Quality & Complaints Officer

Company IconXpert Recruitment Solutions Limited
Location IconWest Midlands

Quality & Complaints Officer Full-time – 12 months fixed term Staffordshire £28,000 per annum with annual company performance bonus Quality matters. Complaints...Read More>>.

Posted: October 9th, 2026
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Complaints Officer

Company IconThe National Society for Education, Mentoring and Media
Location IconNottingham

Handle complaints and concerns, investigate issues, and ensure satisfactory resolution.Key Responsibilities- Receive and log complaints- Conduct thorough investigations- Communicate with stakeholders...Read More>>.

Posted: September 16th, 2026
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Senior Complaints Team Lead – Customer Care & Compliance

Company IconMJ Quinn
Location IconKnowsley

MJ Quinn is seeking an experienced Customer Service Team Leader to head the Complaints Department. The role focuses on delivering fair, timely outcomes and leading a high-performing team of Complaints Advisors within a regulated environment....Read More>>.

Posted: September 16th, 2026
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Temporary Housing Complaints Officer

Company IconCivic Recruitment Limited
Location IconBroxtowe

Broxtowe, United Kingdom | Posted on 25/09/2026At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about tr...Read More>>.

Posted: September 27th, 2026
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Hybrid Housing Complaints Officer Advocate for Residents

Company IconCivic Recruitment Limited
Location IconBroxtowe

Civic Recruitment Limited is recruiting for a Housing Complaints Officer on a 6-month contract with a local authority. The role is hybrid with a typical 37-hour week, and includes acting as the single point of contact for complainants and managing...Read More>>.

Posted: September 27th, 2026
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Complaints Officer

Company IconVision RT Ltd
Location IconLondon

Overview Vision RT is a rapidly growing MedTech transforming radiation therapy for cancer patients, helping to make it more accurate, effective and comfortable. We are the inventors of, and the market leaders in, Surface Guided Radiation...Read More>>.

Posted: October 7th, 2026
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Housing Complaints Officer - Stage 1

Company IconReed Specialist Recruitment
Location IconLondon

Housing Complaints Officer - Stage 1Pay: 22.07 PAYE / 28.78 UmbrellaContract: Temporary (1 October to 1 April)Location: London, Barbican Estate Officer EC2Y...Read More>>.

Posted: October 9th, 2026
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Senior Complaints Officer

Company IconConnect2Hackney
Location IconLondon

Senior Complaints Officer (Housing)Location: Hackney E8 - HybridRate: £339 per day (Umbrella) / £252 per day (PAYE)Start: ASAPDirectorate: Climate, Homes and Economy / HousingReports To: Performance Improvement...Read More>>.

Posted: October 9th, 2026
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Complaints Officer

Company IconBaltimore Consulting
Location IconLondon

Complaints Officer3 Month Contract September start£350-£400 per dayInside IR35 (via umbrella)Hybrid Working | 2 Days On Site – South East CVs are being reviewed immediately and interviews will be taking place shor...Read More>>.

Posted: October 9th, 2026
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Complaints Team Lead: Elevate Customer Experience

Company IconThe Hyde Group
Location IconLondon

Hyde Group is seeking a Complaints Manager to lead our Customer Experience team and oversee a compliant, efficient complaints service. This role offers hybrid working with two days in the London Bridge office and three days remote, supporting ongo...Read More>>.

Posted: October 14th, 2026
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Customer Complaints & Resolution Specialist

Company IconACCENT housing
Location IconPeterborough

Accent Group is seeking a Customer Complaints Advisor in Peterborough. The role is permanent, 35 hours per week, Monday–Friday between 8am and 6pm, with a spot salary of £26,505 per annum for fully meeting the requirements.You will be th...Read More>>.

Posted: October 15th, 2026
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Complaints Officer

Company IconGuinness Partnership
Location IconOldham

ABOUT USThe Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provi...Read More>>.

Posted: October 15th, 2026
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Complaints Officer

Company IconHoneycomb Jobs Limited
Location IconBelfast

Honeycomb is delighted to be working with a leading public body to recruit a Consumer Protection Officer on a temporary basis until the end of December 2026.This is an excellent opportunity for an experienced com...Read More>>.

Posted: October 13th, 2026
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Resident Experience & Complaints Officer

Company IconMears Group PLC
Location IconLondon

Mears Group is hiring a Complaints Officer to join the team working with Octavia Housing Association to provide front-facing support for all complaints. Location is West London, with a full-time permanent contract. You will deliver high-quality se...Read More>>.

Posted: September 21st, 2026
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Patient Experience & Complaints Officer

Company IconMerseywestlancs
Location IconSefton

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, y...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Specialist

Company IconGatehouse Bank plc
Location IconMilton Keynes

Gatehouse Bank plc in Milton Keynes is seeking a Customer Complaints Advisor to manage day-to-day handling of customer complaints, ensuring timely, compliant responses and adherence to SLAs.You will build relationships, liaise with the Fina...Read More>>.

Posted: October 9th, 2026
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Consumer Protection & Complaints Officer

Company IconHoneycomb Jobs Ltd
Location IconNorthern Ireland

Honeycomb Jobs Ltd. is recruiting a Consumer Protection Officer on a temporary basis until the end of December 2026 for a busy consumer protection team in Belfast.The role involves handling and resolving complaints, liaising with internal t...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconHoneycomb Jobs Ltd
Location IconNorthern Ireland

Honeycomb is delighted to be working with a leading public body to recruit a Consumer Protection Officer on a temporary basis until the end of December 2026. This is an excellent opportunity for an experienced complaints professional...Read More>>.

Posted: October 11th, 2026
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Interim Complaints Officer – Local Government

Company IconVivid Resourcing Ltd
Location IconGuildford

Vivid Resourcing Ltd. is seeking an experienced Complaints Officer for an interim role with a local authority in Surrey, handling customer complaints under the corporate procedures. You will coordinate investigations, gather evidence and draft bal...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer – 4-Day Week

Company IconWE Talent
Location IconChelmsford

WE Talent is recruiting a Compliance & Complaints Officer for a financial services business in Chelmsford. The role covers complaints handling, regulatory administration, Consumer Duty and customer outcomes, with 32 hours over 4 days and a salary...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer

Company IconWE Talent
Location IconChelmsford

Compliance & Complaints OfficerLocation: ChelmsfordSalary: £40,000 – £45,000 depending on experience + annual performance-related bonusWorking Hours: 32 hours over 4 days per weekWE Talent are currently recruiting...Read More>>.

Posted: October 11th, 2026
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Complaints Officer (Subject Access to Records (SAR)

Company IconPositive Employment
Location IconNewbury

Positive Employment is currently recruiting for a Complaints Officer for our client, a local government organisation based in Newbury, West Berkshire. The role sits within the organisation's Children and Education services.The successful po...Read More>>.

Posted: October 11th, 2026
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Education & SEND Complaints Officer (Temporary)

Company IconEssential Employment
Location IconNewbury

Essential Employment in Newbury is seeking a temporary Complaint Officer to join the complaints and access to records team. You will provide comprehensive admin support and help the Education & SEND service respond accurately and promptly to all c...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconEssential Employment
Location IconNewbury

Complaint Officer needed in NewburyThis is a temporary role and the rate is £27.42ph PAYE The reference number is: 5307705The successful candidate will work as a member of the complaints and access to records t...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconHoople Limited
Location IconHereford

About The Role Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Location: Hereford Closing date: 15/10/20...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconMMP Consultancy Limited
Location IconEast Horsley

Location: Contract: Temp to Perm Hours: Full-time, 5 days per week (office-based) We are seeking an experienced Complaints Officer to support the delivery of services across four workstreams within a social housing contract. T...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Adviser | 6‑Month FTC | Hybrid

Company IconGatehouse Bank plc
Location IconMilton Keynes

Gatehouse Bank plc is seeking a Customer Complaints Adviser to manage day-to-day handling of customer complaints, ensuring regulatory timescales are met and drafting responses to maintain SLA and service standards.You will build relationshi...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Handler

Company IconBupa
Location IconHawksworth

At Bupa, our purpose is helping people live longer, healthier, happier lives and making a better world. As a Customer Complaints Handler, you'll play a vital role in ensuring residents, relatives and customers feel heard, supported and treated fai...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Analyst — Insight & Resolution

Company IconNatWest Group
Location IconManchester

NatWest Group is seeking a Complaints Analyst to own customer complaints across NatWest Boxed. You will liaise with customers to understand issues, conduct thorough investigations, and respond within timescales, delivering fair outcomes with sensi...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Adviser FTC 6 months

Company IconGatehouse Bank plc
Location IconMilton Keynes

Founded in 2007, Gatehouse Bank is a UK challenger bank built on Shariah principles. With offices in London, Milton Keynes, Birmingham and Wilmslow, we provide ethical savings products and residential property finance, as well as expertise in UK r...Read More>>.

Posted: October 11th, 2026
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Customer Care & Complaints Administrator

Company IconPertemps Milton Keynes
Location IconHigh Wycombe

Customer Care & Complaints Administrator Location: High Wycombe (Office-Based) Salary: £26,000 - £30,000 dependent on experience Hours: Full-time, Monday to Thursday 8:30am-5:00pm, Friday 8:00am-4...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Operations Specialist

Company IconStandard Life plc
Location IconTelford

Standard Life plc in the United Kingdom is seeking a Complaints Administrator to join the Risk and Governance team. This permanent role is based in Telford, with an office-first pattern during training, then a hybrid arrangement after that....Read More>>.

Posted: October 11th, 2026
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Complaints Officer - Slough - Sanctuary Personal

Company IconSanctuary Personnel
Location IconSlough

Type:Ongoing Locum – Full Time/Part TimePerks and benefits:Flexible Hours: Choose between full time and part time hours, giving you the flexibility to balance work and personal commit...Read More>>.

Posted: October 12th, 2026
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Social Care Complaints Officer (Locum) - Flexible Hours

Company IconSanctuary Personnel
Location IconSlough

Sanctuary Personnel is seeking an ongoing locum Complaints Coordinator in Slough to manage and coordinate complaints across Children’s Social Care services. You will ensure progress under key regulations and policy, liaising with managers and pa...Read More>>.

Posted: October 12th, 2026
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Patient Experience & Complaints Officer

Company IconMersey and West Lancashire Teaching Hospitals NHS Trust
Location IconSefton

An exciting opportunity has arisen for an enthusiastic individual to join the Trust within the Quality and Risk team as a PALS officer. This role involves providing support, guidance and advice for people who have concerns about various aspects of...Read More>>.

Posted: October 12th, 2026
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Customer Complaints Handler

Company IconBupa UK
Location IconLeeds

Customer Complaints Handler Job Description Customer Complaints Handler Contract: Hybrid – Home and office based Location: Leeds (LS5 3BF) Permanent Salary Range: Compet...Read More>>.

Posted: October 13th, 2026
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Hybrid Customer Complaints Specialist – Care & Compliance

Company IconBupa UK
Location IconLeeds

Bupa UK is seeking a Customer Complaints Handler to support residents, relatives and customers in Leeds. You will manage complaints from receipt to resolution with empathy, ensuring fair treatment and timely responses.You'll work in a colla...Read More>>.

Posted: October 13th, 2026
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Complaints Officer

Company IconHoople Group
Location IconHereford

Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Location: Hereford Closing...Read More>>.

Posted: October 13th, 2026
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BMW Customer Complaints Handler

Company IconConcentrix
Location IconFarnborough

Job Title BMW Customer Complaints Handler Job Description Join Concentrix Today! Make amazing moments; start your career at Concentrix and join one of the UK's fastest growing customer experience outsourcers. Job O...Read More>>.

Posted: October 13th, 2026
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Corporate Complaints Officer

Company IconUKRN
Location IconBirmingham

As a Corporate Complaints Officer you will be working as part of a small and specialised Corporate Complaints team investigating, responding to and resolving escalated complaints about our service. This will include complaints about any area of ou...Read More>>.

Posted: October 15th, 2026
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Corporate Complaints Officer

Company IconUK Regulators' Network
Location IconBirmingham

Solicitors Regulation AuthoritySolicitors Regulation Authority, https://www.sra.org.uk/sra/jobs/careers/Requirements of the roleAs a Corporate Complaints Officer you will be working as part of a small and specialised Corpora...Read More>>.

Posted: October 15th, 2026
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Public Complaints Officer - Part-Time & Service Improvement

Company IconWollborg Michelson Personnel Service Inc
Location IconHereford

Herefordshire Council is seeking a motivated Complaints Officer to join the Governance and Law Team in Hereford. You will be the primary contact for residents, handling complaints, information requests and feedback within required timescales to ma...Read More>>.

Posted: October 15th, 2026
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Corporate Complaints Officer

Company IconSolicitors Regulation Authority
Location IconWest Midlands

Are you an experienced caseworker with excellent communication and analytical skills? Our Corporate Complaints Team is seeking to recruit a new member to join its team. This is a hybrid role based in our Birmingham office. The role...Read More>>.

Posted: October 15th, 2026
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Complaints Officer

Company IconWollborg Michelson Personnel Service Inc
Location IconHereford

Herefordshire Council, About The Role Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Locati...Read More>>.

Posted: October 15th, 2026
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Complaint Officer

Company IconHampshire and Isle of Wight Healthcare NHS Foundation Trust
Location IconSouthampton

Are you passionate about delivering excellent customer service and making a positive difference to patient experience?We are looking for a compassionate, organised and motivated Complaints Officer to join our Experience of Care and Communit...Read More>>.

Posted: October 15th, 2026
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Patient Experience & Complaints Officer (Part-Time)

Company IconHampshire and Isle of Wight Healthcare NHS Foundation Trust
Location IconSouthampton

Hampshire and Isle of Wight NHS Foundation Trust is seeking a part-time Complaints Officer in Southampton to support the Experience of Care and Community Engagement Team. You will manage concerns and complaints, acting as a key contact for patient...Read More>>.

Posted: October 15th, 2026
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Quality Engineer - Customer Complaints & 8D Leader

Company IconJohn Guest Ltd.
Location IconEast Midlands

Reliance Worldwide Corporation (RWC) is seeking a Quality Engineer (Customer) to manage customer and supplier complaints while leading 8D problem-solving across multiple sectors. You will drive root-cause analysis and collaborate with internal tea...Read More>>.

Posted: October 15th, 2026
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Complaints Officer - Internal Only

Company IconBarnet Council
Location IconLondon

Job DescriptionImportant Information for Current Barnet Council Employees: Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applicatio...Read More>>.

Posted: October 15th, 2026
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Complaints Officer

Company IconBusiness Insurance Solutions Limited
Location IconGuildford

We are looking for a proactive, professional, and solutions-focused individual to join our Complaints team as a Complaints Officer. This role is suited to someone who enjoys investigating customer issues, resolving escalated concerns, and w...Read More>>.

Posted: October 15th, 2026
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Customer Complaints Investigator & Service Quality Advocate

Company IconGo Car Credit Limited
Location IconWarrington

Go Car Credit Limited in Warrington is seeking an experienced complaints investigator to ensure fair, thorough resolution of customer concerns across the journey with our motor finance service. You will own cases from acknowledgement to final resp...Read More>>.

Posted: October 15th, 2026
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