Customer Experience & Quality Lead

Company IconPeaks & Plains Housing Trust
Location IconMacclesfield

Customer Experience & Quality LeadLocation: Macclesfield, UKSalary: up to £36,000We're a housing provider in Macclesfield with over 5,000 properties across East Cheshire and t...Read More>>.

Posted: October 17th, 2026
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Beauty Department Lead & Customer Experience Coach

Company IconSEPHORA
Location IconLondon

SEPHORA UK is seeking a Department Manager (Supervisor) to lead a high-performing Beauty Advisor team, delivering exceptional customer experiences and driving sales across cosmetics, skincare, and fragrance. You’ll coach, develop and inspire; ma...Read More>>.

Posted: July 27th, 2026
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Customer Experience Service Lead — Shape Simple IT Journeys

Company IconED ENERGY
Location IconGloucester

EDF Energy in the UK is seeking a Service Lead to shape and improve end-to-end customer experiences across Enterprise IT. You will champion customer journeys, ensure services are accessible and easy to navigate, and focus on delivering outcomes co...Read More>>.

Posted: August 28th, 2026
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Customer Experience Team Leader: Lead & Elevate Service

Company IconVeolia
Location IconWarrington

Veolia is seeking a Multi-skilled Customer Experience Team Leader to lead a high-performing team at Birchwood Park, Warrington. This role combines strategic leadership with hands-on responsibility across four service areas, ensuring seamless servi...Read More>>.

Posted: September 1st, 2026
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Retail Floor Lead - Customer Experience & Sales Coach

Company IconABERCROMBIE AND FITCH
Location IconLiverpool

Abercrombie & Fitch Co. is seeking a Key Lead in Liverpool to support store leadership on the floor, coaching Brand Reps and Stock Associates to ensure exceptional customer experiences and daily sales performance.The role emphasizes coachin...Read More>>.

Posted: September 3rd, 2026
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Branch Manager: Lead Retail Team & Customer Experience

Company IconTimpson Group
Location IconScotland

Timpson Group is seeking individuals for a permanent, full-time position in Alloa, Scotland, focusing on customer service. Training is provided, so no prior experience is needed. Successful candidates will thrive in a vibrant retail environment....Read More>>.

Posted: September 9th, 2026
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Customer Experience Manager (CXM)

Company IconBabble Cloud
Location IconBurton upon Trent

Contracted Office: Burton Office - DE14 2DH Company Description Why Babble? Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in...Read More>>.

Posted: September 10th, 2026
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Customer Experience Architect

Company IconBabble Cloud
Location IconBurton upon Trent

Babble Cloud in Burton upon Trent is seeking a Customer Experience Manager (CXM) to oversee the end-to-end experience within assigned accounts, from first contact through post-purchase support. You will lead initiatives to improve the customer jou...Read More>>.

Posted: September 10th, 2026
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Technical Support & Customer Experience Advisor

Company IconSafetykleen
Location IconRotherham

Safetykleen in Dinnington, South Yorkshire, invites applications for a Technical Customer Experience Advisor to join our busy team. You will be the first point of contact for customer technical queries, diagnose issues, and provide effective solut...Read More>>.

Posted: September 11th, 2026
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SE Delivery Ops Lead | Customer Experience

Company IconRoyal Mail Group
Location IconLondon

Royal Mail Group in London is recruiting a Customer Operations Support Manager for the South East 1 OPL Area. You will oversee the delivery operation and lead a frontline team to deliver excellent doorstep service.Based at Southwark Deliver...Read More>>.

Posted: September 21st, 2026
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Pod Operations Lead - Customer Experience & Sales

Company IconScrewfix Direct Ltd.
Location IconLeominster

Screwfix Direct Ltd. is seeking a Pod Supervisor to lead a Pod team, drive customer service excellence, and support sales performance in a fast-paced retail environment. You will mentor colleagues, ensure safe, accurate processes, and help deliver...Read More>>.

Posted: September 24th, 2026
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Retail Team Lead — Customer Experience & KPIs

Company IconClarks group
Location IconLiverpool

Clarks group is seeking an Assistant Store Manager in Liverpool to support the Store Manager in leading our retail team and daily operations. This role blends leadership, customer service, and operational management, with a hands-on approach to en...Read More>>.

Posted: September 24th, 2026
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Department Lead – Retail & Customer Experience

Company IconHalfords
Location IconBridgwater

Halfords is seeking a committed retail leader to support the day-to-day running of a department in Bridgwater. You will supervise a small team, coach colleagues, and drive excellent customer service while meeting sales targets.You will work...Read More>>.

Posted: September 25th, 2026
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Floor Lead - Customer Experience & Sales Coach

Company IconABERCROMBIE AND FITCH
Location IconLeeds

Abercrombie & Fitch Co. in Leeds is seeking a Key Lead to guide brand reps and stock associates, ensuring an outstanding in-store experience and daily sales performance. You will open/close routines, operate POS, fulfill omni-channel orders, maint...Read More>>.

Posted: October 1st, 2026
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Optics Store Lead - Customer Experience & Team Growth

Company IconBoots UK
Location IconWarrington

Boots Opticians in Warrington is looking for an Assistant Manager to lead a diverse team and partner with the Store Manager to drive store performance and the customer journey.You will be involved in customer service, store operations and c...Read More>>.

Posted: October 2nd, 2026
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Retail Team Lead: Customer Experience & Coaching

Company IconThe White Company
Location IconManchester

The White Company in Manchester is looking for a Supervisor to lead the shop floor, inspire the team and deliver exceptional customer experiences while driving day-to-day performance. You will mentor colleagues, handle customer queries with empath...Read More>>.

Posted: October 2nd, 2026
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Deputy Manager: Lead Customer Experience & Team Growth

Company IconTenpin - Peterborough
Location Icon

Tenpin - Peterborough is expanding and seeks a Deputy Manager to oversee daily operations, lead a large team, and drive sales and guest satisfaction at our new Queensgate location. You will support the General Manager, foster a customer-focused cu...Read More>>.

Posted: October 2nd, 2026
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Pop-Up Store Lead: Customer Experience & Sales

Company IconPOP MART UK CORPORATION LTD
Location IconNewcastle upon Tyne

POP MART is seeking an experienced Assistant Store Manager to support the successful launch and operation of a Newcastle pop-up store. You will work closely with the Store Manager, driving sales targets, leading a diverse team, and ensuring outsta...Read More>>.

Posted: October 3rd, 2026
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Retail Bureau Manager: Lead & Elevate Customer Experience

Company Iconeurochange
Location IconNorthern Ireland

eurochange in Belfast is seeking a Retail Bureau Manager to lead the Ann Street branch. You will drive revenue, deliver memorable customer experiences, and ensure AML/KYC compliance in a fast-paced retail FX environment.Lead a small team, c...Read More>>.

Posted: October 6th, 2026
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Showroom Lead — CAD, Sales & Customer Experience

Company IconBenchmarx Kitchens & Joinery
Location IconEast Midlands

Benchmarx Kitchens & Joinery, part of the Travis Perkins group, is looking for a Branch Manager to drive performance across daily operations. You will coach a team to meet sales targets, maintain high service standards, and ensure safe, efficient...Read More>>.

Posted: October 6th, 2026
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Boutique Retail Manager - Lead Luxury Customer Experience

Company IconNestlé Nespresso SA
Location IconSheffield

Nestlé Nespresso SA in Sheffield Meadowhall is seeking a Retail Manager for a 12-month fixed term contract. You will lead the boutique to achieve commercial objectives, optimise the customer experience, and inspire a high-performing team in a lux...Read More>>.

Posted: October 6th, 2026
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Customer Experience Advisor

Company IconBidcorp
Location IconNottingham

Bidfood is seeking a Customer Service Executive in Nottingham to deliver outstanding service to customers. The role focuses on handling and resolving customer queries efficiently and professionally, with 38 hours per week, Monday to Friday, and oc...Read More>>.

Posted: October 7th, 2026
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Showroom Manager: Lead a premium team & customer experience

Company IconHSL Chairs
Location IconEastbourne

HSL Chairs in Eastbourne is seeking a Showroom Manager to lead our Hampden Park showroom and home visit service. You’ll create a warm, professional environment for customers and your team while driving commercial performance.You’ll coac...Read More>>.

Posted: October 7th, 2026
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Customer Experience Executive

Company IconDms Reprographics Ltd
Location Icon

Key RoleAfter an excellent start to the year, we are looking to recruit a new role into the business to look after our key clients on a regular basis. This will entail managing our clients both to maintain existing relationships and cr...Read More>>.

Posted: October 7th, 2026
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Assistant Shop Manager: Lead Fresh Food & Customer Experience

Company IconWenzel's the Bakers Ltd.
Location IconBourne End

Wenzel’s the Bakers in Bourne End is seeking an Assistant Shop Manager to lead, train and support a busy retail team, while preparing fresh products and delivering excellent customer service.You will work closely with the Shop Manager to...Read More>>.

Posted: October 7th, 2026
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Customer Experience Coordinator

Company IconConfidential
Location IconBournemouth

Confidential in Bournemouth is seeking a Customer Operations Coordinator to deliver first-class service from enquiry to resolution. You will be the main contact for customers, coordinating appointments and working with engineers and internal teams...Read More>>.

Posted: October 7th, 2026
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Service Advisor – Vehicle Service & Customer Experience

Company IconFord & Slater
Location IconSpalding

Ford and Slater in Spalding is seeking a Service Advisor to deliver outstanding customer service while coordinating service bookings in a busy workshop. The role suits a customer-focused individual with experience in the motor trade; PC literacy a...Read More>>.

Posted: October 9th, 2026
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Operations & Customer Experience Executive

Company IconBiscuit Recruitment
Location IconLondon

Biscuit Recruitment is delighted to be exclusively partnering with a purpose-driven premium chocolate brand as it builds its founding UK team ahead of launch. With a commitment to sourcing exceptional cacao directly from farming communit...Read More>>.

Posted: October 9th, 2026
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Customer Experience Specialist - Flexible Hours

Company IconLegalandgeneral
Location IconCardiff

Legal & General (L&G) is recruiting a Customer Experience Advisor for our Workplace Pensions team in Cardiff. The role involves handling inbound calls, helping customers understand pension products and options, and recording information accurately...Read More>>.

Posted: October 9th, 2026
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Retrofit Customer Experience Coordinator

Company IconSovereign Network Group
Location IconBasingstoke

Sovereign Network Group is seeking a Customer Care Coordinator to join the Retrofit Delivery team in the UK, delivering an excellent customer experience across our retrofit programme and ensuring timely updates to customers.You will act as...Read More>>.

Posted: October 9th, 2026
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Global Operations & Customer Experience Leader

Company IconStronger LTD.
Location IconLondon

Stronger is seeking a Global Operations & Customer Experience Director to shape and oversee logistics, service, and sales operations for rapid growth across regions. You will build scalable systems, mentor teams and collaborate with founders to dr...Read More>>.

Posted: October 9th, 2026
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Global Operations & Customer Experience Director

Company IconStronger LTD.
Location IconLondon

Global Operations & Customer Experience Director Job Title: Global Operations and Customer Experience Director Department: Operations and Customer Service Reports to: Elena Lapetra, Co-Founder and Director...Read More>>.

Posted: October 9th, 2026
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Customer Experience Associate - Flexible Hours

Company IconMoto
Location IconLymm

Moto is hiring a Team Member at Lymm Services, M6 Junction 20 and M56 Junction 9 in Lymm, Cheshire. The role offers a rate of £12.90 per hour on a 21-hour contract and includes benefits like weekly pay, discretionary bonus potential, and staff di...Read More>>.

Posted: October 9th, 2026
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Pod Team Leader - Customer Experience & Ops

Company IconScrewfix
Location IconBuxton

Screwfix Buxton is seeking a customer‑focused Pod Supervisor to lead the Pod team, uphold service standards and drive sales. This role suits a proactive leader who can work independently, manage workload, and ensure safe operations in a busy ret...Read More>>.

Posted: October 9th, 2026
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Centre Manager: Ownership, Growth & Customer Experience

Company IconNiche Recruitment Ltd
Location IconOxford

Niche Recruitment Ltd is seeking a commercially minded Centre Manager to lead a busy business centre in Chippenham. You’ll oversee the team, drive occupancy, revenue and customer experience, and build strong relationships with local businesses t...Read More>>.

Posted: October 9th, 2026
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Customer Experience & Relationship Manager

Company IconWorkman
Location IconLondon

Shaftesbury Capital is seeking a Customer Relationship Manager to strengthen relationships with commercial customers across the portfolio and to drive engagement, communications and customer insight. You will work closely with Property and Facilit...Read More>>.

Posted: October 9th, 2026
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Head Office Customer Experience Advisor

Company IconHotel Chocolat
Location IconRoyston

Hotel Chocolat, Mint House, Royston, is hiring a Customer Experience Advisor for our Head Office on a 3–6 month fixed-term contract. This is an entry-level role designed to immerse you in our premium brand and multi-channel customer service....Read More>>.

Posted: October 9th, 2026
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Barista - Latte Art & Customer Experience Pro

Company IconZedwell
Location IconCity of Westminster

Zedwell is seeking enthusiastic Baristas for our Piccadilly Circus coffee shop. You will be crafting a wide range of coffee and tea beverages, including latte art, while delivering a high standard of customer service at a busy hotel location....Read More>>.

Posted: October 11th, 2026
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CX Operations Lead – Warrington Customer Experience Center

Company IconHSBC Group
Location IconWarrington

JLL in Warrington (HSBC account) seeks a Customer Experience Centre Manager to lead the operational delivery of the CEC across ~350 sites, ensuring timely client escalations and strong cross-functional collaboration with engineering and operations...Read More>>.

Posted: October 6th, 2026
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Director of Customer Experience & Success

Company IconTrade Recruit
Location IconPeterborough

Director of Customer Experience & SuccessSalary: £100,000 £120,000 per annumLocation: Peterborough – Full-Time, Office-BasedJob Type: Full-Time, PermanentAbout Trade MastermindTrade Mastermind is a leadin...Read More>>.

Posted: October 9th, 2026
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Director, Customer Experience & Success Strategy

Company IconTrade Recruit
Location IconPeterborough

Trade Mastermind seeks a Director of Customer Experience & Success to own the customer journey from onboarding through ongoing development and retention. You will define and implement a measurable customer success strategy, KPIs and outcomes, work...Read More>>.

Posted: October 9th, 2026
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