Hastings Direct are recruiting a Senior Complaints Operations Leader to head a large-scale complaints operation across Retail Insurance and Claims. You will be responsible for delivering fair customer outcomes, meeting FCA DISP requirements and dr...Read More>>.

nullAbout usAngard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a...Read More>>.

Rooftop Housing Group is seeking a Complaints Liaison Officer in Evesham, with travel to other sites as required. You will be the first contact for complaints, ensuring thorough investigations, fair resolutions, and service improvements.The...Read More>>.

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Selwood Housing is looking for a Customer Complaints Specialist to ensure fair, objective handling of complaints and to drive service improvements that matter to our customers. You will coordinate complaints from triage through to resolution, supp...Read More>>.

Behind every complaint is a customer who wants to be heard.At Selwood Housing, we take every complaint seriously. When customers speak up, we listen, learn from their feedback and take action to improve our services.We're looking...Read More>>.

Selwood Housing is seeking a Customer Complaints Specialist to ensure fair, objective handling of complaints and to drive service improvements. You’ll coordinate cases from triage to resolution, supporting investigations and ensuring customers a...Read More>>.

Zopa Bank seeks an experienced Head of Complaints to lead a high-impact, multi-product complaints function within our digitally-led bank. You will set direction, build controls, and shape AI-enabled transformation to ensure fair, compliant outcome...Read More>>.

Veezu is seeking a Passenger Experience Executive for a part-time role (16 hours weekly) to drive complaint resolution and uphold the brand with exceptional customer service. The position supports flexible attendance across Veezu office locations,...Read More>>.

Lead by example in handling complex complaints and related enquiries, ensuring timely, fair, evidence-based and empathetic responses. Coach and mentor colleagues across the Council to improve complaint handling, including trainin...Read More>>.

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great ex...Read More>>.

Walsall Council is seeking a Senior Complaints Co-Ordinator to join our newly centralised complaints team within the Customer Experience Centre. You will lead complex complaints, coach staff, and drive improvements across services, delivering empa...Read More>>.

Abri is seeking a Complaint Officer on a 12-month contract to guide customers through the complaint process, acknowledge and investigate cases, and reach a fair outcome. You will talk confidently with customers, stakeholders and colleagues at all...Read More>>.

Domestic & General in Nottingham is seeking a Complaints Handler to join our Hybrid office. You will be the main contact for insurance and service-related complaints, aiming for fair and timely resolutions while following FCA guidelines and Treati...Read More>>.

Metro Rod LTD is seeking a dedicated Complaint Handler (Maternity Cover) to join our Customer Experience Team in an office-based role. You will own customer complaints from start to finish, liaising with franchisees and internal teams to ensure fa...Read More>>.

Cummins Mellor is seeking a Complaints Advisor in Blackburn for a full-time, in-office role. You will handle and resolve customer complaints, ensuring they feel heard, valued and satisfied. The position focuses on quality service and process impro...Read More>>.

HSBC Group in Manchester is seeking a Customer Experience Associate to support initiatives that enhance customer service and grow client relationships.You will assist revenue teams, handle complaints escalations, listen to customers, and st...Read More>>.

A rapidly growing international automotive brand is seeking a Customer Complaint & Customer Experience Specialist to support the continued enhancement of its aftersales operations and customer experience across the UK market. Reporting to the Seni...Read More>>.

Raven Housing Trust is recruiting a Complaints Manager to lead the delivery of a high‑quality, customer‑focused tenancy complaints service within the Customer Experience & Engagement Complaints Team.You will manage complex, escalated ca...Read More>>.

Pinnacle Group is recruiting a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families across the UK. You will own complex complaints, conduct investigations, gather evidence, engage stakeholders, and del...Read More>>.

BNP Paribas Personal Finance Group in Solihull is seeking a Customer Resolution Professional to provide personalised, customer-centric support while complying with FCA, DISP and Consumer Duty standards. You will resolve complex issues, maintain ac...Read More>>.

HSBC in Manchester is seeking a Customer Experience Associate to support initiatives that enhance customer service, retain clients and grow relationships. You will assist relationship managers and sales teams, address customer concerns and escalat...Read More>>.

Further Group is a fast-growing and dynamic company at the forefront of innovation, leveraging cutting-edge technology and a deep understanding of the healthcare sector to deliver turnkey solutions for the treatment of serious medical conditions....Read More>>.

Customer Service Advisor – Complaints | Royal MailPertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth!If...Read More>>.

Randstad Technologies Recruitment in Newcastle upon Tyne is seeking a Regulatory Supervisor to lead and develop a dedicated team of Regulatory Agents focused on Customer Outcome Testing.The role emphasizes coaching, performance management,...Read More>>.

Triwill Group, on behalf of a partner, seeks a Customer Complaints Senior Manager based in the United Kingdom. This is a senior compliance leadership role responsible for a global customer complaints program across multiple jurisdictions.Yo...Read More>>.

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.