Overview
You will lead regional system performance across wastewater, bioresources, and energy generation to translate strategy into practical improvements. You’ll connect frontline operations with transformation programs, driving TOTEX-informed decisions that boost resilience and value. This visible, site-based leadership role shapes regional strategy and performance improvements across multiple teams. You’ll partner with Operations, Asset Management, Engineering and Planning to deliver safer, more efficient services and a better operating environment for the future. You will champion continuous improvement and respond decisively to emerging issues, creating measurable benefits for customers and the
Pay / Benefits
- 26 days annual leave (30 after 4 years) + 8 bank holidays
- pension scheme with up to 14% employer contribution
- up to 20% performance-related bonus
- comprehensive healthcare plan
- EVolve Car Scheme
- Employee Assistance Plan
Responsibilities
- Lead regional teams in System Operations, Regional Performance and Energy Generation to foster safety, excellence and continuous improvement
- Own performance metrics for operational, environmental and business targets and drive sustainable improvements in the wastewater system
- Bridge frontline operations and strategic transformation, turning plans and investments into practical improvements
- Apply TOTEX principles to guide operational and capital investment priorities for maximum value
- Collaborate with Wastewater Operations, Asset Management, Engineering and Planning to optimize whole-system performance
- Develop and deliver regional improvement plans using data to address root causes and enhance efficiency, compliance and service delivery
- Provide visible leadership at operational sites and ensure frontline realities inform future strategy and investment
- Champion innovation and new ways of working to improve performance and simplify day-to-day delivery
- Influence regional and wider business decisions with expert operational insight on long-term planning, resilience and asset health
- Lead through change and embed transformation programs with measurable benefits for customers and the environment
- Respond to operational issues and incidents, providing direction including occasional out-of-hours support
Key requirements
- Significant leadership experience in wastewater, bioresources, sludge treatment, anaerobic digestion, biogas or operational energy generation
- Proven track record leading multi-disciplinary teams and delivering improvements in performance, resilience, efficiency and compliance
- Solid understanding of wastewater and bioresource operations, balancing performance, environmental outcomes, reliability and regulatory commitments
- Ability to translate long-term strategy and investment priorities into practical frontline improvements
- Experience influencing investment decisions and prioritising resources for optimal operational performance and asset health
- History of leading transformation and embedding change while maintaining performance focus
- Strong stakeholder management and relationship-building across Operations, Asset Management, Engineering and Planning
- Excellent analytical and problem-solving skills using data to identify root causes and mitigate risks
- Visible, engaging leadership style with credibility to influence senior stakeholders while staying connected to frontline teams
- Resilience, flexibility and sound judgment to operate in a demanding environment and manage risks
- stakeholder management
- leadership presence
- clear communication
- TOTEX informed decision making
- operational data analysis
- regulatory compliance knowledge
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