Junior Sales Executive – Hospitality

Overview

In this role you will generate hospitality leads and run focused sales campaigns for Chelsea FC’s venues. You will build match-by-match and seasonal sales, coordinating with operations to ensure client satisfaction on matchdays. You’ll deliver weekly sales updates and manage a large portfolio of accounts, contributing to team targets. This opportunity lets you develop product knowledge and sales skills in a fast-paced sports hospitality environment, with a clear pathway to impact club objectives.

Responsibilities

• Generate new seasonal hospitality leads and drive a strong business campaign
• Proactively generate match-by-match leads and manage inquiries in line with CFC policies
• Provide weekly proactive sales reports
• Lead accounts of up to 1000 match-by-match accounts
• Collaborate with operations on matchdays to ensure client happiness across hospitality
• Arrange and facilitate show rounds for matchday and seasonal sales
• Liaise with operations before and on matchday to ensure client fulfilment

Key requirements

• Some experience in a professional environment, ideally sales, customer service, hospitality, events or related customer-facing setting
• Basic experience using CRM systems with willingness to learn CRM Dynamics
• Awareness of sales techniques and willingness to develop selling skills in a fast-paced environment
• Interest in developing product knowledge and supporting club objectives
• Experience working with customers or clients in a professional environment
• Early-stage experience in sales, customer service, hospitality or a target-led environment would be beneficial
• Interest in football, sport, hospitality or live events

• Confident and proactive
• Tenacious and resilient
• Fearless in approaching new prospects
• CRM systems (CRM Dynamics)
• Sales techniques
• Customer relationship management

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