Customer Care Team Lead (FTC - Mat Cover)

Company IconHackajob Ltd
Location IconFulham

Our client is a savings and investment app.About our client Our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - mor...Read More>>.

Posted: October 3rd, 2026
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Customer Insights & Discovery Enablement Lead

Company IconLondon Stock Exchange Group
Location IconLondon

Overview As the Customer Insights & Discovery Enablement Lead in Product Operations, you will elevate decision quality across the product org by owning end-to-end customer insight programs and building discovery capability for PMs. You’ll...Read More>>.

Posted: October 1st, 2026
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Sales Enablement Lead (Customer & Product Support)

Company IconAlphaSense
Location IconLondon

Overview In this role you will design and own onboarding and continuous training for the global Customer & Product Support teams to build product fluency. You will partner with Product Enablement and cross-functional teams to prep the Reven...Read More>>.

Posted: October 1st, 2026
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Lead Customer Support/Access Mgmt Analyst

Company IconReinsurance Group of America
Location IconLondon

Overview In this role you drive daily service desk operations and Enterprise Access Management for regional teams, ensuring efficient IT support and adherence to standards. You will lead a team, coach staff, and manage escalations to delive...Read More>>.

Posted: October 7th, 2026
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Lead Customer Journey Manager - Data & AI Transformation

Company IconLloyds Banking Group
Location IconBristol

Overview In this role, you drive end-to-end customer and colleague journeys within the CIB Data Labs context, shaping data, analytics and AI-enabled solutions. You collaborate across product, technology and operations to translate needs int...Read More>>.

Posted: October 10th, 2026
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Senior Product Delivery Lead - Customer & External Affairs Technology

Company IconGL Global
Location Icon

Senior Product Delivery Lead – Customer & External Affairs Technology GL Global is hiring a Senior Product Owner / Product Delivery Lead to take full accountability for product delivery within a customer and external affairs technolo...Read More>>.

Posted: August 17th, 2026
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Senior Talent Lead: Customer Success Hiring & Sourcing

Company IconOmnea
Location Icon

Omnea is expanding its customer-facing team and seeks a Senior Talent Lead to own hiring for Accounts Management, Customer Success, and Solutions roles. You’ll lead sourcing, outreach, pipeline development, and candidate close, partnering with c...Read More>>.

Posted: August 18th, 2026
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IT Service Delivery Lead - Customer Focus, Flexible Hybrid

Company IconMethods
Location IconLondon

Methods is seeking a Service Delivery Manager to oversee day-to-day customer engagement and delivery of high-quality services within defined support contracts. You will interact with designated customers, drive continuous improvement, and ensure S...Read More>>.

Posted: August 28th, 2026
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Senior Play Experience Product Lead — Immersive Tech

Company Iconthe LEGO Group
Location IconLondon

The LEGO Group in the United Kingdom is seeking an experienced product manager to shape the future of technology-enabled play experiences. You will lead the product from concept to launch, partnering with technology teams to deliver high-quality,...Read More>>.

Posted: September 2nd, 2026
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Salesforce Portal Owner & Experience Cloud Lead

Company IconTriple Point
Location IconLondon

Triple Point in London is seeking a Senior Salesforce Portal Owner/Developer to own the end-to-end client digital journey across investor and adviser portals. You’ll work hands-on in Experience Cloud, building components and complex financial ca...Read More>>.

Posted: September 14th, 2026
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Strategic Programme Lead: Customer Marketing Transformation

Company IconAJ Bell Management Limited
Location IconLondon

AJ Bell is recruiting a Programme Manager, Customer Marketing Transformation, to lead and deliver strategic initiatives across marketing, digital, data, technology, and operations. You will manage multi-workstream programmes with governance, budge...Read More>>.

Posted: September 14th, 2026
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Forward‑Deployed Product Lead, Customer AI Solutions

Company IconLexisNexis Risk Solutions
Location IconLondon

LexisNexis Risk Solutions is building a new forward-deployed product capability. You will lead customer-embedded discovery, define value-driven product direction, and guide initiatives from discovery to pilots and scalable patterns.You will...Read More>>.

Posted: September 14th, 2026
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Cyber Security Manager: Customer Success & Incident Lead

Company IconWebhosting
Location IconLondon

Telefónica Tech UK&I hub seeks a Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You’ll own service governance, customer success and major incident coordination wh...Read More>>.

Posted: September 14th, 2026
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Dealer Principal: Lead Growth & Customer Excellence

Company IconD.M.Keith Ltd
Location IconLong Lee

Suzuki Keighley in Keighley (West Yorkshire) seeks a seasoned Dealer Principal to lead our team and drive profitability at the flagship dealership.You will report to the Board and Group Managers, mentor staff, and leverage Excel to analyse...Read More>>.

Posted: September 15th, 2026
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Executive Lead, Scaled Customer Success

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconMilton Keynes

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior Customer Success leader in the UK for a scaled CS function. You will lead two CS Managers, own the health and performance of a £4-5M ARR portfol...Read More>>.

Posted: September 16th, 2026
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Customer Advocacy & Growth Marketing Lead

Company IconTQB Tuple Romania S.R.L.
Location IconLondon

Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We seek an experienced customer marketer to own advocacy programs, craft compelling customer stories, and drive retention an...Read More>>.

Posted: September 21st, 2026
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Customer Marketing Analytics Lead — Measurement & Experimentation

Company IconAJ Bell Management Limited
Location IconLondon

AJ Bell Management Limited in London is seeking a Marketing Analytics Manager to build measurement capability across Customer Marketing, driving test-and-learn frameworks, KPI definition and scalable analytics supporting campaign planning and opti...Read More>>.

Posted: September 22nd, 2026
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Regulatory Team Lead: Complaints & Customer Outcomes

Company IconRandstad Technologies Recruitment
Location IconNewcastle upon Tyne

Randstad Technologies Recruitment in Newcastle upon Tyne is seeking a Regulatory Supervisor to lead and develop a dedicated team of Regulatory Agents focused on Customer Outcome Testing.The role emphasizes coaching, performance management,...Read More>>.

Posted: September 22nd, 2026
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Technology Lead: Customer-Facing Innovation & Roadmap

Company IconCBRE Group, Inc.
Location IconLondon

CBRE Group, Inc. is seeking a senior technology advisor for the GWS account in London. The role leads the technology roadmap, innovation agenda, and operational excellence to align CBRE’s technology with client outcomes and growth objectives....Read More>>.

Posted: September 22nd, 2026
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Interim PMO Lead – Customer Access Transformation

Company IconSalt Digital Recruitment
Location IconLondon

Local Government Authority is seeking an experienced Interim Project Manager / PMO Lead for the Customer Access and Service Transformation Programme in London. This hybrid role combines hands-on day-to-day delivery with PMO governance to keep the...Read More>>.

Posted: September 22nd, 2026
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Insights Strategy Lead for Customer-Driven Growth

Company IconMerry Hill Group
Location IconCastleton

Footasylum is seeking a Customer Insights Manager who will lead data-driven customer understanding across marketing, product and retail teams. You will collect, analyse and synthesise data from multiple sources to inform brand messaging, campaigns...Read More>>.

Posted: September 22nd, 2026
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Customer Success Team Lead - Key Accounts & Growth

Company IconOcean Technologies Group
Location IconLondon

Ocean Technologies Group, a historic maritime tech company, is recruiting a Customer Success Team Lead to drive adoption and value realization of subscribed services.You will lead a small team including Key Account CSMs, report to the Regio...Read More>>.

Posted: September 22nd, 2026
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Customer Service Excellence Project Lead

Company IconTE Connectivity
Location IconChew Magna

TE Connectivity seeks a Customer Service Center of Excellence Project Manager to optimize the Customer Service function. You will lead projects from planning to implementation, ensuring milestones and stakeholder alignment, while driving digital t...Read More>>.

Posted: September 22nd, 2026
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Customer Operations & Analytics Lead — Remote Options

Company IconOctopus Legacy
Location IconLondon

Octopus Legacy is seeking a Customer Operations Manager to bring structure and momentum to our Customer and Bookings teams. You will own the operational engine, build data capture, dashboards and reporting, and partner with leadership to optimise...Read More>>.

Posted: September 22nd, 2026
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Customer Success Team Lead - SaaS & Key Accounts

Company IconOneOcean Group
Location IconLondon

OneOcean Group is seeking a Customer Success Team Lead in London to drive adoption, value realization, and renewals across a portfolio of customers. You will lead a team of CS managers and collaborate with Sales, Product and Support to ensure cust...Read More>>.

Posted: September 25th, 2026
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Senior Powerplant Engineer – Customer-Facing Tech Lead

Company IconWillis Engine Repair Center® (US)
Location IconWales

Willis Engine Repair Centre (WERC), part of Willis Lease Finance Corporation (WLFC), is seeking an experienced Powerplant Engineer Technician to be the technical focal point for customers and our engineering teams, providing expert guidance on pow...Read More>>.

Posted: September 25th, 2026
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Senior Software Engineer: Lead Customer-Facing Systems

Company IconHomeprotect
Location IconLondon

Homeprotect is seeking a Senior Software Engineer to lead technical delivery for customer-facing systems and the claims workflow. You will own complex features, make architectural decisions, and mentor teammates to raise the overall capability of...Read More>>.

Posted: September 27th, 2026
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Seller Experience & Engagement Lead | Hybrid London

Company IconZachary Daniels
Location IconLondon

Zachary Daniels represents a leading consumer goods brand in the search for a Seller Experience & Engagement Manager to shape the seller experience on its growing online marketplace. Central London with hybrid/strong flex offers ownership across c...Read More>>.

Posted: September 27th, 2026
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Automotive SaaS Implementation Lead — Customer-Focused

Company IconHarvey Nash
Location IconBirmingham

Harvey Nash is recruiting a Technical Implementation Manager to deliver software solutions for customers in the automotive SaaS sector. You will bridge commercial, technical and product teams to ensure smooth implementations from discovery through...Read More>>.

Posted: September 30th, 2026
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Hybrid Payments & Customer Fulfilment Process Lead

Company Iconcapitalone
Location IconNottingham

Capital One in Nottingham is seeking a Principal Associate Process Manager to join our Customer Fulfilment Process Management Team. You will drive end-to-end process excellence across payments, communications, card issuance, and mail processes, en...Read More>>.

Posted: September 30th, 2026
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End-to-End Customer Value Realization Lead

Company Iconhawk
Location IconLondon

Hawk is seeking a Customer Value Partner in the United Kingdom to own and grow strategically important customer relationships from first scoping through implementation and ongoing value realization. You will drive outcomes, manage delivery against...Read More>>.

Posted: October 2nd, 2026
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Remote Customer Success Pod Lead - Technical & Coaching

Company IconTyk Technologies Ltd
Location IconLondon

Tyk Technologies Ltd is seeking a Customer Success Pod Lead (AMER) to drive proactive customer success and engineering-led improvements. You’ll mentor Customer Success Engineers, manage high-priority engagements, and partner with Engineering, Pr...Read More>>.

Posted: October 2nd, 2026
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Oracle Service Delivery Lead — Customer Success & Growth

Company IconVersion 1
Location IconManchester

Version 1 is seeking a Head of Oracle Service Delivery Management to lead a team of Service Delivery Managers and drive exceptional outcomes for enterprise Oracle environments. You will shape service strategy, own governance, and partner with sale...Read More>>.

Posted: October 3rd, 2026
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Customer-Facing Implementation Lead: Pre-Sales to Go-Live

Company IconProton.ai
Location IconCambridge

Proton.ai is hiring an Implementation Manager to own standard customer engagements from pre-sales solutioning through a successful go-live. You will be the customer-facing owner of the plan, the work, and the outcome—translating distributor work...Read More>>.

Posted: October 3rd, 2026
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Data Lead, Customer Domain — Shape Strategy & Value (Hybrid)

Company IconeasyJet holidays
Location IconLuton

easyJet holidays is seeking a Data Lead in the Customer Domain to translate business strategy into data-enabled outcomes. You'll collaborate with senior leaders and coordinate matrixed teams across Data Engineering, Analytics, Data Science, Archit...Read More>>.

Posted: October 3rd, 2026
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Product Owner — Customer Servicing & Roadmap Lead (Hybrid)

Company IconNationwide
Location IconSwindon

Nationwide is seeking a Product Owner in Customer Servicing to define and deliver outcomes across the Colleague Servicing Value Stream. You’ll own the roadmap and backlog, balancing business value, risk, and operational performance to empower cu...Read More>>.

Posted: October 3rd, 2026
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Customer Data Science & AI Lead

Company Icon3003 Accenture (UK) Limited Company
Location IconLondon

Accenture Song is seeking a Data Science Associate Manager (Customer) to lead analytics and AI initiatives in the UK. You will design and deliver data-driven customer solutions, guide model choices, and work with cross-functional teams to scale pr...Read More>>.

Posted: October 4th, 2026
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Tech Lead, Customer Lifecycle & Backend Systems

Company IconRemote Worker LTD.
Location IconLondon

Kraken in London is seeking a Senior Software Engineer or above to lead a talented team responsible for backend systems and the UK client support site. You will set technical direction, mentor engineers, and contribute hands-on code in Python and...Read More>>.

Posted: October 4th, 2026
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Senior Electronics Engineer: Lead Custom Analog & Power

Company IconECM Selection
Location IconEast Midlands

ECM Selection is expanding its electronics team and seeks engineers with a background in analogue or power electronics to work closely with customers on instrumentation projects.You will improve existing designs, develop new custom products...Read More>>.

Posted: October 4th, 2026
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Customer Supply Chain Lead - Discounter & IBP

Company IconPepsiCo, Inc.
Location IconReading

PepsiCo UK in Reading seeks a Customer Supply Chain Lead (Discounter) to steer end-to-end collaboration across designated customers, enabling best-in-class service through demand and supply planning and strong cross-functional partnerships....Read More>>.

Posted: October 6th, 2026
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Customs & Global Freight Compliance Lead

Company IconSailGP
Location IconSouthampton

About: The Rolex SailGP Championship is the most exciting racing on water, where anything can happen in short, adrenaline-fueled battles between national teams at iconic stadium destinations worldwide. Top athletes fly in identical high-t...Read More>>.

Posted: October 7th, 2026
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Fraud Team Lead - Customer Care & Compliance

Company IconThe-Very-Group
Location IconBolton

The Very Group is looking for a proactive Fraud Team Leader to guide and coach a group of Fraud Specialists, ensuring outstanding customer outcomes while adhering to FCA, GDPR and regulator expectations.You’ll lead with a people-first app...Read More>>.

Posted: October 7th, 2026
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Master Data Governance & Quality Lead - Customer

Company IconRolls-Royce
Location IconEast Midlands

Job DescriptionCustomer Master Data Governance & Quality LeadLocationUK – DerbyContract TypeTemporary role – 1 Year Fixed TermRole PurposeThe Customer Master Data Governance & Quality Le...Read More>>.

Posted: October 7th, 2026
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Vice President Lead - Customer Due Diligence

Company IconBank Of China
Location IconLondon

Operations Services - Financial Crime Operations department is responsible for ensuring that all financial crime risks in Bank of China (UK) Limited and Bank of China Limited London Branch (jointly referred to as the Bank) are identified, managed...Read More>>.

Posted: October 10th, 2026
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Global Retail Project Manager — Customer-Centric Ops Lead

Company IconB2e Consulting
Location IconLondon

Global Consumer Electronics Company is seeking a Project Manager to support customer‑centric service, improving processes and boosting operational efficiency across in-store retail operations.You will partner with global retail support te...Read More>>.

Posted: October 11th, 2026
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Resident Experience & Operations Lead (12‑Month FTC)

Company IconRandstad NV
Location IconLondon

Randstad CPE is seeking a Community Manager to assume overall operational and commercial accountability for a Build-to-Rent asset in Greater London. You will manage on-site operations, lead the team, control budgets, and ensure high resident stand...Read More>>.

Posted: October 11th, 2026
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