Trading Team Manager Designate

Overview

In this role you will lead and develop a high-performing trading team across Kent stores, driving commercial delivery on the sales floor and ensuring excellent customer service. You will oversee end-to-end stock management, range changes and promotions, using sales data and loyalty insights to inform reviews. You’ll coach colleagues to deepen product knowledge and deliver meaningful customer interactions. This designated manager program offers cross-store learning and progression within B&Q’s business.

Pay / Benefits

• Award-winning pension scheme
• Company Bonus Scheme
• 6.6 weeks holiday
• Shopping discounts
• Employee Assistance Programme
• Colleague wellbeing benefits

Responsibilities

• Drive commercial delivery on the core trading sales floor and manage stock, range changes and promotions
• Conduct regular commercial reviews using sales data, loyalty insights and customer feedback
• Support colleagues to build deep product knowledge and meaningful customer interactions
• Lead and coach the team to deliver effective stock management rituals and routines
• Ensure a high-performing, inclusive team culture that delivers outstanding customer service

Key requirements

• Experience leading retail teams and coaching colleagues
• Strong stock management and commercial review capabilities
• Ability to leverage sales data and customer feedback to drive decisions
• Organised and well-planned with a customer-focused mindset
• Willingness to travel across stores within Kent during the program

• coaching
• leadership
• strong organisational skills
• stock management
• promotions planning
• data-driven reviews

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