Hotel Operations Leader: Guest Experience & Growth

Brightstar Hospitality Management is seeking an Operations Manager to lead a hotel’s day-to-day operations, energise departments, and deliver excellence in guest experiences. You will drive standards in service, efficiency, and quality while upholding Brightstar’s values.

You will coach teams, manage rosters, maintain safety and brand standards, and partner with senior leadership to optimise performance and guest satisfaction across the property.

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