Customer Journey Insights Manager, Continuous Service Improvement

Company IconDeloitte
Location IconCardiff

Overview In this role, you will define and improve employee journeys across Enabling Functions by uncovering actual experiences. You will lead evidence-based journey reviews to surface friction and opportunities, then translate insights int...Read More>>.

Posted: October 3rd, 2026
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Security Service Delivery Manager — SLA & Customer

Company IconNomios UK&I
Location IconBasingstoke

A leading technology firm in Basingstoke seeks a Service Delivery Manager to oversee customer service delivery and ensure satisfaction. Responsibilities include managing service transitions, attaining SLAs, and reporting on service performance. Ideal...Read More>>.

Posted: June 6th, 2026
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IT Service Delivery Lead - Customer-Focused & Process-Driven

Company IconGreat Western Railway (GWR)
Location IconSwindon

A leading railway service provider in Swindon is seeking an experienced IT Service Delivery Manager to ensure best-in-class service from the IT team. You will lead a team of support engineers and manage IT services with a focus on customer satisfacti...Read More>>.

Posted: June 6th, 2026
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Service Advisor & Admin — Multiskilled & Customer-Focused

Company IconAdams Morey, Ltd.
Location IconSouthampton

Adams Morey, Ltd. in Southampton is seeking a multiskilled Service Advisor / Administrator to support warranty administration, invoicing and customer service in a dynamic environment. This position requires a proactive individual with strong custo...Read More>>.

Posted: August 2nd, 2026
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Dynamic Service Advisor - Avonmouth | Customer-Driven & Growth

Company IconMotus Commercials
Location IconBristol

Motus Commercials is seeking a Service Advisor in Avonmouth, UK. The role involves handling customer queries and managing Service/MOT bookings while ensuring excellent communication with customers.We require high-level customer service skil...Read More>>.

Posted: August 14th, 2026
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Customer Care Assistant — Welcoming, High-Energy Service

Company IconMcDonald's
Location IconAirdrie

McDonald’s UK is looking for a Customer Care Assistant to be the face of the restaurant, engaging with customers and ensuring smooth operation in customer areas.You will help make children feel welcome, assist with events and maintain hig...Read More>>.

Posted: August 19th, 2026
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IT Service Delivery Lead - Customer Focus, Flexible Hybrid

Company IconMethods
Location IconLondon

Methods is seeking a Service Delivery Manager to oversee day-to-day customer engagement and delivery of high-quality services within defined support contracts. You will interact with designated customers, drive continuous improvement, and ensure S...Read More>>.

Posted: August 28th, 2026
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Service Advisor — Frontline Customer Care & Admin (Essex)

Company IconEuropit Tyres Ltd
Location Icon

Europit Tyres Ltd is seeking a reliable Service Advisor for our Heybridge branch. You will be part of a busy team, handling phone inquiries, greeting customers, and performing light admin tasks. The role requires excellent customer service and str...Read More>>.

Posted: August 29th, 2026
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Site Services Manager: Engineering & Customer Care Lead

Company IconACS Performance
Location IconCrawley

ACS Performance in Crawley is seeking an experienced Site Services Manager to lead a busy site services function within an engineering-led business. You will blend technical management with people leadership and customer interaction.The rol...Read More>>.

Posted: September 4th, 2026
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Technical Service Chemist: Lab Support & Customer Solutions

Company IconSRG
Location IconNottingham

SRG are seeking a Technical Service Chemist for a permanent role based in Cheshire East. The candidate should have a chemistry-related degree and proven industrial lab experience in technical service, QC or R&D.The role involves coordinatin...Read More>>.

Posted: September 12th, 2026
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Field Service Engineer – Lead Maintenance & Customer Care

Company IconJungheinrich Internal
Location IconNechells

Jungheinrich Internal in Birmingham (Great Barr & Aston) seeks a Field Service Engineer to perform preventative maintenance and repairs on materials handling equipment. You will supervise site teams, manage workloads, and ensure service levels are...Read More>>.

Posted: September 17th, 2026
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Customer-Focused Domestic Gas Engineer: Servicing & Repairs

Company IconRock Recruitment
Location IconEaling

Rock Recruitment is seeking an experienced Gas Engineer to service, maintain and repair domestic heating systems across the region. You will ensure safety, efficiency and high standards with a strong focus on customer satisfaction.You'll wo...Read More>>.

Posted: September 21st, 2026
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First-Line IT Service Desk Specialist | Customer-Facing

Company IconObjectway
Location IconLondon

Objectway is recruiting a First Line Client Service Desk Specialist to join our team in Birmingham or London. You will manage incidents, requests and changes, communicating with customers through the lifecycle of faults and coordinating with 3rd p...Read More>>.

Posted: September 21st, 2026
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Senior Service Advisor — Elevate Customer Care & Workshop

Company IconVertu Motors plc
Location IconHexham

Vertu Vauxhall Hexham is seeking a Senior Service Advisor to join our well established dealership. The role focuses on building warm, trusted relationships between customers and the workshop, ensuring outstanding satisfaction.You will manag...Read More>>.

Posted: September 21st, 2026
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Service Advisor: Elevate Customer Experience & Digital Bookings

Company IconSinclair Group
Location IconPenllergaer

Sinclair Group in Swansea invites a Service Advisor to deliver superb customer experiences across service and vehicle repair. You will handle bookings, communicate advice clearly, and work in a paperless, digital environment while upholding modern...Read More>>.

Posted: September 24th, 2026
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Auto Service Advisor: Trusted Customer Care & Upsell Pro

Company IconGroup 1 Automotive
Location Icon

Group 1 Automotive is recruiting a Service Advisor in Tipner, England. You will be the main point of contact for customers while their vehicles are in maintenance and repair, providing timely updates and handling enquiries with accuracy.You...Read More>>.

Posted: September 24th, 2026
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Jr Customer Success Executive, Financial Services – EMEA (French Speaking Preferred)

Company IconOxford Economics
Location IconLondon

Jr Customer Success Executive, Financial Services – EMEA (French Speaking Preferred)Department: EMEA SalesEmployment Type: Full TimeLocation: London, UKDescriptionOxford Economics (O...Read More>>.

Posted: September 24th, 2026
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Customer Support Team Leader: Drive Service Excellence

Company IconLexisNexis Special Services Inc.
Location IconCardiff

LexisNexis Special Services Inc. in Cardiff is seeking a Technical Support Team Manager to lead a high-performing team and deliver outstanding customer experiences.The role focuses on operational delivery, strategic improvements, and a coll...Read More>>.

Posted: September 26th, 2026
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Customer Support Team Lead - Drive Service Excellence

Company IconRelx Plc
Location IconCardiff

LexisNexis Risk Solutions is seeking a Technical Support Team Manager in Cardiff to lead a high-performing team, own day-to-day delivery, and drive continuous service improvement. You will work across Product, Technology and Sales to ensure premie...Read More>>.

Posted: September 26th, 2026
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Automotive Service Advisor - Upsell & Delight Customers

Company IconListers Group Ltd
Location IconBath

Listers Group Ltd is seeking a Service Advisor for our Toyota/Chery Dealership in Bristol. The role covers Monday–Friday 08:00–18:00 with Saturday rota duties and an OTE of £35,000.You will be the frontline, delivering a seamless servi...Read More>>.

Posted: September 29th, 2026
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Customer Support Team Lead: Drive Service Excellence

Company IconCamWebDir
Location IconCardiff

LexisNexis Risk Solutions in the United Kingdom is seeking a Customer Support Team Lead to own the operational delivery and strategic improvement initiatives within the Customer Support function. You will lead a high-performing team while remainin...Read More>>.

Posted: October 1st, 2026
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Service Lead, Bike Shop & Customer Experience

Company IconTrek Bikes
Location IconSt Albans

Trek Bikes in St Albans is seeking a Service Lead to shape the service experience in-store. You will be the main point of contact for customers, guiding service decisions and leading your team with warmth and clarity.You will manage workflo...Read More>>.

Posted: October 2nd, 2026
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Customer Care Manager: Lead Aftersales & Service Team

Company IconAdam Curtis Specialist Automotive Recruitment Consultancy Ltd
Location IconMaidstone

Our client in Maidstone is seeking an experienced Customer Care Manager for the Main Dealer Aftersales Department. You will lead the front-of-house Aftersales operation and a team of four Service Advisors to deliver outstanding customer experience...Read More>>.

Posted: October 2nd, 2026
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Oracle Service Delivery Lead — Customer Success & Growth

Company IconVersion 1
Location IconManchester

Version 1 is seeking a Head of Oracle Service Delivery Management to lead a team of Service Delivery Managers and drive exceptional outcomes for enterprise Oracle environments. You will shape service strategy, own governance, and partner with sale...Read More>>.

Posted: October 3rd, 2026
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Service Coordinator: Engineer Scheduling & Customer Support

Company IconGHL LIFTRUCKS LIMITED (GBR)
Location Icon

Monnoyeur Group is seeking a Service Coordinator to be the primary point of contact for customers and engineers, coordinating daily workloads and deployments.Based in the United Kingdom, the role focuses on arranging engineer visits, handli...Read More>>.

Posted: October 6th, 2026
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Shift Lead - Customer-First, Fast-Paced Food Service

Company IconGreggs plc
Location IconNewmarket

Greggs plc is seeking a dedicated Shift Manager in Newmarket to oversee shop operations when the Store Manager is away. You will motivate the team, ensure excellent customer service, and manage everyday tasks from food preparation to stock and cle...Read More>>.

Posted: October 6th, 2026
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Service Manager – Growth, Budgeting & Customer Excellence

Company IconEastern Western Motor Group
Location IconBellshill

Securitas UK is seeking a Service Manager for our Commercial Bellshill operation. You will develop and implement service department plans and budgets to meet financial, marketing and sales targets, and lead a team to deliver excellent customer ser...Read More>>.

Posted: October 7th, 2026
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Auto Service Advisor: Fast-Paced, Customer-Driven

Company IconLookers Limited
Location IconLiverpool

Liverpool Vauxhall is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. You will be a team player with exceptional communication skills to build rapport with colleagues and customers.You will r...Read More>>.

Posted: October 7th, 2026
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Service Team Manager - Elevate Customer Experience

Company IconB&Q Limited
Location IconNorthern Ireland

B&Q Limited in Coleraine is hiring a Service Team Manager to lead and inspire the checkout team, delivering an exceptional customer journey across our store.This permanent role offers 36.75 hours per week with options for full-time, part-ti...Read More>>.

Posted: October 7th, 2026
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IT Service Desk Analyst — Customer‑Focused Tech Support

Company IconHightown Housing Association
Location Icon

Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets. You will handle incidents, manage user accounts, and assist with system upgra...Read More>>.

Posted: October 7th, 2026
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Service Administrator - Frontline Ops & Customer Support

Company IconBennie Group
Location IconMilton Keynes

Bennie Group is seeking a Service Administrator to support the Services Team in handling client requirements for material handling machinery. The role involves assisting field engineers, coordinating service visits, and maintaining clear communica...Read More>>.

Posted: October 7th, 2026
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Trainee Service Advisor: Auto Admin & Customer Care

Company IconPark's Motor Group
Location IconStirling

Park's Motor Group in Stirling is seeking a Trainee Service Advisor to join our Ford Stirling franchise. You will support our branch and its customers through essential administration services.You will work with our friendly team, handling...Read More>>.

Posted: October 7th, 2026
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Aftersales & Service Manager – Lead Growth & Customer Care

Company IconReactive Permanent Recruitment
Location IconWakefield

Reactive Permanent Recruitment are working with a long-established Wakefield dealership to appoint an Aftersales/Service Manager. You will lead the service department, drive profitability and ensure timely resolutions for customer inquiries....Read More>>.

Posted: October 7th, 2026
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Cloud-First IT Service Desk Analyst | Customer Support

Company IconNewtonimpact
Location IconKingston Bagpuize

Newton is seeking a Service Desk Analyst to support staff across the UK with IT issues, incident handling and service requests. The role emphasizes customer service, timely triage, and collaboration with IT teams and suppliers.You will deli...Read More>>.

Posted: October 11th, 2026
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Hybrid IT Service Desk Analyst - Customer-Focused Support

Company IconMHA
Location IconPreston

MHA in Preston is looking for an IT Support Analyst to coordinate and assure all IT services, delivering high-quality support to staff and partners. This role offers hybrid working and involves travel across various offices.Ideal candidates...Read More>>.

Posted: October 11th, 2026
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Customer-Focused Team Member: Fast Service & Great Perks

Company IconGreggs PLC
Location IconIpswich

Greggs plc in Ipswich is looking for Team Members to join our shop floor. You’ll provide fast and friendly service to customers, keep the shop clean and tidy, and help prepare our popular baked goods for sale both in-store and online orders....Read More>>.

Posted: October 13th, 2026
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Field Pump Service Engineer – On‑Site & Customer‑Facing

Company IconAndrews Sykes Group PLC
Location IconNottingham

Andrews Sykes Group is recruiting a Service Engineer for our Nottingham depot. You will be responsible for installation and servicing of a wide range of industry-standard pumps on-site, with a strong emphasis on customer-facing service to keep cli...Read More>>.

Posted: October 14th, 2026
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MSP Service Delivery Leader: Elevating Customer Experience

Company IconIntercity Technology
Location IconBirmingham

Intercity Technology in Birmingham is seeking a senior leader to head our service delivery function, driving standardisation, resource planning, escalation handling and continuous improvement across customer engagements. You will lead on-site and...Read More>>.

Posted: October 15th, 2026
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Service Design Lead - Digital Customer Experience

Company Icon83zero Ltd
Location IconLondon

Lead Service Designer - Digital Customer ExperienceLondon | Hybrid Permanent Opportunity £70,000-£85,000 + Benefits Lead the vision. Shape the experience. Make an impact. Exciting proje...Read More>>.

Posted: October 17th, 2026
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Customer Assistant, Food - Fast-Paced Frontline Service

Company IconMarks and Spencer
Location IconCrewe

Marks & Spencer in Crewe is hiring a Customer Assistant in our Food section. You’ll be at the frontline, helping customers, sharing product knowledge and driving sales with five-star service.You’ll work as part of a tight-knit team, sta...Read More>>.

Posted: October 17th, 2026
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