Internal Communications Manager

Overview

In this role you will lead audience-focused internal communications across multiple channels to engage Imperial’s 8,000 staff and 23,000 students. You will manage a portfolio of campaigns, produce high-quality content, and drive channel improvement using data and audience insights. You will advise and support colleagues while championing best practice in a fast-paced, large organisation. This is a chance to shape strategic communications for major institutional initiatives and change.

Pay / Benefits

• sector-leading salary and remuneration package
• 43 days’ annual leave
• generous pension schemes
• flexible working policy from day one
• family leave packages
• cycle-to-work scheme

Responsibilities

• Create and deliver audience-focused internal communications campaigns across multiple channels
• Produce high-quality content (newsletters, news stories, leadership communications, social media, video)
• Improve channels and outputs using data, analytics and audience insight to measure impact
• Support and advise stakeholders and colleagues, building relationships and advocating best practice
• Manage a portfolio of campaigns and projects within the team
• Collaborate with cross-functional teams on strategic priorities and organisational change

Key requirements

• Proven experience managing audience-focused, multi-channel internal communication campaigns in a large, complex organisation
• Strong writing, editing and proofreading abilities, with coaching skills for others
• Relationship-building and ability to influence stakeholders at all levels
• Organised, proactive communicator who can manage competing priorities in a fast-paced environment

• Relationship-building
• Collaborative mindset
• Influence and stakeholder engagement
• Data-informed decision making using analytics
• Multi-channel content production (newsletters, leadership communications, social media, video)
• Content creation and editing

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