Overview
In this Infrastructure Support role focused on Smart Metering, you will maintain and support the Smart Meter Infrastructure across multiple teams and external vendors to ensure reliable operation and the delivery of designed capabilities. You will work with IT, architecture, control systems, and vendors to manage health, upgrades and ongoing maintenance, contributing to the value realised from Smart Meter deployments. The position offers blended working after probation and a competitive package. You will support a critical, data-driven infrastructure that underpins the company’s smart metering strategy.
Pay / Benefits
- 25 Days Annual Leave plus bank holidays
- Personal Pension Plan – employer contributions 8–10%
- Cycle to Work scheme
- Season Ticket Loan
- Discounted gym membership
- Employee Assistance Programme
Responsibilities
- Deliver changes, upgrades and ongoing maintenance to keep the Smart Meter System healthy across components (Azure Application Services, Gamma Router, DCC gateways, databases, HSM, Siemens EnergyIP).
- Manage data cleansing, backups and retention policies for databases (SQL, Oracle).
- Coordinate with internal teams and external vendors to ensure availability and proper configuration of MDMS integrations and SEC/DCC related infrastructure.
- Communicate risks and potential business impacts of infrastructure requirements to senior stakeholders.
- Oversee adherence to security and compliance considerations for smart meter infrastructure.
Key requirements
- Experience with large data migration and complex infrastructure projects
- Azure development certification
- Experience with MDMS solutions
- Knowledge of the Smart Energy Code and its impact on Network Operators
- Knowledge of the DCC and its infrastructure (gamma routers, secure gateway connections)
- Strong verbal and written communication
- Presentational skills
- Cross-functional collaboration
- Azure Application Services
- Gamma Router
- DCC (Data Communications Company)
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