manager to join our Global Partnerships team in London. This is the first dedicated client success role in the function – an extension of the partnerships team itse...Read More>>.

Customer Success Manager HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive tr...Read More>>.

Customer Success Manager - Job Description Plastic Bank is seeking a Customer Success Manager who thrives in a mission-driven, fast-moving, entrepreneurial environment. You will own and nurture relationships with key customers a...Read More>>.

Customer Success Manager (German speaking), Initial 3 month contract (likely extend)I'm looking for a Customer Success Manager to join a leading global business, managing a portfolio of license reviews & cy...Read More>>.

Customer Experience Manager – Heat Networks (12–14 Month FTC, Maternity Cover) Hybrid – London or Bristol (c. 3 days in office per week) PAYE or Approved Umbrella Only We’re recruiting an experienced Customer Expe...Read More>>.

As Customer Success Manager, you will play an essential role in managing integration-related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platf...Read More>>.

About the role This is a foundational hire. You will own the full post-sale relationship for a book of UK accounts, including onboarding, adoption, retention, and expansion. Your mission is to make customers so successful with us that...Read More>>.

About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and...Read More>>.

At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise...Read More>>.

About the Role We are looking for a Customer Success Manager to join our London‑based team at an important stage of development. This role offers the opportunity to take ownership of a portfolio of clients and play a key role in stre...Read More>>.

PE-backed, fast-moving supplier management and spend control specialist.Well established (25 years), but focussing on the development of their Customer Success function as they optimise their SaaS proposition. The Op...Read More>>.

Hello. We're Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet fo...Read More>>.

About The Role We are looking for an Engagement Manager who will own and drive the successful delivery of our most complex enterprise implementations from kickoff through go-live and handoff to Customer Success. You are the strategic q...Read More>>.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribut...Read More>>.

Customer Retention Manager Application Deadline: 26 October 2026 Department: Corporate Employment Type: Full Time Location: London Reporting To: Kathryn Malloch Des...Read More>>.

The roleYou'll own the day-to-day relationship with Trig's live customers and help new customers get their Trig instance configured and delivering value. As the product becomes simpler to onboard, your focus shifts to where the real va...Read More>>.

Customer Engagement Manager Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV™ Technology at the core of the brand enables transfo...Read More>>.

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, en...Read More>>.

We're Octopus Legacy: one of the fastest-growing tech companies in the country, part of the UK's most exciting and best-trusted group, and we have a mission. We're on a path to scale, aiming to become a household name while transforming a long-...Read More>>.

London-based | Hybrid (3 days/week in our Old Street office) Reporting to | Head of Customer Success Customer Success We're not just closing the digital divide; we're reconnecting distributed organisations, enabling s...Read More>>.

Meet the TeamThis role leads and manages the full lifecycle of customer-facing projects and programs across Cisco technologies, from initiation through planning, execution, and closure, ensuring alignment with customer business goals a...Read More>>.

Location: London Closing date for applications: 9th October 2026 The opportunity: We’re looking for a Customer Relationship Manager who can deliver customer service excellence and new business for large and complex...Read More>>.

Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.Job TitleCustomer Marketing ManagerWhat You Will Do In This RoleIn everything we do, we believe in...Read More>>.

Customer Operations Manager (Heat Networks) | 12-month Contract | London (Hybrid) | Inside IR35 | ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across mult...Read More>>.

Customer Retention Manager YOU WILL NOT BE EMPLOYED BY INSTANT IMPACT, THIS ROLE IS BEING ADVERTISED ON BEHALF OF A CUSTOMER. The Customer Retention Manager is responsible for dealing with day-to-day customer support requests to im...Read More>>.

We have a great opportunity for a Customer Resolutions Manager to assist the Senior Customer Resolutions Manager and Head of Compliance in the operation of the Evlo Complaints Function, ensuring all activities are compliant with FOS complaint hand...Read More>>.

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned r...Read More>>.

£40,983 per annum | 35 hours per week | Alpha Hub, Wirral Help us make sure our tenants’ voices genuinely shape what we do. At Alpha Living, we believe great housing services start with listening. We’re looking for an ent...Read More>>.

Customer Success ManagerSalary: £50,000 – £60,000 + meaningful early-stage equityLocation: London (4 days per week office-based)Employment: Full Time, Permanent This is an opportunity to join a...Read More>>.

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is on...Read More>>.

Contract Terms Starting salary: PO5 (£53,919 - £57,150)Location: Broadwater Farm Community CentreContract type: PermanentWorking pattern: Full-time, 36 hours (Onsite)Closing date: Sunday, 18th October 2026Interv...Read More>>.

Pinnacle Group are looking for a Customer Solutions Manager to join our Pinnacle Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK. Reporting to the Customer Service Delive...Read More>>.

Love retail? Get a buzz off delivering great customer service? Ready to lead a team that puts customers first every single day? Join B&M as a Customer Service Manager in our Yeovil store and be the driving force behind a brilliant sh...Read More>>.

Salary: 32,700Location: Strand Road Londonderry Store, Londonderry, BT48 7TLHours: Full timeContract type: PermanentBusiness area: RetailClosing date: 10 October 2026Requisition ID: 400085990 Availabil...Read More>>.