Principal Customer Success Manager

Company IconNasuni
Location IconLondon

Overview In this role you will own the post‑sales relationship for a portfolio of strategic customers across EMEA, driving adoption, retention and measurable business outcomes. You will partner with executives and champions to lead value-...Read More>>.

Posted: September 30th, 2026
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Senior Customer Success Manager

Company IconMongoDB
Location IconLondon

Overview In this role you will serve as a strategic advisor and primary contact for MongoDB end users, guiding technical and account-centric initiatives across Sales, Professional Services, and Solutions Architects. You will own a defined p...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - SMB

Company IconGearset
Location IconCambridge

Overview You will manage a sizeable SMB portfolio, acting as a trusted advisor to help customers achieve Salesforce DevOps goals and realize value from Gearset. By driving retention, adoption, and expansion, you partner with cross-functiona...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - Housing

Company IconNEC Software Solutions
Location Icon

Overview In this role you own the end-to-end NEC Housing Solution for customers, ensuring cross‑module coherence and policy alignment. You’ll lead design decisions, resolve cross‑team conflicts, and translate business policies into sy...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - MM

Company IconGearset
Location IconCambridge

Overview As Premier Customer Success Manager at Gearset, you’ll nurture trusted relationships with top customers and drive sustained value from Gearset. You will own 80–100 accounts, prioritising impact and renewal outcomes while collab...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager II

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by aligning with sales, driving renewals and retention, and guiding customers to adopt and expand Braze features. You are the main advisor for clients...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconeGain Communications
Location IconNewbury

Overview As Senior Customer Success Manager at eGain, you’ll guide strategic enterprise relationships to maximize adoption and ROI of our AI-powered knowledge platform. You will align client AI priorities with knowledge management roadmap...Read More>>.

Posted: October 1st, 2026
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Product Customer Success Manager

Company IconNICE Systems
Location IconLondon

Overview In this role, you will own a portfolio of enterprise customers and drive real business value from Proactive AI Agent. You’ll combine data analysis with deep client engagement to ensure renewal and expansion, guiding cross-functio...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager (EMEA)

Company IconCloudBees
Location IconLondon

Overview In this role you are the strategic quarterback for a portfolio of enterprise customers, guiding them from deployment to ongoing value realization. You build trusted partnerships with executive sponsors, coordinate cross-functional...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconIntercom
Location IconLondon

Overview In this Strategic CSM role, you partner with our largest, most complex customers to drive AI-driven support transformations using Fin. You’ll guide executive stakeholders through scoping, adoption, and measurable outcomes, shapin...Read More>>.

Posted: October 1st, 2026
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Sr. Customer Success Manager

Company IconMonotype Imaging
Location IconLondon

Overview In this role you help customers adopt, optimize, and realize maximum value from our SaaS platform. You manage a defined book of business, guide onboarding, and maintain proactive engagement to achieve outcomes across the lifecycle....Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconFlexera Software
Location Icon

Overview As a Customer Success Manager, you own strategic enterprise accounts deploying Flexera solutions across cloud and on-premises, guiding value realization and renewals. You’ll manage the portfolio through the full lifecycle, coordi...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconGlobal Web Index
Location IconLondon

Overview As a Senior Enterprise Customer Success Manager at GWI, you own strategic relationships with our largest clients to drive value from our product and data. You’ll collaborate with cross-functional teams to ensure adoption, deliver...Read More>>.

Posted: October 1st, 2026
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Technical Customer Success Manager

Company IconChronos Consulting
Location IconLondon

Overview In this role you will guide enterprise IT customers through the adoption and optimization of a cutting-edge SaaS Digital Experience Management platform. You will work closely with cross-functional teams to understand customer needs...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconCarta
Location IconLondon

Overview In this role you will own the health and success of Carta Europe’s mid-market to enterprise customer base, driving adoption and retention. You’ll act as a trusted advisor, collaborating with cross-functional teams to maximize v...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, Metronome

Company IconStripe
Location IconLondon

Overview In this role you will act as a trusted advisor to Stripe customers, optimizing value from the Revenue and Finance Automation (RFA) product suite. You’ll collaborate with account teams and senior leadership across business, produc...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, U.K.

Company IconWunderkind
Location IconLondon

Overview In this role you help senior leaders at landmark brands solve digital problems using Wunderkind’s software. You’ll manage enterprise relationships, design onboarding and strategy, and drive campaign execution and optimization t...Read More>>.

Posted: October 1st, 2026
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Enterprise Customer Success Manager

Company IconTripActions
Location IconLondon

Overview In this role you will serve as a trusted advisor to strategic enterprise customers, guiding onboarding, adoption, and ongoing value realization of our platform. You will collaborate with cross-functional teams to align on business...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager - iGaming

Company IconTrueLayer
Location IconLondon

Overview As a Customer Success Manager at TrueLayer, you will be a trusted advisor for our largest merchants, driving adoption and revenue growth at checkout in the Pay by Bank ecosystem. You will own a strategic portfolio in the iGaming ve...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconKinaxis
Location Icon

Overview In this Senior Customer Success Manager role, you partner with large enterprise customers to realize the full value of Kinaxis solutions and drive sustainable growth. You’ll lead governance for key accounts, champion adoption, an...Read More>>.

Posted: October 2nd, 2026
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Customer Success Manager (EMEA)

Company IconImmuta
Location IconLondon

Overview In this Senior CSM role for EMEA, you guide enterprise customers through onboarding, adoption, and renewal of Immuta’s Data Authorization Platform. You partner with senior stakeholders to define success and drive measurable outco...Read More>>.

Posted: October 3rd, 2026
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Senior Customer Success Manager

Company IconYext
Location IconLondon

Overview In this role you drive adoption and value realization for enterprise clients on Yext’s visibility platform. You collaborate with sales, product, and GTM teams to align solutions with client objectives, manage renewals, and identi...Read More>>.

Posted: October 6th, 2026
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Customer Success Manager (CSM)

Company IconLimbic
Location IconLondon

About Us:We are a fast-growing clinical AI startup based in London, dedicated to transforming mental health for clinicians and patients. Our products empower healthcare providers and organizations to deliver better care with greater effi...Read More>>.

Posted: June 6th, 2026
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Senior Customer Success Manager

Company IconOmetria
Location IconLondon

Join to apply for the Senior Customer Success Manager role at OmetriaJoin to apply for the Senior Customer Success Manager role at OmetriaWe’re seeking a Senior Cu...Read More>>.

Posted: June 6th, 2026
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Customer Success Manager (Corporate)

Company IconBetterCloud
Location IconLondon

About AlphaSense The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from c...Read More>>.

Posted: June 6th, 2026
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SaaS Customer Success Manager

Company IconIMT Resourcing Solutions
Location IconBirmingham

Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle...Read More>>.

Posted: June 6th, 2026
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Customer Success Manager, Commercial

Company IconHyperproof
Location IconLondon

As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practi...Read More>>.

Posted: June 6th, 2026
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Customer Success Manager - CattleEye

Company IconGEA Germany GmbH
Location IconBelfast

CattleEye is an innovative and dedicated team with a mission to support animal welfare and support farm businesses. The leadership team drives the product, the commercial strategy, and the science. The customer success team makes sure every far...Read More>>.

Posted: June 28th, 2026
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Enterprise Customer Success Manager

Company IconTechwolf
Location IconLondon

Our Customer Success team plays a crucial role in ensuring our customers get the most value possible out of TechWolf's innovative platform. We are on the lookout for a skilled Customer Success professional to join as one of the founding...Read More>>.

Posted: August 7th, 2026
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Enterprise Customer Success Manager

Company IconTavily
Location IconTipton

About Tavily We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers b...Read More>>.

Posted: August 12th, 2026
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Enterprise Customer Success Manager

Company IconBetterCloud
Location IconLondon

AlphaSense is seeking a Customer Success Manager to ensure clients realise measurable outcomes from our platform. You will partner with Account Managers to optimise the customer journey, focusing on adoption, engagement, and value realization from...Read More>>.

Posted: August 17th, 2026
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Strategic Customer Success Manager

Company IconSevenRooms
Location IconLondon

Our Strategic Customer Success team sits within DoorDash’s In-Store business unit, focused on driving long-term value, retention, and expansion across our largest enterprise customers in EMEA.We operate as strategic partners to our cli...Read More>>.

Posted: August 21st, 2026
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Enterprise Customer Success Manager

Company IconHiBob
Location IconLondon

Job DescriptionCome and be yourself with us!Being a Bobber means bringing your whole self to work - whether you're bubbly, shy, funny, bold, or something in between. We want you to feel confident to do your best work here....Read More>>.

Posted: August 27th, 2026
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Customer Success Manager (International)

Company IconPrudence Holdings
Location IconLondon

Why Uniti Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, co...Read More>>.

Posted: August 29th, 2026
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Customer Success Manager, EMEA

Company IconJackalope Digital LLC
Location IconLondon

About NotabeneNotabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services betwe...Read More>>.

Posted: August 31st, 2026
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Customer Success Manager, Enterprise

Company IconLogicMonitor
Location IconLondon

About Us We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driv...Read More>>.

Posted: September 1st, 2026
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Senior Customer Success Manager

Company IconFin. The highest performing Customer Agent
Location IconLondon

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, alway...Read More>>.

Posted: September 2nd, 2026
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Customer Success Manager, Government

Company IconSayari
Location IconLondon

About Sayari:Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground...Read More>>.

Posted: September 3rd, 2026
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Customer Success Manager, Goldcast

Company IconCvent, Inc.
Location IconLondon

Overview Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent...Read More>>.

Posted: September 4th, 2026
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Customer Success Manager EMEA

Company IconLoopWork
Location IconGlasgow

About Loop Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ. We are scaling rapidly, driven by a strong product and exceptio...Read More>>.

Posted: September 4th, 2026
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Sr. Customer Success Manager

Company IconMonotype
Location IconLondon

Are you our “TYPE”? Named \"One of the Most Innovative Companies in Design\" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager EMEA

Company IconJus Mundi
Location IconLondon

Join Jus Mundi – To Power Global Justice Founded in 2019 and recognized as a mission‑led company, Jus Mundi is pioneering legal technology to power global justice through artificial intelligence. Headquartered in Paris, with ad...Read More>>.

Posted: October 1st, 2026
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Enterprise Customer Success Manager

Company IconHeim
Location IconLondon

Who We Are Heim are powering the left shift, and forging the way for decentralisation of healthcare. Our team of technologists, clinicians, and operators design and deploy technology that unlocks frontline productivity - giving teams back...Read More>>.

Posted: October 4th, 2026
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Senior Customer Success Manager

Company IconYext Inc.
Location IconLondon

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discover...Read More>>.

Posted: October 5th, 2026
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Commercial Customer Success Manager

Company IconDeskpro
Location IconWimbledon

About DeskproDeskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently. With a robust set of tools, Deskpro helps...Read More>>.

Posted: October 5th, 2026
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Customer Success Manager (Cisco)

Company IconCDW group
Location IconLondon

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in...Read More>>.

Posted: October 6th, 2026
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Commercial Customer Success Manager

Company Iconincident
Location IconLondon

A little about us incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genu...Read More>>.

Posted: October 6th, 2026
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Senior Customer Success Manager

Company IconSalesforce
Location IconLondon

We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will act as a trusted advisor to both business and techn...Read More>>.

Posted: October 6th, 2026
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Enterprise Customer Success Manager

Company Iconincident.io
Location IconLondon

A little about usincident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.The stakes are real, the talent is insane, and somehow it's a genuin...Read More>>.

Posted: October 7th, 2026
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