The Role:
Silcom Recruitment is recruiting for an experienced Aftersales Manager to join an established main dealer group, based in the Salisbury area.
Our client is offering an excellent opportunity to lead a successful aftersales department within a progressive and customer-focused business, offering strong earning potential and a great work-life balance with no weekend working.
Responsibilities & Requirements:
- Oversee the daily running of the aftersales department, including service, parts, and workshop operations.
- Drive department performance through effective management of productivity, efficiency, and profitability.
- Lead, motivate, and develop the service and workshop teams to deliver exceptional customer service.
- Monitor KPIs, departmental budgets, and performance reports to ensure targets are met.
- Ensure high standards of customer satisfaction, retention, and manufacturer compliance.
- Work closely with senior management to implement strategies that maximise aftersales revenue and operational efficiency.
The Package:
£50,000 Basic – £70,000 OTE + Brand Over Performance Bonus, Company Car & other great company benefits
Monday to Friday – 45 hour week, with non rota’d occasional Saturday coverage.
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