London Retail Careers — Shape the Customer Experience

Company IconMejuri Inc.
Location IconLondon

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.Founded by third-generation jeweller Noura Sakkijha, the brand was built on...Read More>>.

Posted: September 9th, 2026
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Customer Experience & Insights Lead

Company IconTUI Group
Location IconLuton

Marella Cruises is seeking a Customer Experience & Insights Manager to ensure the voice of the customer informs decision-making, transforming feedback and data into improvements that enhance the guest experience from inspiration through to post-ho...Read More>>.

Posted: September 16th, 2026
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Team Leader - Customer Experience & Coaching Lead (Glasgow)

Company IconTeleperformance
Location IconLarkhall

Teleperformance in Glasgow is seeking a Team Leader to drive the delivery and continuous improvement of customer experience within a fast-paced banking client environment. You will coach a team to exceed service expectations and meet operational t...Read More>>.

Posted: October 2nd, 2026
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Chief, Digital Customer Experience (NHS)

Company IconUnited Lincolnshire Teaching Hospitals NHS Trust
Location IconLincoln

United Lincolnshire Teaching Hospitals NHS Trust is recruiting a Group Head of Digital Customer Experience in Lincoln. Lead the Digital Services function, shaping strategy, performance and customer outcomes across multiple organisations.You...Read More>>.

Posted: October 7th, 2026
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Bilingual Customer Experience Advisor (French/English)

Company IconDialect Communications Ltd
Location IconGateshead

French & English Customer Experience Advisor | CareersBilingual Customer Experience Advisor - French and EnglishLocation: Hybrid - Min 2 days office based per weekTraining: Office based induction training...Read More>>.

Posted: October 7th, 2026
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Shift Manager: Customer Experience Leader

Company IconGreggs plc
Location IconWilmslow

Greggs plc in Wilmslow, United Kingdom, is looking for a Shift Manager who will lead the shop when the Manager isn't present, inspire the team and ensure excellent customer service whether in-store or online orders.You’ll prepare products...Read More>>.

Posted: October 7th, 2026
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Premium Service Advisor: Upsell & Customer Experience

Company IconLithia UK
Location Icon

Hatfields JLR Hull is seeking a Service Advisor to act as the trusted link between customers and the workshop, delivering an exceptional experience while promoting aftersales solutions that enhance safety and performance.You’ll drive reve...Read More>>.

Posted: October 7th, 2026
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Seasonal Retail Advisor - Festive Customer Experience

Company IconBoots UK
Location IconGreater Manchester

Boots UK is recruiting for a Seasonal Customer Advisor to support busy Christmas periods in-store. You will greet customers, guide them to gifts and offers, and help complete purchases at tills or self-checkouts.You’ll also replenish stoc...Read More>>.

Posted: October 7th, 2026
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Senior Service Advisor — Customer Experience Leader

Company IconGroup 1 Automotive
Location IconEllesmere Port

Group 1 Automotive in Ellesmere Port is seeking a Senior Service Advisor for Mercedes-Benz Cheshire Oaks. You will be the main contact for customers while their vehicles are serviced and repaired, delivering trusted experiences and maintaining cle...Read More>>.

Posted: October 7th, 2026
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Assistant Product Manager - Banking & Customer Experience

Company IconMetro Bank Plc
Location IconLondon

Metro Bank is seeking a product professional who prioritises customers in every decision. You will partner with senior product leaders to support a diverse portfolio while balancing governance and risk considerations.You will join a collabo...Read More>>.

Posted: October 7th, 2026
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Customer Experience Specialist - Inbound Support & Chats

Company IconPIB Group
Location IconGloucester

PIB Group in Gloucester is seeking a Customer Experience Executive to be the first port of call for customers. In this role, you will handle inquiries, complaints, and support requests primarily via phone and live chat, aiming to provide an excell...Read More>>.

Posted: October 7th, 2026
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Banking Customer Experience Specialist (Part-Time)

Company IconTD Bank
Location IconBeaconsfield

TD Canada Trust recherche un(e) préposé(e) en succursale à Beaconsfield, Québec, afin d’assister les clients dans les opérations bancaires et de recommander des solutions adaptées à leurs besoins.Le poste implique d’être le prem...Read More>>.

Posted: October 7th, 2026
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Branch Operations & Customer Experience Leader

Company IconEuro Car Parts Limited
Location IconBraintree

LKQ is seeking an experienced Duty Manager to join our branch leadership team in the United Kingdom. The role spans retail, warehouse and fleet functions, reporting to the Branch Manager and collaborating with other Duty Managers to drive day-to-d...Read More>>.

Posted: October 7th, 2026
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Coffee Shop Leader: Customer Experience Champion

Company IconDunelm
Location IconCraigavon

Dunelm is seeking a hands-on Pausa coffee shop Supervisor to lead a high-energy team in-store. You will own the customer experience, guide daily operations, and inspire staff to deliver joyful service. The role is 30 hours per week with overtime p...Read More>>.

Posted: October 7th, 2026
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Customer Experience Advisor — Retail Banking (Glasgow)

Company IconSantander
Location IconGlasgow

Santander Glasgow RG Branch is seeking a Customer Experience Advisor to support customers in-branch and via phone. The role involves handling everyday transactions, assisting customers with technology in the banking hall, and preventing fraud....Read More>>.

Posted: October 7th, 2026
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Store Team Leader — Energize Customer Experiences

Company IconCard Factory
Location IconGreenock

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and keep the team motivated. You’ll lead by example to deliver great service and ensure customers leave with what they came in for, plus...Read More>>.

Posted: October 7th, 2026
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Vehicle Rentals: Customer Experience Pro

Company IconEnterprise
Location IconCarlisle

Enterprise is seeking a Customer Service Representative to join our Cumbria team, starting immediately. You will greet customers, guide them through the rental process, deliver and collect vehicles, and explain options, rates and insurance....Read More>>.

Posted: October 7th, 2026
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Senior Service Advisor – Automotive Customer Experience

Company IconLithia
Location Icon

Lithia UK in Darlington (Ford) is seeking a Senior Service Advisor to deliver outstanding customer care in our automotive service operations. You will handle estimates, bookings and invoicing, and advise customers on actions and available extras w...Read More>>.

Posted: October 7th, 2026
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Retail Customer Experience Leader (Front-End)

Company IconB&M Retail
Location Icon

B&M Retail is seeking a Customer Service Manager for our Deacon Road store in Lincoln. You will lead the front-end team, delivering fast, friendly service from store entry to exit, in a busy, high-energy environment.This permanent, full-tim...Read More>>.

Posted: October 7th, 2026
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Store Operations Leader | Elevate Customer Experience

Company IconSainsbury's
Location Icon

Sainsbury's is seeking a Customer & Trading Manager to lead daily store operations and drive excellent service. You will manage a small team, maintain smooth operations, and ensure efficient service for customers in a high-paced environment....Read More>>.

Posted: October 7th, 2026
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Service Team Manager - Elevate Customer Experience

Company IconB&Q Limited
Location IconNorthern Ireland

B&Q Limited in Coleraine is hiring a Service Team Manager to lead and inspire the checkout team, delivering an exceptional customer journey across our store.This permanent role offers 36.75 hours per week with options for full-time, part-ti...Read More>>.

Posted: October 7th, 2026
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Store Team Leader - Elevate Customer Experiences

Company IconMoss
Location IconGlasgow

Moss in Glasgow is looking for an energetic leader to enhance customer experiences and drive team performance. In this role, you will lead by example, ensuring every interaction embodies the Moss Way while fostering a collaborative environment....Read More>>.

Posted: October 7th, 2026
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Night Shift Customer Experience Supervisor

Company IconLuxury Leisure
Location IconCoventry

Luxury Leisure in Coventry is seeking a Night Relief Supervisor to oversee guest services across our venues during night hours. The role involves delivering outstanding service while stepping up to supervise the team when required.You'll wo...Read More>>.

Posted: October 7th, 2026
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Premium Service Advisor: Upsell & Customer Experience

Company IconPorsche Retail Group Ltd
Location IconReading

Porsche Retail Group Ltd in Reading is recruiting a Service Advisor to enhance the ownership experience by combining vehicle knowledge with strong communication.You will drive service sales, manage bookings and updates, and ensure repairs a...Read More>>.

Posted: October 7th, 2026
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Part-Time In-Store Customer Experience Pro

Company IconLeyland SDM
Location IconLondon

Leyland SDM in Greater London is seeking a Customer Service Advisor to deliver an outstanding in-store experience. You will use product knowledge to assist customers, answer enquiries, and help meet their needs with a friendly, professional approa...Read More>>.

Posted: October 7th, 2026
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Branch Customer Experience Specialist - Financial Services

Company IconDudley Building Society
Location IconWest Midlands

Dudley Building Society in Bromsgrove is seeking a Customer Service Specialist to join our branch network. You will build long-term relationships with members, support them through key life events, and deliver outstanding service at the counter. T...Read More>>.

Posted: October 7th, 2026
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Customer Experience Champion | Front-End Clerk

Company IconWeis Markets
Location IconLancaster

Weis Markets is hiring a Customer Experience Associate at our Lancaster location. You will greet customers, assist with questions, and help resolve concerns in a polite, professional manner.Responsibilities include operating the front end,...Read More>>.

Posted: October 7th, 2026
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Product Genius: Elevate Customer Experience in Cars

Company IconArnold Clark
Location IconIrvine

Arnold Clark in Irvine is seeking a Customer Service Executive, known as a Product Genius, to deliver an outstanding customer experience at our BMW/MINI/Geely branch. You will learn about our products, assist customers in choosing vehicles, and su...Read More>>.

Posted: October 7th, 2026
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Customer Experience Pro – Banking Branch

Company IconSantander
Location IconLivingston

Santander Livingston Branch is seeking a Customer Experience Advisor to be the friendly face and voice for customers in-store and over the phone. This role is based in Livingston, working 35 hours per week on a rota from 8am to 6pm, Monday to Satu...Read More>>.

Posted: October 7th, 2026
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Customer Experience Advisor – Fraserburgh Branch

Company IconSantander
Location IconFraserburgh

Santander is hiring a Customer Experience Advisor for Fraserburgh. You will be the friendly face and voice, handling in-branch and telephony interactions, resolving queries and supporting transactions.You’ll build relationships, learn pro...Read More>>.

Posted: October 7th, 2026
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On-site Team Leader: Customer Experience Coach

Company IconTeleperformance
Location IconKilmarnock

Teleperformance in Glasgow is seeking a Team Leader to manage a customer service team on-site. The role starts 26th October 2026 and is a permanent, full-time position offering 40 hours per week with flexible shifts between 7am–9pm, Monday to Sa...Read More>>.

Posted: October 7th, 2026
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Service Advisor – Elevate Customer Experience & Growth

Company IconThe Solution Automotive Limited
Location IconFarnborough

The Solution Automotive Limited is seeking a driven Service Advisor for a franchised motor dealership in Farnborough. The role focuses on delivering excellent aftersales service, hitting deadlines, handling confidential information, and using stro...Read More>>.

Posted: October 7th, 2026
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Senior Night-Shift Customer Experience Leader

Company IconPinnacle Group Limited
Location IconChelmsford

Pinnacle Group is seeking a Senior Customer Service Advisor to join our Chelmsford contact centre team on nights. You will lead by example, handling high‑level enquiries and coaching peers to deliver fast, accurate service across multiple channe...Read More>>.

Posted: October 7th, 2026
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Shift Supervisor: Customer Experience Leader

Company IconAluminiosteverga
Location IconSpalding

Starbucks in the United Kingdom is seeking a dedicated shift supervisor to assist the store manager in delivering the Starbucks Experience during scheduled shifts. You will lead partners, ensure cash handling and safety, and coach teammates to uph...Read More>>.

Posted: October 7th, 2026
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Global Customer Experience Advisor - Upsell & Support

Company IconBark.com Global Limited.
Location Icon

Bark is seeking a Customer Experience Advisor to join our APAC team in India, handling a mix of inbound and outbound interactions for professionals and customers across Australia, New Zealand, the UK, and the US. You will be the voice of Bark, gui...Read More>>.

Posted: October 7th, 2026
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Customer Experience & Complaints Specialist (Aftersales)

Company IconABL Recruitment
Location IconLondon

A rapidly growing international automotive brand in London, UK, is seeking a Customer Experiences and Complaint Specialist to enhance aftersales operations and customer experience across the UK. Reporting to the Senior Regional Aftersales Manager,...Read More>>.

Posted: October 7th, 2026
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Automotive Service Advisor — Growth & Customer Experience

Company IconLookers Limited
Location IconGateshead

Lookers Limited is recruiting a Service Advisor to join our on-site Aftersales Team in Gateshead. You will book MOTs and services, upsell parts, and maintain customer communication with a focus on first-class service.You will report to the...Read More>>.

Posted: October 7th, 2026
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Car Service Advisor: Elite Customer Experience

Company IconAdam Curtis Specialist Automotive Recruitment Consultancy Ltd
Location IconTonbridge

Prestige is seeking an experienced Service Advisor in Tonbridge to join a Motor Trade main dealer group. The role is permanent/full-time with hours Mon-Fri 8-6 and 1 in 3 Saturdays, offering a car after 6 months, a pension, and 28 days annual leav...Read More>>.

Posted: October 7th, 2026
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Retail Customer Experience Champion – Garden Centre

Company IconDobbies Garden Centres Ltd
Location Icon

Dobbies Garden Centres Ltd is hiring a Retail Customer Advisor to join our stores in the United Kingdom. You will deliver an exceptional customer experience, assist with transactions, promote the Dobbies Club membership and contribute to a welcomi...Read More>>.

Posted: October 7th, 2026
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Customer Experience Advisor - Flexible Branch Roles

Company IconSantander
Location IconKirkwall

Santander is seeking a Customer Experience Advisor in Kirkwall to support customers in-branch and by phone, delivering friendly service and practical assistance with transactions and inquiries.The role offers a Lifestyle 260 contract with f...Read More>>.

Posted: October 7th, 2026
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High-Impact Team Leader – Customer Experience

Company IconTeleperformance
Location IconGlasgow

Teleperformance in Glasgow is hiring a Team Leader to manage and coach a performance-driven contact centre team. You will lead by example, drive service excellence, and ensure targets are met through effective coaching and process improvements....Read More>>.

Posted: October 7th, 2026
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Customer Experience Insights Executive – Retail & Aftersales

Company IconBYD Europe
Location IconLondon

BYD Europe is seeking a Customer Experience Executive to support the Customer Experience team across the BYD and DENZA retailer networks. You will analyse customer feedback, prepare reports and help retailers and internal teams improve across Sale...Read More>>.

Posted: October 7th, 2026
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Branch Customer Experience Advisor Retail Banking

Company IconBanco Santander SA
Location IconBrentwood

Santander is seeking a Customer Experience Advisor for Brentwood branch. The role involves handling in-branch and phone transactions, resolving queries, and ensuring excellent service.You will join a multi-skilled team, work on a 35-hour ro...Read More>>.

Posted: October 7th, 2026
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In-Store Shift Leader: Customer Experience Dynamo

Company IconTesco Retail
Location IconTaunton

Tesco is seeking a Shift Lead in Taunton to drive a great customer experience on the shop floor. You will lead a team across store areas, support colleagues with daily queries, and coach for excellent service.You’ll communicate clearly, f...Read More>>.

Posted: October 7th, 2026
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Shift Supervisor - Drive Brilliant Customer Experience

Company IconGreggs plc
Location IconBlackburn

Greggs plc is seeking a Shift Manager to be part of the management team, looking after the shop when the Manager isn’t around. You will engage and motivate the team, ensuring they have what they need to do an amazing job, whether in-store, deliv...Read More>>.

Posted: October 7th, 2026
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Branch Customer Experience Advisor — Part Time

Company IconSantander
Location IconLurgan

Santander is seeking a Customer Experience Advisor to join the Lurgan Branch on a part-time, 28-hour rota. You will greet customers, handle transactions, assist with banking technology, and answer calls from our contact centre while building custo...Read More>>.

Posted: October 7th, 2026
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Hybrid Customer Experience Advisor — Resolutions & Relationships

Company IconArco Limited
Location Icon

Arco Limited is seeking a proactive Customer Support Advisor to join our Customer Experience Team on a 12-month fixed-term, hybrid basis. The role is the primary contact for customer queries, with a strong focus on resolving issues empathetically...Read More>>.

Posted: October 9th, 2026
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