Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Complaints Resolution Officer - Basildon Borough Council Basildon Borough Council Temporary, Full Time £25.00 - £28.00 ph (umbrella) Location: Basildon Closing Date: 4th October 2026 Essex County Coun...Read More>>.

Complaints Resolution Officer - 6 Month FTCChime HousingSalary: £36,993 (pro rata)The VacancyJoining our Complaint Resolution Team, you'll play a vital role in ensuring our customers receive a fair, professional...Read More>>.

Hyde Group is seeking a Complaints Manager to lead our Customer Experience team and oversee a compliant, efficient complaints service. This role offers hybrid working with two days in the London Bridge office and three days remote, supporting ongo...Read More>>.

Caledonia Housing Association is recruiting a Complaints and Quality Officer to drive high-quality, customer-focused services across our housing group. This fixed-term role supports robust complaints handling and quality assurance aligned with our...Read More>>.

Complaints and Enquiries Officer East London | Hybrid - 1 day in office, 4 days remoteRate: £32.83 per hour UmbrellaInitial Contract Length: 3 monthsWorking Hours: 36 hours per weekIR35 Status: Inside IR35...Read More>>.

Complaints Resolution Officer Temporary, Full Time - 6 Months £28 - £30 per hour (Umbrella) Location: Basildon We are supporting to recruit three Complaints Resolution Officers on a full-time, 6-month temporary b...Read More>>.

We are currently looking for experienced Complaints Resolution Officers to join a social housing service on an initial 6-month temporary contract. The role will focus on investigating and resolving Stage 1 and Stage 2 housing complaints, mana...Read More>>.

Staffordshire County Council is seeking two Complaints Investigating Officers to lead independent investigations into complex Stage 2 statutory and corporate complaints. You will gather evidence from diverse sources, review policies, and interview...Read More>>.

Are you passionate about improving services and ensuring residents' voices are heard? We have an exciting opportunity to join Staffordshire County Council's Customer Feedback & Complaints Service in one of two newly established posts designed t...Read More>>.

Location: Evesham, with travel to other sites, schemes or offices as requiredSalary: £30,266 per annum Make a Difference Through Excellent Customer Resolution Are you a proactive problem-solver with excellent administrativ...Read More>>.

MJ Quinn is seeking an experienced Customer Service Team Leader to head the Complaints Department. The role focuses on delivering fair, timely outcomes and leading a high-performing team of Complaints Advisors within a regulated environment....Read More>>.

JobsTrackR is seeking a Complaints Investigation Officer in Loughborough on a temporary basis. The role pays £18.96 per hour PAYE and involves collecting and presenting customer feedback to improve service processes.You will administer the...Read More>>.

Technical Complaints Resolution Officer - Surrey or LeicesterJob Reference:NLD-002520Salary:37,154 increasing to 38,734 post probationEmployment Type:PermanentReady to make a difference? Help us transform repairs and c...Read More>>.

Llais – The Citizen Voice Body for Health and Social Care Wales, operating as Llais, is recruiting an Advocacy Support Officer for Bangor. This fixed-term, hybrid role offers 37.5 hours per week with a Band 4 salary of £28,819.00 to £31,626.00...Read More>>.

Adecco are recruiting on behalf of a local authority for a Building Control Complaint Resolution Officer to join their Building Control & Surveying Services team.Perceval House, Ealing£23.05 per hour PAYE / £30.09 per hour Umbrella...Read More>>.

Complaints Resolution Officer - Housing Location: Hertfordshire (Hybrid Working) Rate: £222 per day (Umbrella) Contract: 2 months initially, with potential for extension Working Pattern: 2 days per week in the office...Read More>>.

The Hyde Group is seeking a Complaints Manager to lead the Customer Experience team and oversee a responsive, customer-focused complaints service in London. You will drive fair handling, timely resolution and continuous improvement while promoting...Read More>>.

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has...Read More>>.

Complaints, Compliance & Data Protection Officer – SolicitorsHousing Disrepair Experience Essential | Personal Injury Experience DesirableWe are looking for an experienced Complaints, Compliance & Data Protection Officer to join...Read More>>.

Go Car Credit Limited in Warrington is seeking an experienced complaints investigator to ensure fair, thorough resolution of customer concerns across the journey with our motor finance service. You will own cases from acknowledgement to final resp...Read More>>.

Job Description Our Customer Services team play a key role in delivering a positive experience for our residents. From resolving enquiries to managing complaints, the team is committed to providing a responsive, fair, and customer-focused...Read More>>.

Ready to make a difference? Help us transform repairs and complaint handling for our residents. This is an exciting opportunity to join a newly established Technical Complaints Resolution Team within PA’s busy Assets Directorate. T...Read More>>.

Join Amplius as a Complaint Resolution Officer, where you'll investigate complaints, support fair outcomes, and help improve our services. Working closely with colleagues, contractors and customers, you'll make sure every complaint is handled with...Read More>>.

Repairs Complaints and Legal Disrepair OfficerPertemps London Borough of Hillingdon About the Role: We are recruiting a Repairs Complaints and Legal Disrepair Officer to join the Council's Residents Services team, supporting the delivery...Read More>>.

'Complaints & Resolution Officer role in Oldham' 'Responsibilities include investigating and managing complaints' Our Customer Services team play a key role in delivering a positive experience for our residents. From resolving enquir...Read More>>.

Ideal Heating is seeking a Customer Service Administrator to join a busy team in Hull. You will own the end-to-end handling of complaints, investigate issues, and ensure clear, empathetic communication with customers and colleagues across the busi...Read More>>.

Block is seeking a proactive Internal Dispute Resolution specialist to handle escalated customer complaints within our global complaints policy. You will collaborate with onshore and offshore teams to uphold fair outcomes and support frontline sta...Read More>>.

Trent & Dove Housing is seeking a Complaints Manager in Burton upon Trent. You will lead the end-to-end complaints process, guiding a dedicated team and ensuring investigations, resolutions and service improvements align with regulatory expectatio...Read More>>.